Horrible experience. It was very apparent that the people and management that I interacted with were thieves. Every piece of material was jacked up by over 30% on top of the ridiculous labor costs. And my kitchen cabinets and appliances that were taken out came backed damaged. I would want my worst enemy to work with ATI!

The guys were quick, efficient, and friendly

The ATI Restoration project manager was good. The people who came to extract the water, Roberto and Mo, were outstanding. After that point, it was turned over to Pete.

They were quick, efficient, cleaned up, and I was happy with the service.

There were quite a few miscommunications throughout this process. The contractor, Keith Kay, initially said he couldn’t find flooring that matched what I had. I ended up finding the correct flooring myself and informed him. He then stated that he couldn’t pick it up, so I went and picked it up myself and paid cash for it. I have still not been reimbursed for that expense.

Now, when I call, I’m being told that he no longer works there. However, he had essentially pressured me into signing paperwork stating that everything was completed. But I had told him that I needed to be reimbursed that $700. He said it would be that they will mail me a check once they get a check.

To be fair, he did complete the work and did a good job coordinating and scheduling once we addressed the communication issues. After we spoke a few times about the miscommunications between him, myself, the insurance company, and others involved, Keith and I communicated directly, and things improved significantly.

They were very efficient. They did the job they were instructed to do and had good results.

They are not professional.

Project communication was very poor. Workmanship was generally very good. However ATI is way short on resources. Project took way too long primarily due to extended gaps where nothing was done between work phases.

In such a stressful situation the walked me through everything, they are polite, respectful to my property and my family, they have had so much patience with me with every question I had! I am very happy with the service and final product.

Once the work finally started, the Content crew was very efficient and polite making the whole experience very easy

Overall a job well done!

The job took many months

Nice people.

Contractors did a fantastic job restoring my home.

Please read the ongoing emails sent....

I was displaced for over a month for a job that ultimately took only 3 days to complete. Furniture was broken and took weeks to be fixed and returned. Items missing from storage

On time good work

Even though the project wasn’t timely because of the holidays when the event happened, and took longer than expected. I think you did a great job disinfecting and restoring the bathroom.

Ecficient

Every aspect of the project was handled with expertise and professionalism. We had great confidence in the work and loved the final product.

Worst drywall i ever seen. No lighting in room. Opened up blinds and my ceiling is a mess. I can see cracks coming.

Workers great, project manager not so much.

So far nothing much has happened, cut a hole in my ceiling and covered it with platic that is now falling off. No calls, no follow-up no...no...?

Disrespected my home - absolutely horrible quality - my five-year-old niece could do better drywall and paint work. You guys oughta be ashamed of yourselves.

They made a point of communicating with me about any delays that came about.