Great,Quality, Fast, & Respectuful Work...!!!

Invoicing is not clear. We were told to expect a certain price and it ended up being double that.

The quality of the work is great, nice planning and finishing except some delays due to multiple projects they do simultaneously.

We would recommend ATI Restoration to anyone needing remodeling. Crew is top notch! Couldn’t have asked for a better team!

Workers were very detailed and professional, did a great job!

they were friendly, focused and got the job done as planned. They did very well.

Professional from start to finish.

Amazing personalized service! Bryan kept everything moving and kept me aware of each step as it was happening. He checked the work of each team and had minor changes made when necessary.

ATI Restoration was awesome. I have been dealing with them for years, and they are always on time and always get the job done.

Anthony and his team with Mitigation was great to work with. Jerry was wonderful and was always available and the glue of the project. Very good. Oscar was great and very talented.

your company sent non-professionals to our home. They broke things, stole things, caused massive damage over 30k. Each time they tried to fix the damage to our ceiling they caused more damage. After the 3 time I canceled the contract. They didn't do the job in the right order. Doing the vent cleaning last, with staff that didn't know how to do it and blew contaminate all through our home. Then they had the nerve to put a lien on our house and refused to make us whole. There are other unprofessional things but to many to list. One was they didn't secure our property when they weren't there. I have been through the California's state contractors board, insurance commission, and the BBB. All of which ATI has sent generic responses and I learned none of these entities have the power to make ATI do what they should. I forced them to remove the lien. I'm now dealing with an attorney to be made whole.

I imagine you're not going to respond to this because I'm pretty sure your company has no integrity. Please prove me wrong and refund our 10k deposit and pay to make us whole.

I do plan to post everywhere possible once this is done to make sure potential clients no what **** they are potential entering. .

Brandon Cox, our area representative, was incredibly communicative and completed everything in a week and a half. He is a great guy. His crew is courteous and professional, with high-quality people.

Professional

Very professional! Attention to detail was incredible!

Good quality work, when it was getting done.

The clean up was phenomenal, they saved many items and were thoughtful in taking apart cabinetry.

They were good people and were reliable. They did a great job. They were very courteous, took care of everything and cleanup, and did a good job.

The project manager Art was very responsive and helpful, but the subcontractors were often difficult to communicate with, and the whole process was very slow. I also had to point out problems that should have been obvious to them. Overall, not impressed and not sure I'd recommend them.

This was the worst customer experience that I have ever had. They are unprofessional, untimely, provide low quality of work, and they had to redo a lot of work. My wife and I project managed most of the job.

Good service and on time

The crew was fine. The project manager was unreliable and untrustworthy. He would tell us one thing and reality would be very different. He lied about his crew, he lied to me about a conversation he had with my wife, and he lied about conversations we had directly.

Yes, I would recommend it him because he works with our schedule. It was very prompt when he said he was gonna be there and I appreciate it that.

For the most part, I didn't have any problems with them, but I did have a problem with another company they referred.

Not happy with overall duration. I had to take off many times to be available.

Floors look great, new cabinets and island are exactly as I wanted

Communication between you and us was difficult and had to try several times to get ahold of anyone to help

Lack of communication. Window replacement took almost six months… still never received the requested invoice for the job. Very unprofessional job.

Great communication throughout the process. Provided suggestions on alternate options.

It couldn’t have gotten any worse on February 16 when Russell and Adam from ATI showed up and we were going through the project and everything that had been disgusted with Russell and I that was gonna happen and that was in writing and then had with the kitchen flooring that for a couple weeks now I have been searching for flooring and Adam comes in and says oh it’s only whatever inch and it can just be sanded in every stain. I stood there in shock because I had completely thought for weeks that we were putting in getting to put in new flooring and he turned around and said it is what it is and he and Russell left without talking to me anything else and they stood outside for over an hour. We’re talking to each other probably just be guessing and I sat there in my car, waiting to talk to Russell I finally gave up and went in my house waiting and he left, and I’ve called him twice, and he has not returned my call and never picked up. I would not use these people. They have no respect for others their clients or anything else.

On time

very professional and easy to work with job done fairly quickly considering that we just had a snow storm

Very thorough and great customer service.

The quality of their work is impressive.

Have better communication with us.

The carpenters were excellent

I would warn people that they work for the insurance company and try to save them money instead of taking care of the problem.

Every aspect of the project was handled with expertise and professionalism. We had great confidence in the work and loved the final product.

Communication is excellent, work was done at a timely pace.

It took two years and 3 different project managers to get a partial bathroom reconstruction finished. The last PM (Calvin) was excellent and worked proactively to get the job done, but the previous PMs didn't seem to do anything to move the job forward unless I contacted them to check on the project's status. Getting materials took forever. Scheduling work took forever. The whole process just moved too slowly.

Very high priced. 1500.00 dollars for 1 hour of work,Jesse James without a gun.

Always responsive!

Very unprofessional, sloppy work, it is obvious they did not know how to replace my kitchen cabinets- did not cover anything- I had paint on my buffet, bathroom vanity and shower rod, bedroom dresser, end tables, bathroom and kitchen floor, water damage still showing in ceiling, kitchen cabinets have space between them and the toe kick is not installed right

The overall experience and workmanship was excellent and the ATI personnel were polite and efficient.

They were always professional and available. Call backs were ALWAYS returned. Knowledgeable too.

Worst drywall i ever seen. No lighting in room. Opened up blinds and my ceiling is a mess. I can see cracks coming.

I don't think the communication was great. I had a job that officially started in January of '25 didn't get finished until January of '26. The person who was my contact on the job left the company and I didn't hear anything until they showed up at my door.

Drying out townhome was done quicky. Done well. Then.......

Very professional company and left my house better than it was before the water damage. I really loved all the crew that came out to work on our house. The water mitigation crew, rebuild crew, and pack out crew were great to work with.

I have been used as a storage plave for your equipment

The restoration on my basement was going smoothly whence work started, but the termination of the project manager running my job wasn't relayed to me. That left a 5 week window of nobody contacting me of the continuation of the restoration. When the new PM was given the work, it was completed quickly. Just more transparency would be nice to a paying customer.