They did a great job.

Communication with the contractor & accounting were not aligned. Initial quote did not have any details for the work that was going to be completed. Quote did not provide a timeframe for the work to be completed. Quotes are only good for 2 weeks. I think it’s fair to request job completion in 2 weeks. I requested and they accommodated. However, the day that the work was scheduled to be completed the painters did not have the paint. Had to reschedule for a different day. Informed the contractor that the paint at the bottom was insufficient. He didn’t offer to have them come back out as a courtesy. Very poor customer service on his part.

Great communication and attentive throughout the process

Excellent workmanship. Professional guidance throught the entire project. Started on-time, finished on-time, everything done as agreed and expected.

Communication, personality, quality of work... all pristine.

I have already recommended them to a friend.

I called MidSouth to ask for a quote to have my siding looked at for some repairs that were not taken care of by the prior contractor. Logan Randall came as the project manager and looked at what I needed. He was very understanding and agreeable with what I was questioning. Logan sent a crew to fix the problems and make the corrections in one day. He came out the next day and made sure everything was completed to my satisfaction. The entire process was great! After the stress and delays I had with the previous contractor I am very hesitant about choosing someone I can trust. I could not have been more pleased with Logan and MidSouth Construction.

Ver promte response and completed the job on time.

They were easy to work with and did excellent work.

James was great!!

The communication was great and our POC, James, worked tirelessly to ensure our insurance finally approved a full roof replacement. It took a lot of work on his part, and the final product was great.

The agent was very personal and professional. I felt like he was making a special effort to assure me I would get the best results on my project. I would give Eric the best score there is!”

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Excellent work. Completely satisfied.

Professional company with respectful workers. The point of contact representative was considerate and provided detailed answers to any questions that I had. Contractors worked quickly and efficiently to replace my roof.

Absolutely professional company

From start to finish, the process and information were very clear.
The job was finished in a day.
The price was fair and reasonable.
Our project manager gave me a quote, a service schedule and delivered on time with no problems or back tracking.

We will always recommend MidSouth as they have always been thorough, professional, knowledgeable and just a pleasure to work with. Their work for us has always been excellent.

Very good experience.

I already recommended to other neighbors. One has used MidSouth.

Erik, the person that was helping us, did a fantastic job. He helped work with our insurance company to make sure that they would cover the damage being replaced. Erik came many times to take pictures and his persistence paid off. Without him, we would not have had our roof replaced.

Having an excellent project manager helped a lot!

Customer service by Logan was excellent. He kept us informed and reviewed the job once completed.

Erik Popplewell is a true professional and made our insurance claim roof replacement a breeze. He was an outstanding mediator between the insurance company and I. Also incredibly personable and genuine. The crews did what they were contracted to do - showed up on time, and finished in the timeframe they committed to. The insurance system is a little wacky, so Erik’s help with that was by far the biggest differentiator. He made a clunky process smooth and simple.

Five stars means everything was right nothing wrong.

The roofer has still not returned to nail the loose soffit on back of house

MidSouth Construction was extremely honest and kept me informed along the way. Also, they always showed up to work when they said they would.

I've had a good experience with MidSouth Construction.

Terry was great to work with, knowledgeable,prompt,and thorough.

TJ Rockenbaugh was great to work with. He addressed every concern and worked hard to be sure everything was exactly what we wanted.

I've already passed around their contact information.

I worked with Chris G., and he went above and beyond to work with my insurance to make sure that it was covered.

Midsouth does quality work and hires professionals who are attentive to customer needs.

Excellent customer service from beginning to end.

Great experience. Great communication with company. Prompt resolution. Reasonable price.

Recognized Excellence

Recognized Excellence - Alex Alvarez did am excellent job coordinating everything and keeping us informed every step of the way.

Highly recommend for roofing and related

All workers were polite, professional and timely

We would highly recommend MidSouth Construction to our friends and neighbors.

Great company. No pushy sales. Installers were great. Excellent cleanup after a new roof. Joe Simmons was our point man, honest and great guy! Polite and helpful others on phone calls.

My whole experience from beginning to finish was excellent.

Because of the great work done

The crew was very efficient and quick. I was pleased with the cleanup afterwards I would highly recommend.

MidSouth Construction replaced our roof with great products and excellent work skills of all involved. The customer service and professionalism of Jason was especially appreciated.

If you want excellent workmanship and quality work, make sure you call MidSouth Construction. They left me the best looking roof in the neighborhood.

Great experience and very Knowledgeable Justin makes everything go down the correct path.

I have used MidSouth Construction twice. They are very professional, and I can count on them.

I had trouble with my insurance company understanding and stepping up to the issue with my roof, Dallas at Mid South pushed and accomplished a fully covered replacement for my roof. Without his effort, not sure it would have happened. The install of the new roof went seamless.

Justin was easy to work with and responded to all my calls and questions.

MidSouth Construction did pretty good work. They had to come back and couldn't fix some of the issues. They also tried to charge me more than they quoted me and couldn't come up with a good reason why.

Poor communication, unorganized, and slow to follow up.

Roof inspection appointment was on Monday 4/3 at 9:00 am, was told estimate would be sent by Friday 4/7. Did not receive estimate until Thursday 4/27. E-signed agreement on Friday 4/28. No response for several weeks. Then had to provide roof color 3 times (voicemail, written paper with deposit check, and via text). Original roof install date was Friday 7/14, but material was not delivered on time. Sent crew on Saturday 7/15, but was rained out. Most of the crew seemed confused about what to do and did not speak English. Project manager left but crew stayed in driveway for over an hour. I helped boost off van with dead battery. Crew left trailer beside driveway over weekend, just to come pickup it up on Monday morning to go to another job.(was not asked if they could store trailer). Installed most of the roof on Tuesday 7/17 but was one pack of shingles short. Had to install a different color to cover roof before rain. Came back Wednesday 7/18 to replace section with correct shingle color.

Price was fair, and luckily I was not in a hurry.