At this point, I would be hesitant to recommend Anthony & Sylvan because of the difficulty we have experienced getting our concrete warranty concerns resolved. These issues were reported months ago, and although someone inspected them approximately two weeks ago, we have not received a proposed resolution or timeline. I hope the company will follow through so that we can ultimately feel better about our experience.
See recognize section
Where do I start? Have someone call me.
Pool design service, referred us to tile vendor directly for selections, discounted pricing.
I had a great experience with Anthony & Sylvan pool. Everyone was professional, helpful, and knowledgeable throughout the process. I especially appreciate how they took the time to answer my questions and make sure I understood how to properly care for and maintain my pool.
Quick responses and friendly staff
Our pool is amazing and we still get help any time we have questions
We think that Dan Boreman is wonderful.
Quality product and reliable service
They are very quick to come out and answer any questions
All is good.
Based on our experience I would recommend to others
I was happy with installation process, timing, communication! I would have liked more follow up after pool start up.
When the rep came i showed him Crack appearing outside spa/ tile and sub standard work tile work that was performed and I was told someone will get in touch with me on it but never heard back from anyone.
Our experience throughout the entire process was top notch. Everyone we interacted with were knowledgeable, patient and very professional. We were kept informed during all stages of the process and extremely pleased with our finished pool.
We didn’t receive a lot of what was promised. Pool school was horrible.After last payment communication was scarce and as a customer we seemed unimportant
Our experience with working with all the teams at Anthony & Sylvan was very positive from the start to finish of our pool project. They were on time, totally professional and made sure all our questions were answered and all of our needs met. They installed our pool 25+ years ago and we never had any issues so when it came time for the pool to be upgraded we called them again and were not disappointed. I would highly recommend them for all your pool needs.
5 Stars
Anthony did a fantastic job installing the pool I have already referred 3 people to A&S
could have had more dilignet/careful subcontrators
A&S Pools has been dependable...good communication, good project teams, good results!
While the pool building process was great, a few bumps along the road. The servicing of the pool is subpar,
The Sales person was easy to work with, and the timing to renovate the pools met our schedule.
The initial start up of the pool was great. My project manager Tyler Swavely was fabilious. Due to the time frame in which my pool was opened we delayed some minor service to this spring. I have call Tyler at least two times, emailed at least four times and texted once since this spring. Everything message has been ignored. I even called a week ago and left a message to see if he was still alive and or employed by Anthony Sylvan. At this point i have had the work done by someone else. I had been recommending Anthony Sylvan but now am telling everyone that the follow up is non existent. I sure hope i dont need service on the pool because i dont think you guys care about the after sale issues.
Went very easy
Amazing!! Incredibly pleased with everything from the finished product, to the A&S team on my project.
Great service and work
The service provided by Dillon Sutter to resolve issues was outstanding.
I have already recommended Anthony & Sylvan to several family members and friends.
The Anthony &Sylvans Team was very professional and thorough
I could rely on Ray to send me an email or return my call
The office communication, job site quality control and skilled contractors made for a great experience!
If someone is seeking a pool or remodeling of pool I would recommend
Beautiful design and customized service
Yes I will recommend them to friends and family
Happy with the finished pool! Just in time for summer.
Would recommend to anyone
yes
Great company! Knowledgeable and professional in all aspects of the project!
Very pleased with the service
Good communication and great workmanship.
Crews could have cleaned up after themselves better
Construction was perfect!
Highly Likely
Everything from the start to the end was done very professionally on time and with consideration of our property and how much the pool would mean to my family
Professional and smooth
Major projects require a massive amount of attention to detail and in the case of our designer I’d say he failed at doing so. So much so that I had to intervene several times to make things right. Two examples are he placed the pool incorrectly on the drawing and although he eventually corrected it the demo guys were using the old drawing. They started digging a new hole when I stopped them! The other was a design feature that we added during the design phase and yet he didn’t add it to the drawing. When I asked him about it he denied that it was missing. I showed him his CAD drawing of it that we designed at his desk. The pool was in rebar stage so plumbing had to be rerouted and the deep end step had to be added in rebar. Again I had to intervene to make this happen. I didn’t get paid to be the project manager as I recall.
Yes very likely
Efficient, professional, and responsive.
Everyone is vey informed about their job and what it entails.
Everyone we dealt with were friendly. Sales person was out to us quick and gave us a quote. We trusted the work bc you built our pool 14 years ago.