The sub-contractor they use are unprofessional. Was on his phone while sawing into my window fame, didn't put Something on the cardbroad and it blew next doors yard, they need to use headphones when playing music because they had it so loud and sang at the top of his lungs, brag to each other and in front of another contractor doing work here on how much money they are making on this job. Which lead to the contractor quitting in the middle of a bathroom remodel. They clean up they mess in the house.
The sales person was awesome, love the warranty option, but after the measurements we had very little contact with anyone and there was some miscommunication about our order. Then when it came time for instalation there was a problem and it was very difficult to get ahold of anyone.
Salespeople were knowledgeable and thorough with their inspection and helped us choose the right option that fit our needs. Once the install was scheduled, it was quick and the work was done well. Our new windows look great and we're happy with the outcome.
Nice workmanship windows and doors.
I absolutely love my new walk in shower!!! From my ugly tub to a beautiful shower I would recommend to everyone around me!
Took a year to finish the job and screwed it up! The shower walls are not to be up to the ceiling. The floor pan feels soft. And screwed up the wall in the water closet.
quality work
James and team were well spoken. They explained everything clearly and made sure we understood everything. I really appreciated everything they said and explained and were extremely courteous.
Problems at every turn. Came out 3 times and still not one window is complete
The original shower pan did not fit due to the drain location. I accepted a different one they had on hand. They said they would install a small grab bar for working with them on the error. Still waiting on the grab bar….
They quality and service
2 hr install took multiple days, resulting in the need to use PTO. Window in bathroom has a lot of play side to side when sliding and the lip used to slide the window is bent. Drill holes were left exposed in both horizontal sliding windows.
All the people were very knowledgeable and helpful.
They were very adaptable to our road construction and worked well with our timing. The quality seems very good.
Very professional and trustworthy, polite and honest.
The windows themselves are outstanding, they were on time and worked right thru until the job was completed. Would recommend to anyone
Very professional
Very professional excellent work
I am disappointed in the amount of time it took to complete the install of the bathroom downstairs. I had a hole in the basement floor for over a month. I think there should be more communication between contractor and customer.
Wrong size shower doors, two week wait for completion of project.
Drew Cookson, who did the work on my house, did an AWESOME job. Beautiful.
Love the shower and no leaks which was my biggest concern.
Salesman will promise anything just to get you to sign. When they completed the job , they had removed the toilet that they broke. I had to buy a new one. The plummer. Decided that I didn't need to use the adjoining room so he put the water pipes out into the middle of the room. Even he had to vote back he made it clear that he was doing me a favor for doing it correctly. The shelves had water blocks on the edges so they constantly held water. It took 3 months to get it changed, looks like a quick fix. Why was this not figured out and done right to begin with. Tried talking to the owners but they were busy laughing there way to the bank
After saying it would only take 2 days a bathroom to finish we are on week 14 and neither bathroom is finished.
Good communication, fast efficient service