I am not very happy with the way my project was handled. I am still waiting for its completion. The patio door does not close all the way and new door handles were ordered the beginning of August. It was supposed to take two weeks but I am still waiting.

Ok

I haven't had it long enough to know rather or not it's done a good job.

Slow

The product is good and I'm pleased with my windows and the installers, but otherwise the company feels like any other. Communication after the initial dale was less than satisfactory.

They were friendly honest and respectful. Hard working to.

They were a very professional crew. The windows are better than I thought they'd be.

Only had 1 claim. Not only did it go on for 8 months but it was terrible service.

Our consultation was very helpful and made up feel confident that we chose the right company for the job. The materials are high quality and gave up peace of mind.

The walk-n bathtub is a great product. The installation had some issues. The biggest issue was the person who measured the bathroom door thought the tub would fit through the opening. The door was widened on the installation day, but the tub still could not make the corner, so a large hole was cut in the living room wall to allow the tub to be installed. A new door was installed and the wall was fixed 12 days after the installation date. Another issue was the finishing of the plumbing. The plumbers did a great job, but had to leave for another job without completing the shower head installation and the final turning on and testing of the tub. That was done 2 days after the installation. Also, the salesman had mentioned that he would be here during the installation. That did not happen and his phone number was out of service.

The process was very easy and quick. There was a cancellation in the system and they were able to move us up.

Decision Making Factors

Decision Making Factors - Cost, quality, availability and warranty

Additional Thoughts

Additional Thoughts - First and foremost, we love that Mike Harris was personable! It was easy to talk to him about what we wanted. He walked around our messy home (we just moved in) lol. He was knowledgeable about the products that your company provides, not just windows! Very courteous and not pushy at all!

Decision Making Factors

Decision Making Factors - Price and quality