KITCHEN COURT YARD DOOR FRAME BENT, DOOR HAS NO LOCK AND HAS TO BE LIFTED TO OPEN!!! OFFICE COURTYARD DOOR IS GREAT AND OPENS EASILY MISSING LOCK

I may have recommended the company if they had accepted my request for a small discount because of the hours I spent between 4 and 7 AM vacuuming up water because they failed to reconnect a hose they disconnected. No I cannot recommend them

We love the windows and have seen a great difference in our utility bills with them. We were disappointed in the customer service we received. The first thing that happened was the mismeasuring of 3 of the windows causing a delay. Three people had measured those windows so we were surprised there was a problem. The first installer we had was excellent and we wanted him and his crew back to do the installing of the last three windows, but that didn't happen. The second installer was not as good and did some damage to the walls underneath each of the windows. We had to call our painter in the fix the problem and repaint the areas and do the trim. He also had to patch and fix some of the areas on the trim of the windows. I did bring this up with a couple of people, but they didn't seem too concerned and I never heard anything back from them after that.

Wrong window size on all but one .

Your salesman, well very friendly did not know how to measure. The project manager Levi came and re-measured he did not know how to measure. The two installer guys, Wylie and Zack, came and after one day knew we had a problem. Thank God, they were honest and they had to remeasure everything. Leaving me in a mess for almost 3 months before the new stuff came in. If I had not called Levi, the product manager to complain after six weeks of being in a mess and found out they had not even re-ordered the stuff they were supposed to have at that time. Your project manager and your salesman need to follow Wiley and Zach around for a couple of days to learn how to measure stuff. After Wiley and Zach work their magic, and they did a superb job, I am pleased with the outcome. But in all honesty, I could not recommendyour company.

The work was done in a timely and efficient manor. Everyone was very kind and knowledgeable.

We are so pleased with the quality of the windows and the professional workmanship that went into it and installing them our installer Brad was amazing. He was so funny and he made the job so easy that we were not stressed like I thought we would be! Thank you for taking the time to show us in our own home. What a quality company you are. Thank you to all
We have already received many compliments from our passing neighbors

You were a no call no show on the first time you were scheduled to come out. Then showed up unannounced and unscheduled. Then yell at me when I tell you I wasn't expecting you on that day. Levi is the reason I will not recommend or use y'all again. He is unprofessional and disrespectful.

They did a beatuyful job and I would not hesitate to recommend you.

It was a good experience.

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Everything exceeded my expectation. I would highly recommend them.

It went very well

Things got lost in how the shower was going to be done with how the storage shelf was to be done and a window that was to be completely be removed except for the sideing that I was going to do had some trouble with the installer the one that had to come and fix the last part of the job did a good repair on the part of the wall that was a mess like the shower a blt on the crazy side tell it was done

There needs to be better communication between installers, management and paying customers. Was never informed that someone new would be installing till the night before. Installer Nick never communicated with my nephew or me. Very disappointed with him and how he left and wasted my nephews time.

3/7/24 Darren Rogeness, Project Manager, came to our house and products for both bathrooms was chosen. The dates given to us were, approx start 5/2/24 with approx completion 5/30/24
3/18/24 bathrooms were measured
4/17/24 bathrooms re-measured
April, 2024 I signed permits for City of Bozeman
11/1/24 Claudia called to schedule the work
11/13/24, guest bath completed
1/6/25 demo started on master bath. Glass shower door and shower pan were wrong sizes. Kyle (installer) was able to put a rush on the shower pan
1/23/25 master bath completed except for the door
4/3/25 shower door here and master bath completed.

The process from start to finish was 13 months and most of that was waiting without any communication from the Billings office, except for the measurement dates.

I would recommend with certain caveats, especially with the salesperson on the day of the sale. As we did not get the shower valve and diverter valve in one like the 1 we ordered

Communication is so bad making it very frustrating dealing with this company

Our bathroom remodel is complete and we are so happy with it! The project was started when promised and went completely as planned. Kirk, the plumber was skilled and professional. He even found and fixed an unrelated problem-potentially saving us a huge expense.

On site workers did not follow homeowner requests such as keeping outside doors closed and/or did not adequately communicate with homeowners (the plumber). Also I believe there services are a bit pricey.

First work started on March 4th. Then delay after delay mis cut reorder etc. finally May 4th the bathroom was finish and ready to use the next day. Then my sons were taking a bath the next day and water leaked into our dinning room ceiling and busted through flooding our kitchen, hall, and dinning room!
Then there was no concern by YHIC about my home. I was told let’s cut a couple holes and let it dry.