Project far too long to schedule and complete correctly. It was extremely difficult to contact anyone after we ordered and paid for the material.

The salesman was pushy and the team did not show up on the day they were scheduled.

I’ve been left with a hole in my wall and a hole in my floor. Improperly installed shower door that leaks water all over my floor and makes a loud creaking noise when I close it. Shower door doesn’t always stay closed. Installers made me give them a 5 star rating without checking out the “finished” shower install and wouldn’t leave until I gave them a 5 star rating so they could get thier “bonus”. Shower drain wasn’t hooked up correctly and leaked water into my basement and local plumbers had to be called to fix the shower drain. It’s been months and I’m making payments on a $23,000.00 loan for a job that could have been done by professionals locally for half the price. Still waiting for situation to be made right.

The communication with clients needs improvement. No updates on projects and responses are late or never to inquiries.

I don’t really like that I paid them to basically just be a middle man to another contractor that was 2/3 of the cost.

Everything was as agreed upon.

Did everything they promised in the time frame quoted!

The installers did a nice job

Totally unhappy about having to wait 6 months to get a door installed… had to be one of the coldest days in the year! And the door only was 12-1500 miles away! I’m furious!! They refused to give the money back after everything went wrong… we had to accept less than perfect because they weren’t willing to be professional! I will never deal with this company again!

Knowledgeable, Quality product

Signed a contract on June 28, 2024, its now December of 2025, the job was never fully finished. The work done was sub-par at best. Communication was absolutely terrible. Probably the worst experience with a home improvement company I've ever had. Would never endorse this company to my worst enemy. I also work for Great Day Home improvements. So basically under the same umbrella as YHIC. Im appalled at the lack of professionalism and the amount of time waisted on a simple project. Not to mention the thousands of dollars lost, not only on the project, but from rental income.

Ordered windows in March 2024, contact was okay the first couple months with installation expected to happen in June 2024. After that we struggled to get ahold of anyone until late September. In November 2024 installation of the windows finally began. A couple windows were broken in a predicted wind storm in which the contractor left the windows outside. This led to more windows needing to be Ordered. Between installation, incorrect screen colors and window framing issues, the project was not complete until Fall of 2025. 18 months after the process was started.

I love that they wanted to make me 100% happy when we came across what I think was a measurement error, they came up with a solution that pleased me

Everyone was very professional from the sales people to the installers. They kept the worksite clean and cleaned up after themselves. Very satisfied

You didn't keep me informed of anything. I had to reach out for answers and didn't get any until I called main office.

I loved the quality of the job

Everything was easy and straight forward.

Horrible communication and sloppy work.

Was threatened by a contractor, bathroom was left destroyed for a month and half, Customer service was bad and the breached the contract.

The water pressure from the shower installation, and still is, very low and continues dripping after turning the shower off.

I feel like there needs to be some type of compensation for all the time and trouble we have had it's been over a month
We have had to cancel dr appointments and missed a few things to accommodate all the work crews that have been here

Everyone we worked with was professional, friendly and very knowledgeable

Talking job wasn't up to par

Great sales, communication, installation and clean up.

My bathroom was completely transformed. We really like it!