We love the windows and have seen a great difference in our utility bills with them. We were disappointed in the customer service we received. The first thing that happened was the mismeasuring of 3 of the windows causing a delay. Three people had measured those windows so we were surprised there was a problem. The first installer we had was excellent and we wanted him and his crew back to do the installing of the last three windows, but that didn't happen. The second installer was not as good and did some damage to the walls underneath each of the windows. We had to call our painter in the fix the problem and repaint the areas and do the trim. He also had to patch and fix some of the areas on the trim of the windows. I did bring this up with a couple of people, but they didn't seem too concerned and I never heard anything back from them after that.

I have no reason as to why I rated it a 4, however, I am not as likely to recommend Your Home Improvement to a friend.

I haven't had it long enough to know rather or not it's done a good job.

Had some problems coordinating plumber that cost us some money. However company paid it, it just delayed the project

Since we had issues with the work and the salesperson who came out discussed what I liked and didn't like, I am not likely to suggest Your Home Improvement to a friend. I also didn't like how it turned out.

I LOVE my walk in shower.

Hard working individuals that worked professionally and did an excellent job. Finished project looks great.

Salesperson was excellent and Aaron the installer was fabulous! Professional, very nice and excellent work.

Overall please with the shower and the job performed.

We recommended in the past but I'm not sure that I will anymore. It seems like there has been a lot of turnaround and the previous installer we had has left. These new guys were messy and did not follow instructions.

Lack of coordination and poor communication resulted in unnecessary delays.

They brought in canvas material and laid it down to walk on, but it was dirty.

The work was good but over priced for just a shower being redone.

Was not happy about communication regarding the schedule. We scheduled Tues and Wed, Handyman contacted us over the weekend and said he would come Monday and Wednesday. Tues plumber was scheduled and no one showed up Tues or called to let us know they were rescheduled for Wednesday.

I am not likely to recommend Your Home Improvement to a friend because I was misled.

Damien Reinke (the installer) was exceptional. He did a beautiful job. Materials were of high quality. We love it!

Troy Jurgens was our primary contact and sales representative. He did a great job communicating to us and working through what we needed/wanted. If either my wife or I called him, he would answer immediately or get back to us soon after. This is a very important aspect of the entire process so you aren't left wondering if the job will be done and knowing that your concerns will be addressed.

In good conscience, I could not recommend Your Home Improvement - Seattle to anyone. The final product was not professional, looked like it was installed by a DIY homeowner with no experience and the hardware looks used and cheap. Completely disappointed. If this review is even read by anyone, please avoid this company. Do your homework, get recommendations from friends. I thought I did my research but I decided to go with a company that no one heard over. Never again.

I am not likely to recommend Your Home Improvement to a friend because something they said would only take two days they started two weeks ago, and I'm still waiting on them to get stuff right. For I paid like 20,000+ for a bathroom remodel so whoever came and did it, did a half job. They had to come back and fix things, and there are still things that need to be fixed. To be real, I'm very disappointed in everything. I expected a better of high quality of work for what I paid.

Wrong window size on all but one .

On multiple levels this company blew it!

Everything about this company is exceptional. Prompt, efficient, professional and any follow up needs, they’re right there. You don’t have to get quotes from other companies, because, YHIC does what no other companies can; provide excellent service.

Stan is such a professional installer. He’s kind, friendly & really knows his job.

More expensive than I figured but everything was nice and fast and good honest workers

Overall the process was simple and everything went well.