Yes we will recommend and already have to a friend
Slow
Our experience was excellent. Company kept us informed from beginning to finish.
I would recommend Lowe’s for their products and for their knowledgeable service representatives
While we are satisfied with the overall completed project, it took far too long to complete. Started in February and didn't complete until mid June.
Great communication
Matt and Robin were(are) top notch. They were courtesy and meticulous.
Professional
The job took longer than we were told. It turned out very nice, except for one thing: when the shower drain was installed the installer put a huge hole in the subfloor below it which in turn created a hole in the ceiling of our laundry room. We also have been waiting for a round shower door knob for one of the shower doors for weeks now with no update from Kyle as to when we will get it.
Todd was excellent. Before that I would not recommend
Your salesman, well very friendly did not know how to measure. The project manager Levi came and re-measured he did not know how to measure. The two installer guys, Wylie and Zack, came and after one day knew we had a problem. Thank God, they were honest and they had to remeasure everything. Leaving me in a mess for almost 3 months before the new stuff came in. If I had not called Levi, the product manager to complain after six weeks of being in a mess and found out they had not even re-ordered the stuff they were supposed to have at that time. Your project manager and your salesman need to follow Wiley and Zach around for a couple of days to learn how to measure stuff. After Wiley and Zach work their magic, and they did a superb job, I am pleased with the outcome. But in all honesty, I could not recommendyour company.
We had a very bad experience with our window replacement and shower expansion. Nothing was completed as agreed upon and work stopped for 7 weeks in the middle of winter. We were promised competition and received nothing.
Ur overpriced…Matt’s company was awesome…WM.NELSON IS A LOW LIFER ..better known as a thief!!!
Very friendly people!! Excellent work.
From consultation to final product we were impressed! The demolition & install was done quickly & on schedule with very little disruption in our home.
One of the screens is not in the frame tight, it has a a loose wave in it.
Your company is very thorough and responsive. The youngman who put in my door was very professional and execting in his work. He answered all my questions. I was quite happy with my experience.
The product is good and I'm pleased with my windows and the installers, but otherwise the company feels like any other. Communication after the initial dale was less than satisfactory.
The work was done in a timely and efficient manor. Everyone was very kind and knowledgeable.
Everything was done just the way they said they would. I didn’t have a couple of suggestions, however.
They did a good job!
The product and the installers are all top notch. Everything arrived early and installation was completed over a month early and it looks great!
I love that my three windows were all done in a day and area cleaned up. I also like the lifetime guarantee. Gives me peace of mind.
A 3 day job, simple shower stall installation, took over 7 months to complete. First, measurements were wrong and they had to reorder material. Installed new material, which was still wrong, (showeyrwalls weren't square!) and had to reorder again. Installed new, new material and it appeared ok, but the shower leaked. Blamed me for causing the leak by choosing the wrong door. Reordered yet more new material and finally installed yesterday. Shower stall is still not square, with gap at top of door. And waiting to see if it also leaks again
The project was messed up from the beginning. The sales rep told us the steps in which the project would take place. He said that he would do the measuring which got messed up when he mismeasured the wall and it didn’t get caught until after the product arrived to the house. The installers showed up everything went well up until the point where they forgot to put in a valve that transfers the showerhead over to a wand. When the shower walls arrived, that’s when it was discovered that they were the wrong size and had to be re-ordered. When the shower door arrived, it was the wrong color. We ordered oil rub bronze fixtures in the shower and we also ordered oil rub bronze frame for the shower doors. They showed up chrome or stainless steel. I forget which. But it was not oil rub bronze. When the sales person initially visited us, he assured us that everything would be inspected at the warehouse when it arrived in Missoula before it got to the house. This would make for a smooth operation. We were also told that this job would only take 3 to 4 days. It took almost 4 months. After a while, it seemed we were put on the back burner. No one would answer my calls. I actually had to go down to the store. And talk to the counter person before I got any response. This was just a small $20,000 job. I wouldn’t wanna see all the mess ups that would happen on $100,000 job.