I have been waiting patiently for two months to have my brand new screen repaired, I got a phone call, then a follow up phone call telling me I would be contacted by someone to repair my screen, that last phone call was to happen this last and I got nothing.

Better communication

good service fast install

Very good

Great service.

High pressure sales techniques, sub par quality of work, over 3 months to complete work due to missing materials. 90% payment required before work is started. Project manager disappeared and I was left to deal with the subcontractor alone. Moen shower wand was pathetic and Kohler toilet an embarrassment to the brand - both were replaced by owner.

Fast, neat installation, really nice fella doing the installation

I asked a number of times for my warranty documentation. Never received a reply or any documentation.

I will below.

After saying it would only take 2 days a bathroom to finish we are on week 14 and neither bathroom is finished.

Great experience did a great job putting in our shower very organized very detailed. Very nice individual

KITCHEN COURT YARD DOOR FRAME BENT, DOOR HAS NO LOCK AND HAS TO BE LIFTED TO OPEN!!! OFFICE COURTYARD DOOR IS GREAT AND OPENS EASILY MISSING LOCK

We were put off by the high-pressure sales tactics from our first contact with this company, but decided to use them anyway. When the products finally arrived, the installer set to work taking off all the cabinet doors and drawers and beginning the prep process. He returned the next day to inform us he didn't have enough material to complete the job. All our kitchen implements were in boxes, leaving us to dig for the basics while we waited for the rest of the installation. It took more than three months before he returned. The YHIC project manager promised a 10% discount, but then YHIC stated he didn't have the authority to offer that. We were not kept informed of the progress in getting more materials, and then discovered an additional mistake in the original order of not giving us two cabinet doors with glass. Our negotiations for the promised discount were difficult and fruitless. The cabinets were ordered in August, the job was started in early December, and not fully completed until June. We know there can be delays and errors with home improvement projects, but these issues were all based on poor attention to detail on the part of YHIC, and an appalling lack of customer service to resolve them.

Trying to get a gap fixed during installation is a nightmare

Very fast and reliable. Very friendly men to work with.

I like the product and services, just not the amount of time it took to get my product here and installed. Really did not like the price for what I received. But had to have it.

Good communication, fast efficient service

Very professional in all areas

I have already recommended this company to someone!

It’s been months still windows are not done they keep having defects and people who did first install di it wrong we have no
Privacy I the house for mo the this is ridiculous I’d like to get my old windows back and go with another company

Such a positive experience working with this group. Every person I worked with was very knowledgeable and responsive. Project was completed on time and on budget and process went very smoothly.

Well one of my windows I cannot close all the way. I sure hope they send someone out to fix this issue before winter

The person that installed everything was very professional and cleaned up very well. We had a little disagreement. He did not have the handicap bars because they were not on his order, but it has since been taken care of.

Excellent workmanship. Impressed with quality of the materials. Overall very happy with the project.

We love people who are on time, and you guys were early. Thank you for a great experience .