Was threatened by a contractor, bathroom was left destroyed for a month and half, Customer service was bad and the breached the contract.
The water pressure from the shower installation, and still is, very low and continues dripping after turning the shower off.
I feel like there needs to be some type of compensation for all the time and trouble we have had it's been over a month
We have had to cancel dr appointments and missed a few things to accommodate all the work crews that have been here
Everyone we worked with was professional, friendly and very knowledgeable
Talking job wasn't up to par
Great sales, communication, installation and clean up.
My bathroom was completely transformed. We really like it!
The installer
James and team were well spoken. They explained everything clearly and made sure we understood everything. I really appreciated everything they said and explained and were extremely courteous.
It took 5 times as long to complete!
This is the worst experience we have ever had with what is supposed to be professional bathroom installers. The contract was signed mid—June and it is still not complete. The approach this company takes is “we’ll make it fit” and it does not matter the poor quality, poor workmanship and overall poor aesthetics of the project, they seem to think it is acceptable. Please avoid this company at all cost.
This ended up being a very custom installation because the house is old. It turned out so beautiful.
P
I feel we were over charged for both the projects we had done.
I think the products are high quality. There were many mistakes in our installation, however. As long as they make it right I’ll be 10/10
All who I spoke with from beginning to the end of our project were knowledgeable and friendly.
In every way possible. Every aspect of this instal was done wrong and very late — at this point 3 months late and the original install looked nothing like what I designed, it was cheap, shoddy and not even complete. The people at You Home Improvement Co. tried to get me to accept a cheap and incomplete install I was charged 25k for. It is not simply the worst construction company I ever encountered, it is the worst company of any kind. I have spent time in Mexico often and also Communist countries and former Communist countries and even they were much, much better. When I sell my house I plan to sue them. For 5 months I have been paying 2 mortgages because I trusted this would be complete at the latest by mid August and it’s November 17th and it’s still not done! This is a business that should be forced to close for fraud.
They delivered what was expected and all went well
We don't know anyone offhand, but of asked, we would recommend your company
See my individual comments below. Poor advice, poor communication,
I’ll finish this later so far everything has been awesome
Problems at every turn. Came out 3 times and still not one window is complete
The shower base is fleexing and squeaking.
Way too costly.
Great service, Installers were awesome, personable! Maybe do a lil comparative shopping as you seem to be $2k-$4k higher than competitors…