About this company
Windsong Properties
Since 2003, Windsong Properties has set the Standard of Excellence for Active Adult Living in North Atlanta. The company was founded upon the idea that the transition from family home to empty nest should be an enjoyable and exciting experience, focused on improving Quality of Life. Windsong founders Mark Carruth and Steve Romeyn share more than three decades of building experience and a personal understanding of the unique needs and desires of the active adult homebuyer. Show more
Since 2003, Windsong Properties has set the Standard of Excellence for Active Adult Living in North Atlanta. The company was founded upon the idea that the transition from family home to empty nest should be an enjoyable and exciting experience, focused on improving Quality of Life. Windsong founders Mark Carruth and Steve Romeyn share more than three decades of building experience and a personal understanding of the unique needs and desires of the active adult homebuyer.
Homebuyers appreciate Windsong’s unique blend of style, design, and sought-after components: a private neighborhood clubhouse; professionally designed and maintained landscaping; innovative and open ranch floor plans; generous design selections for personalizing one’s home; attention to every detail; and superior ongoing customer care. Each home is fully accessible with wide, no-step doorways, lever handles and other amenities which allow for life’s changing situations.
Windsong Properties’ commitment to excellence has been recognized both by homeowners and building industry peers, earning Excellence in Customer Satisfaction Awards for eight consecutive years as well as Obie Awards for superior design and construction from the Greater Atlanta Homebuilders’ Association. Windsong’s team of highly qualified experts is committed to improving your Quality of Life by building you the best possible home in a community filled with enjoyment and lasting relationships. Hide
Types of work
GuildQuality surveys
Badges
Customer satisfaction
Of 1616 customers surveyed, 1236 respondedReviews 257
Of 1236 respondents, 257 left a reviewRecent reviews
Customer in Hiram, GA
Additional comments
Recognized Excellence
Recognized Excellence - MS Joyce Schell helpful and professional throughout the process
Customer in Hiram, GA
The houses are built well, with features to accommodate the elder buyer.
Additional comments
Design Center Communication
Design Center Communication - Amy was knowledgeable and professional, providing guidance on product decisions. She reached out as our backsplash was being installed, to ensure our expectations were met.
Sales Communication
Sales Communication - Diane was always professional and responsive. She provided relevant information expediently.
Recognized Excellence
Recognized Excellence - In addition to Diane and Amy, Amanda with the warranty department has been very responsive with any concerns. Steve has been informative and responsive. John guided us through the mechanical walk through with beneficial suggestions.
Customer in Hiram, GA
Additional comments
Additional Comments
Additional Comments - It was great. They were on time and always in contact with me to let me know what was going on. I was really impressed.
Customer in Hiram, GA
Windsong Properties stand behind their product 100%.
Additional comments
Customer Experience
Customer Experience - Once again, Windsong stands behind its product.
J.&.B.
Additional comments
Recognized Excellence
Recognized Excellence - Holly L and Jane K were excellent and kept in touch through the process. Brett (builder) was very helpful and followed up with us for any questions and needs. Great work by all!
Customer in Hiram, GA
other than COVID which delayed building my house, I was kept informed as to the process and the delay throughout. Three months before it was finished I was advised of my closing date and it all fell into place smoothly. I would build again with Windsong Properties, Im very pleased
Additional comments
Design Center Communication
Design Center Communication - She deserves a 6-star rating.
Trade Partner Experience
Trade Partner Experience - My house was fully cleaned when I moved in, Ive called for little things under Warranty and they've been fixed immediately without delay
Warranty Experience
Warranty Experience - I was kept updated and the contractor appeared during the time we agreed to, I didnt have to wait
Sharon M.
Yes we would likely recommend Windsong. The products used are above most offered at other places. We gave 4 stars as there is always a bit of room for improvement.
Wayne W.
We had a wonderful experience with Windsong, just as advertised!
Additional comments
Recognized Excellence
Recognized Excellence - Yes. The sales staff was excellent, especially Holly L. We remembered her from another Windsong property years ago so we felt good working with her this time!
Additional Comments
Additional Comments - We had a wonderful experience!
James P.
Additional comments
Design Center Communication
Design Center Communication - Yes - walked us through the complete process and gave detailed explanations
Sales Expectations
Sales Expectations - Very responsive to questions and concerns. Professional and friendly service.
Mary F.
Windsong creates the perfert abodes for my needs. I could not have found a more perfect home for me as I age gracefully.
Additional comments
Closing Affidavit
Closing Affidavit - The building team has the system down to a science. Everything was completed in a timely fashion.
Construction Quality
Construction Quality - Attention to detail was a priority .
Customer Experience
Customer Experience - Everyone involved in the purchase of my home was professional and attentive. Sherry and Brett are wonderful!
Phil H.
We visited several 55 and better communities during our search and felt that Windsong built the best house. We are happy with where we are and are enjoying our new home.
Additional comments
Recognized Excellence
Recognized Excellence - Amy should be recognized for her outstanding service. She met us during her off time to accommodate our schedule, because we both are still employed. She did everything that she could do to get us everything that we wanted for our new home.
Debra H.
The builder's sales staff were knowledgeable, flexible and helpful throughout the process.
Additional comments
Recognized Excellence
Recognized Excellence - The entire team was great. Sherry Vining was in constant communication which makes the entire process go smoothly. At this moment, Amanda Knudsen is making sure my warranty concerns, which are minimal, are being addressed in a timely and professional manner.
Customer in Acworth, GA
Additional comments
Design Center Communication
Design Center Communication - Amy was extremely helpful to us in making our decisions.
Sales Communication
Sales Communication - Jane provided us with pictures to show the progress of construction and Holly responded to any questions that we had during the process.
Joyce J.
Windsong handled the construction of my home in a very timely manner. Steve met with me to go over the electrical outlets as well as the TV outlets to be installed before the Sheetrock was put in. Completely informed on every aspect in the construction of our beautiful home.
Additional comments
Recognized Excellence
Recognized Excellence - Yes, Steve has been very cooperative about giving immediate attention to any questions or issues with the house.
David G.
Additional comments
Recognized Excellence
Recognized Excellence - Diane, Sales team at Echols Fsrm, and Steve& his partner at the Walk Thru…
Customer in Acworth, GA
I would recommend Windsong as a builder to buy a home from.
Eileen D.
They build beautiful homes.
Customer in Hiram, GA
Additional comments
Recognized Excellence
Recognized Excellence - The design team Amy was excellent and worked with me as well as, the construction manager and the sales team.
Janice S.
Additional comments
Sales Communication
Sales Communication - Holly was super during the entire process!
Recognized Excellence
Recognized Excellence - The entire team has been great !
Customer in Hiram, GA
Additional comments
Recognized Excellence
Recognized Excellence - Joyce Shell was exceptional!
Darla M.
Additional comments
Additional Comments
Additional Comments - They were excellent from beginning to end.
Beverly A.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Joyce Schell for her exceptional service.
Recognized Excellence
Recognized Excellence - I would like to recognize Joyce and the office staff for the wonderful job that they did.
Jana H.
Additional comments
Builder Team Experience
Builder Team Experience - I did meet with the team for my pre-closing walk through and they were very patient and helpful
Thomas L.
The lack of response/action from HOA and Warrantee is disgraceful. The amount of the monthly HOA dues for services rendered is way over priced.
Customer in Hiram, GA
Quality home for the most part. The cabinets and plumbing fixtures could be much higher quality for the price.
Additional comments
Customer Experience
Customer Experience - Joyce, Brian, and Brett were incredibly kind, patient, and helpful! Great team! I did not interact with the builder Jon too much but all interactions were positive.
Design Center Communication
Design Center Communication - Amy was very kind and helpful. She was also very prompt and responsive in her communications.
Sales Community Presentation
Sales Community Presentation - It’s impressive that your sales agent owns a Windsong Property!
GuildQuality
Customer feedback report
