About this company
Windsong Properties
Since 2003, Windsong Properties has set the Standard of Excellence for Active Adult Living in North Atlanta. The company was founded upon the idea that the transition from family home to empty nest should be an enjoyable and exciting experience, focused on improving Quality of Life. Windsong founders Mark Carruth and Steve Romeyn share more than three decades of building experience and a personal understanding of the unique needs and desires of the active adult homebuyer. Show more
Since 2003, Windsong Properties has set the Standard of Excellence for Active Adult Living in North Atlanta. The company was founded upon the idea that the transition from family home to empty nest should be an enjoyable and exciting experience, focused on improving Quality of Life. Windsong founders Mark Carruth and Steve Romeyn share more than three decades of building experience and a personal understanding of the unique needs and desires of the active adult homebuyer.
Homebuyers appreciate Windsong’s unique blend of style, design, and sought-after components: a private neighborhood clubhouse; professionally designed and maintained landscaping; innovative and open ranch floor plans; generous design selections for personalizing one’s home; attention to every detail; and superior ongoing customer care. Each home is fully accessible with wide, no-step doorways, lever handles and other amenities which allow for life’s changing situations.
Windsong Properties’ commitment to excellence has been recognized both by homeowners and building industry peers, earning Excellence in Customer Satisfaction Awards for eight consecutive years as well as Obie Awards for superior design and construction from the Greater Atlanta Homebuilders’ Association. Windsong’s team of highly qualified experts is committed to improving your Quality of Life by building you the best possible home in a community filled with enjoyment and lasting relationships. Hide
Types of work
GuildQuality surveys
Badges
Customer satisfaction
Of 1662 customers surveyed, 1270 respondedReviews 278
Of 1270 respondents, 278 left a reviewRecent reviews
Jagdish P.
Good builder, however, the quality of workmanship was less than expected
Susan F.
I looked at several properties before deciding on a Windsong community and talked with friends who lived in Windsong homes. Their positive comments, 1-4 years post move, helped me decide that Windsong was the way to go!
Roy W.
I would others to have the same wonderful experience we are having.
Richard S.
This is the 4th house we have built. Only one exceeded our expectations. Windsong is comparable with the other 2.
Additional comments
Design Center Communication
Design Center Communication - Amy Acerstein is the best. Do not loose her.
James F.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Joyce Schell the sales rep, Amy the design center manager, and Bryan the finish builder, from Windsong Properties, for their exceptional service. They went above and beyond the requirements.
Mary F.
Sherry, the sales person, I dealt with has a remarkable personality. She was very polite and thorough. The documents were numerous, but she took her time to explain everything in detail and with a smile,
Additional comments
Recognized Excellence
Recognized Excellence - Steven from Warranty Dept. He is very cordial and professional. He carefully listened to the issues I had and worked with the company to resolve them in a timely manner.
Additional Comments
Additional Comments - Bret is always punctual and very pleasant to interact with. He takes his job seriously and considers the customers' time. .At the Walk Through he was so thorough my concerns were addressed without me having to ask. Excellent job!
Closing Affidavit
Closing Affidavit - The building team has the system down to a science. Everything was completed in a timely fashion.
Construction Quality
Construction Quality - Attention to detail was a priority .
Customer Experience
Customer Experience - Everyone involved in the purchase of my home was professional and attentive. Sherry and Brett are wonderful!
Sales Communication
Sales Communication - I was well informed during every step of the process.
Sales Expectations
Sales Expectations - The building team was exemplary during the process.
Recognized Excellence
Recognized Excellence - Sherry and Brett were excellent during the entire home-buying process.
Customer in Hiram, GA
Additional comments
Recognized Excellence
Recognized Excellence - I'd like to recognize the builder, John Vaughn. I was very impressed with him.
Denise H.
Overall sales was responsive in fairly timely manner and was better than competitor being built a couple mikes away.
Additional comments
Recognized Excellence
Recognized Excellence - Amy Ackerstein at the design center was very patient, kind and responsive. I changed my mind on a few things and she was awesome with putting the changes in.
William L.
We have already recommended to many friends and Nancy and Gene Lambert are to go to contract soon. Our entire Sunday School class has driven through here and have commented on what a great development - but nearly all the lots are sold! So many friends really are so envious of our move to Marlowe and the social life with new friends that it will bring. We are excited to be here!
Additional comments
Design Center Communication
Design Center Communication - She was very thorough and explained the choices that had been made on the home. WE were very pleased.
Recognized Excellence
Recognized Excellence - Bryant has been our main contact and has been very cooperative. Jane and Sherry have also been very helpful.
Phil H.
Love the neighborhood and the community. Very happy that we are here.
Additional comments
Recognized Excellence
Recognized Excellence - Amy should be recognized for her outstanding service. She met us during her off time to accommodate our schedule, because we both are still employed. She did everything that she could do to get us everything that we wanted for our new home.
Thomas M.
Everyone we dealt with was friendly, knowledgeable, and helpful.
Additional comments
Recognized Excellence
Recognized Excellence - It is hard to single one out. Diane is the main person we dealt with. She was always responsive and patient with all of our questions.
Gary L.
Although we love windsong properties, we aren’t the type to recommend anything to anyone.
Additional comments
Warranty Communication
Warranty Communication - Amanda is always quick to respond and follows up to make sure work was completed to our satisfaction
Recognized Excellence
Recognized Excellence - Amy at the design center and Amanda in warranty are very professional, helpful, and help make windsong properties successful.
Customer in Acworth, GA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Sherry Vining for her exceptional service.
Customer in Hiram, GA
Beautiful homes and Echols Farms is a unique community (assuming all the amenities are as advertised).
Additional comments
Builder Communication
Builder Communication - Our finish builder, Steve was incredible! Very thorough and detail oriented. We felt as if he had our best interests covered.
Design Center Communication
Design Center Communication - Amy is a true gift. Extremely detail oriented and helpful in selecting items that compliment each other. Even when some things weren’t available and we had to reselect, she ensure the new items were available and they would coordinate perfectly with our existing selections.
Recognized Excellence
Recognized Excellence - Steve, our finish builder, was incredible. He was thorough and detail oriented. He knew our expectations were high and went out of his way to make sure everything was correct.
Bonnie M.
We aren't happy with the way the yards are maintained...the weeds and dead plants.
Verlene B.
Additional comments
Recognized Excellence
Recognized Excellence - The design team Amy was excellent and worked with me as well as, the construction manager and the sales team.
Customer in Hiram, GA
Additional comments
Recognized Excellence
Recognized Excellence - MS Joyce Schell helpful and professional throughout the process
Customer in Hiram, GA
The houses are built well, with features to accommodate the elder buyer.
Additional comments
Design Center Communication
Design Center Communication - Amy was knowledgeable and professional, providing guidance on product decisions. She reached out as our backsplash was being installed, to ensure our expectations were met.
Sales Communication
Sales Communication - Diane was always professional and responsive. She provided relevant information expediently.
Recognized Excellence
Recognized Excellence - In addition to Diane and Amy, Amanda with the warranty department has been very responsive with any concerns. Steve has been informative and responsive. John guided us through the mechanical walk through with beneficial suggestions.
Customer in Hiram, GA
Additional comments
Recognized Excellence
Recognized Excellence - Diane was exceptional.
Additional Comments
Additional Comments - It was great. They were on time and always in contact with me to let me know what was going on. I was really impressed.
Customer in Hiram, GA
Windsong Properties stand behind their product 100%.
Additional comments
Customer Experience
Customer Experience - Once again, Windsong stands behind its product.
J.&.B.
Additional comments
Recognized Excellence
Recognized Excellence - Holly L and Jane K were excellent and kept in touch through the process. Brett (builder) was very helpful and followed up with us for any questions and needs. Great work by all!
Customer in Hiram, GA
other than COVID which delayed building my house, I was kept informed as to the process and the delay throughout. Three months before it was finished I was advised of my closing date and it all fell into place smoothly. I would build again with Windsong Properties, Im very pleased
Additional comments
Design Center Communication
Design Center Communication - She deserves a 6-star rating.
Trade Partner Experience
Trade Partner Experience - My house was fully cleaned when I moved in, Ive called for little things under Warranty and they've been fixed immediately without delay
Warranty Experience
Warranty Experience - I was kept updated and the contractor appeared during the time we agreed to, I didnt have to wait
Sharon M.
Yes we would likely recommend Windsong. The products used are above most offered at other places. We gave 4 stars as there is always a bit of room for improvement.
Additional comments
Sales Communication
Sales Communication - Working with Diane was great. Joyce also was available to us. Both are awesome ladies!
Recognized Excellence
Recognized Excellence - Amy at Design Center did an exceptional job in just one day due to our schedule.
Wayne W.
We had a wonderful experience with Windsong, just as advertised!
Additional comments
Recognized Excellence
Recognized Excellence - Yes. The sales staff was excellent, especially Holly L. We remembered her from another Windsong property years ago so we felt good working with her this time!
Additional Comments
Additional Comments - We had a wonderful experience!
James P.
Additional comments
Design Center Communication
Design Center Communication - Yes - walked us through the complete process and gave detailed explanations
Sales Expectations
Sales Expectations - Very responsive to questions and concerns. Professional and friendly service.
Warranty Communication
Warranty Communication - Matt, Steven and Amanda were very responsive in replying to all calls and emails.
GuildQuality
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