About this company
Windsong Properties
Since 2003, Windsong Properties has set the Standard of Excellence for Active Adult Living in North Atlanta. The company was founded upon the idea that the transition from family home to empty nest should be an enjoyable and exciting experience, focused on improving Quality of Life. Windsong founders Mark Carruth and Steve Romeyn share more than three decades of building experience and a personal understanding of the unique needs and desires of the active adult homebuyer. Show more
Since 2003, Windsong Properties has set the Standard of Excellence for Active Adult Living in North Atlanta. The company was founded upon the idea that the transition from family home to empty nest should be an enjoyable and exciting experience, focused on improving Quality of Life. Windsong founders Mark Carruth and Steve Romeyn share more than three decades of building experience and a personal understanding of the unique needs and desires of the active adult homebuyer.
Homebuyers appreciate Windsong’s unique blend of style, design, and sought-after components: a private neighborhood clubhouse; professionally designed and maintained landscaping; innovative and open ranch floor plans; generous design selections for personalizing one’s home; attention to every detail; and superior ongoing customer care. Each home is fully accessible with wide, no-step doorways, lever handles and other amenities which allow for life’s changing situations.
Windsong Properties’ commitment to excellence has been recognized both by homeowners and building industry peers, earning Excellence in Customer Satisfaction Awards for eight consecutive years as well as Obie Awards for superior design and construction from the Greater Atlanta Homebuilders’ Association. Windsong’s team of highly qualified experts is committed to improving your Quality of Life by building you the best possible home in a community filled with enjoyment and lasting relationships. Hide
Types of work
GuildQuality surveys
Badges
Customer satisfaction
Of 1962 customers surveyed, 1459 respondedReviews 389
Of 1459 respondents, 389 left a reviewRecent reviews
Jill D.
I've very happy here.
Jack F.
We've had and continue to have several challenges with the new house. Water, leaks, clogged drains, clogged gutters, hot water in the kitchen issues, HVAC issues. We are the first completed house in the Ruisseau so maybe some kinks are to be expected. Some issues have been corrected quickly, some continue on as pending warranty claims. The problem with the garbage pick-up was all on Waste Mgmt. but none the less just one in a list of issues we're been working through. We will continue to greet buying prospects out here with positive comments about this new community.
Customer in Hiram, GA
They did a good job.
Larry S.
Additional comments
Builder Expectations
Builder Expectations - It was apparent he treated each of these homes as his own. A comfort level was established as we only saw again at completion.
Design Center Communication
Design Center Communication - Amy was amazing and we love each of the selections she guided us to that day.
Sales Communication
Sales Communication - Diane was responsive and extremely helpful. She goes above and beyond.
Recognized Excellence
Recognized Excellence - Diane in the sales office, Amy at the design center, John that did the preconstruction walk through and Brian on the 3 hour orientation - dream team!
Additional Comments
Additional Comments - We’re looking forward to many happy years here at Echol’s Farm- job well done Windsong!
James C.
We love our home!! Overall we have had a pleasant experience throughout the building process.
Additional comments
Recognized Excellence
Recognized Excellence - Laura in the design center was incredible!! Carter is so on top of things and is always helpful and thoughtful concerning taking care of our needs. He continues to check in and make sure all is going well with our new home.
Customer in Hiram, GA
Additional comments
Additional Comments
Additional Comments - Throughout the entire process from sales, design, to closing the entire team was was every professional and helpful.
Customer in Woodstock, GA
We’d buy another Windsong property. Everybody was very conscientious & the follow-up was great!
Additional comments
Recognized Excellence
Recognized Excellence - The entire team was awesome - Sherry Vining was especially conscientious & kept us apprised every step of the way. Brett B. & Brian Carter were also super helpful.
Nicholas M.
Our experience in purchasing a new home through Windsong has been both pleasurable and rewarding. We love the design and quality of the home, as well as the location, look and feel of the overall community. The sales, pre & post closing staff exhibited detailed product and procedural knowledge in guiding us through what can be a very complex endeavor.
Additional comments
Recognized Excellence
Recognized Excellence - Sherry Vining was a pleasure to work with in the sales and pre-closing process. She fully addressed any and all concerns with patience, and professionalism. Amy in the design center was extremely knowledgeable and helpful in assisting with our finish selections and keeping all of the changes in order with detailed running totals.
Customer in Hiram, GA
Windsong Echols is a very nice community. The people are friendly and there's lots of activities if you're interested. The design of the homes are great for 55+ and I like the open design. I'm looking forward to those pickleball courts to be put in.
Jimmy R.
Thanks, Windsong Properties from Sales with Joyce Schell, Amy in WPDesign, and Pre-Construction with John last Spring and Summer, 2023 til our closing in December, 2023. Your WP Team made building our handicapped-accessible house an easy and enjoyable experience. We are enjoying our beautiful home where living is easy!
Additional comments
Builder Expectations
Builder Expectations - John and Joyce were very informative and helpful with our process.
Builder Team Experience
Builder Team Experience - John and Brian have been great resources!
Recognized Excellence
Recognized Excellence - Joyce, John, Amy and Brian for everything you have done to make our housing transition easier. Thanks 😊 for Everything! J Reeds
Michael K.
Additional comments
Recognized Excellence
Recognized Excellence - Carter, Brent and Sherry are absolutely wonderful to work with and talk to.
Diane A.
Everyone at Windsong was very professional and helpful. House was already built, but was very thorough through closing.
Curry L.
A lovely community! Everything is taken care of when we notify the warranty department
Additional comments
Design Center Communication
Design Center Communication - Amy was fantastic!
Recognized Excellence
Recognized Excellence - Jane Kaeser kept us informed and sent pictures when we weren’t able to be there! Kudos!
Scott W.
Love our new home. Love the design and feel the home is well-constructed. Neighborhood touches (landscaping, pond) are very nice.
Additional comments
Construction Quality
Construction Quality - As previously noted, we feel the quality of construction at Windsong is first class.
Customer Experience
Customer Experience - Everyone we encountered in the process was extremely helpful.
Recognized Excellence
Recognized Excellence - Joyce was a great resource throughout the process. Amy was very helpful with selections. Brian was great with finish items explanation.
Patricia K.
Additional comments
Recognized Excellence
Recognized Excellence - Sherry and Jane did a great job of keeping me in the loop on everything and Jane even sent pictures
Customer in Woodstock, GA
The office staff and builder managers at Wind Song are personal kind. Just carefully look over your house at your walk through that things are completed to your liking.
Thornton B.
Too many issues with the product overall
Julie H.
Additional comments
Builder Expectations
Builder Expectations - Pre-construction meeting was very helpful.
Builder Team Experience
Builder Team Experience - They were very knowledgeable and considerate during home buying experience.
Customer Experience
Customer Experience - People were very friendly and experienced.
Customer in Hiram, GA
Additional comments
Recognized Excellence
Recognized Excellence - Everyone was good. I really liked Brian and Steve. They were both responsive.
Recognized Excellence
Recognized Excellence - Brian, finishing contractor, was very helpful and responsive.
Brenda B.
I love my floor plan … the Harrison .. lots of windows & natural light …easy breezy to clean
Shane L.
They were dishonest at closing. Still haven’t finished items that were on the outstanding closing list, not not mention the 45 day after list. Owner suite shower installed a second time, still not correct. Keep getting the run around on the tile I. The other restrooms
John W.
The sales p was very pleasant and helpful. She was always available if we had questions or a problem.
Customer in Woodstock, GA
Build a nice home.
Laura L.
Received a number of inaccurate info and misleading info from sales, and written communications from Windsong.
Elleana A.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Brian, one of the builders, Joyce Snell with contracts, and the sales office. Excellent customer service skills.
GuildQuality
Customer feedback report
