About this company
Window World OV
Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 1078
Doors 3
GuildQuality surveys
Badges
Guildmaster Award Winner
20 Consecutive Great Reviews
Actively Surveying
20 Consecutive Great Reviews
20 Consecutive Great Reviews
50 Consecutive Great Reviews
20 Consecutive Great Reviews
20 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
Satisfaction
Of 3347 surveys sent, 1623 were responded to
Communication: Appt Setting
The Window World OV staff was courteous and professional when setting my initial sales appointment.
99%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
99%
Sales Knowledge
The Window World OV salesperson was knowledgeable and helpful regarding my project.
98%
Clean & Safe
The job site is kept clean and safe.
98%
Recommend Install Crew
I would recommend the installation crew to a friend.
98%
Communication: Installation Scheduling
The Window World OV staff was courteous and professional when scheduling my installation.
98%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
97%
Likely To Recommend
I am likely to recommend Window World OV to a friend.
96%
Reviews 1526
Of 1623 respondents, 1526 left a review
No rating
Recent reviews
Matthew A.
Review in Barnesville, OH
The salesman was so kind about explaining the differences. They were kind when they came out. It was complicated with two doors being put in. They did everything as they said they would. It looks marvelous.
Ben N.
Brittany P.
Response
Window World OV Thank you so much for your wonderful feedback, Brittany! We're thrilled to hear that you had such a positive experience with Window World of PennOhio from start to finish. It's fantastic to know that Anthony Lombardi and our entire team made the process simple and were there to help every step of the way.
We're especially pleased that our installation crew kept the job site clean and safe, communicated effectively, and conducted a thorough final walk-through to ensure your complete satisfaction. Your recommendation means the world to us! We look forward to serving you again and appreciate you being part of the Window World OV family.
Sharon H.
Response
Window World OV Sharon H., thank you so much for this wonderful feedback! We're thrilled to hear that Window World of PennOhio exceeded your and your mother's expectations throughout the entire process. It's fantastic to know that Anthony Lombardi was thorough, interactive, and took the time to explain everything clearly to your mother during his visit.
We're especially pleased that our installation crew was polite, professional, and kept the work area neat while completing the job efficiently. Your comment about them being interactive and respectful with your mother truly means the world to us.
Regarding the gutter that needs fixing, we'd be happy to help. Please reach out to our office so we can address this for you. Thank you for agreeing to serve as a reference and for recommending Window World OV to others!
Denise L.
Joe D.
Ed M.
Ray S.
Response
Window World OV Ray S., thank you for your glowing review of Window World of PennOhio! We're thrilled that our installation team exceeded your expectations. It's wonderful to hear that Katy in scheduling and our installers provided exceptional service. We're glad you found our salesperson knowledgeable and our entire process professional. We appreciate your willingness to be a reference for future customers. Regarding your upcoming gutter project this summer, we'd be happy to assist. Also, we'd like to inform you about our Referral Program, which offers discounts for referrals. Thank you for choosing Window World OV, and we look forward to serving you again!
Sherri P.
Response
Window World OV Sherri P., thank you so much for this outstanding feedback! We're absolutely thrilled that you had such a positive experience with Window World of PennOhio from start to finish.
It's wonderful to hear that Kelly Crawford provided you with professional, knowledgeable service and that our installation crew exceeded your expectations with their professionalism, communication, and quality workmanship. Your perfect scores across every aspect of your project mean the world to us.
We'd love to tell you about our Referral Program, where you can earn $50 or $250 off an additional purchase for each person you refer. We truly appreciate your business and look forward to serving you again!
Roger J.
Response
Window World OV Roger, thank you so much for this wonderful feedback and for your continued trust in Window World of PennOhio! We're thrilled to hear that Anthony Lombardi provided such professional service and that Ben and Shane did a beautiful job with your door installation.
We truly appreciate your understanding when you needed to reschedule due to a family loss, and we're honored that you've chosen us for all your windows and doors over the years. Your loyalty means the world to us!
We look forward to installing your gutter system soon and being your go-to for any future home improvement needs. Thank you for being willing to serve as a reference and for your enthusiastic recommendation!
Keith C.
Gibbs D.
Julia F.
Dawn G.
Response
Window World OV Dawn G., thank you for your glowing 10-star review of Window World of PennOhio! We're thrilled that we exceeded your expectations in all areas. It's wonderful to hear that Anthony Lombardi, our installation crew, and measure technician provided exceptional service. Your satisfaction with our professionalism, knowledge, and workmanship means the world to us. We appreciate your willingness to serve as a reference and look forward to your Google review. While you're unsure about your next project, remember that Window World OV is here for all your future home improvement needs. Thank you for choosing us and for your kind words about our team!
Rod B.
Dean M.
Marsha H.
Logan W.
Response
Window World OV Logan W., thank you for your glowing review of Window World of PennOhio! We're thrilled that our team, from Anthony Lombardi to our installers, exceeded your expectations in every aspect. Your praise for our professionalism, communication, and quality of work is truly appreciated. We're especially glad to hear that everyone kept you informed throughout the process. Your willingness to serve as a reference speaks volumes about your satisfaction. While you're unsure about your next project, remember that Window World OV is here for all your future home improvement needs. Thank you for choosing us and for your fantastic feedback!
Chris B.
Response
Window World OV Chris B., thank you for your outstanding review of Window World of PennOhio! We're thrilled that our team, especially Anthony Lombardi and the installation crew, exceeded your expectations in price, service, and professionalism. Your satisfaction with our prompt resolution of the window issue is greatly appreciated. We're honored by your willingness to recommend us and serve as a reference. Regarding your upcoming projects, we'd be delighted to assist with your gutter installation when you're ready. While we don't offer porch construction, we're here for any window, door, or siding needs. Thank you for choosing Window World OV, and we look forward to serving you again in the future!
Cindy B.
Review in Cadiz, OH
They have a great customer service.
Response
Window World OV Thank you for your glowing review of Window World of PennOhio! We're thrilled that our customer service exceeded your expectations in all areas. It's wonderful to hear that Chance Kildow and our installation crew, especially Monti, provided exceptional service. We appreciate your willingness to recommend us and serve as a reference. Your satisfaction with our professionalism, workmanship, and communication means a lot to us. We'll make sure to inform you about our Referral Program for future opportunities. At Window World OV, we're committed to maintaining this high standard of service. Thank you for choosing us for your home improvement needs!
Connie C.
Response
Window World OV Connie C., thank you for your detailed feedback on your experience with Window World of PennOhio. We appreciate your honesty and the time you took to share your thoughts. I'm glad to hear that Kristi O'Rourke was helpful and that our installation crew impressed you. However, we're concerned that we didn't fully meet your expectations overall. We take your suggestion about clearer communication seriously and will use it to improve our service. While we're disappointed you wouldn't recommend us at this time, we're committed to learning from your experience. If you have any additional concerns, please don't hesitate to reach out to Window World OV directly. We value your business and hope to have the opportunity to serve you better in the future.
Gale S.
Response
Window World OV Gale S., thank you for your glowing review of Window World of PennOhio! We're thrilled that Anthony Lombardi and our entire team provided you with such an exceptional experience. Your positive feedback on every aspect of our service, from sales to installation, is truly appreciated. We're especially pleased that you found our installation crew professional and thorough. Your recommendation means the world to us. Remember, our Referral Program offers great benefits for sharing your experience with friends and family. Thank you for choosing Window World OV for your home improvement needs!
Paul C.
Response
Window World OV Paul C., thank you for your glowing review of Window World of PennOhio! We're thrilled that your experience with us was so positive, from the initial appointment setting to the final installation. It's wonderful to hear that Kelly Crawford and our installation crew exceeded your expectations with their professionalism and expertise. We're particularly pleased that you found the workmanship satisfactory and the job site clean and safe. Your willingness to recommend us and serve as a reference is truly appreciated. We hope you'll take advantage of our Referral Program for future purchases. Thank you for choosing Window World OV for your home improvement needs!
GuildQuality
Feedback report
