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GuildQuality surveys
Satisfaction
Of 3167 surveys sent, 1559 were responded to
Communication: Appt Setting
The Window World OV staff was courteous and professional when setting my initial sales appointment.
99%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
99%
Sales Knowledge
The Window World OV salesperson was knowledgeable and helpful regarding my project.
98%
Recommend Install Crew
I would recommend the installation crew to a friend.
98%
Communication: Installation Scheduling
The Window World OV staff was courteous and professional when scheduling my installation.
98%
Clean & Safe
The job site is kept clean and safe.
98%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
97%
Likely To Recommend
I am likely to recommend Window World OV to a friend.
96%
Reviews 1462
Filter Reviews
Of 1559 respondents, 1462 left a review.
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Recent reviews
Review in Tiltonsville, OH
They cleaned up well after themselves; there was no mess. I appreciated that.
Response
Window World OV Thank you for your glowing review of Window World of PennOhio! We're thrilled that our installation crew exceeded your expectations, especially with their cleanliness and professionalism. It's wonderful to hear that Chance Kildow and our entire team provided excellent service throughout your project. We appreciate your recommendation and are glad you were impressed with our work. Your feedback about the bathroom project next winter is noted. We'd be honored to assist you with any future home improvements. Thank you for choosing Window World OV for your home renovation needs!
Sally R.
Richard E.
Marilyn L.
Kurt T.
Response
Window World OV Kurt T., thank you for your glowing review of Window World of PennOhio! We're thrilled that you're satisfied with your 12 windows and 5 doors, finding them superior to your previous Sears installations. It's wonderful to hear that Anthony Lombardi and our installation crew provided exceptional service throughout your project. We appreciate your willingness to serve as a reference and are grateful for your recognition of our entire team. While we're sad to hear you've finished remodeling, we're honored to have been part of your home improvement journey. Thank you for choosing Window World OV and for your continued trust in our products and services!
Michael S.
Response
Window World OV Michael S., thank you for your glowing review of Window World of PennOhio! We're thrilled that every step of your experience exceeded expectations. It's wonderful to hear that Anthony Lombardi and our installation crew provided exceptional service. We appreciate your patience regarding the windowpane issue and are glad our Weirton team is addressing it promptly. Your willingness to recommend us and serve as a reference is truly appreciated. We look forward to potentially assisting you with more windows in Spring 2026. At Window World OV, we strive to maintain this level of satisfaction with every customer. Thank you for choosing us for your home improvement needs!
Joe D.
Craig N.
John C.
Jim B.
I would recommend them to a friend because of the price and the quality of the windows cannot be beat.
Response
Window World OV Jim B., thank you for your glowing review of Window World of PennOhio! We're thrilled that our competitive pricing and high-quality windows exceeded your expectations. It's wonderful to hear that Jason, Jim, and Monte provided exceptional service throughout your experience. We appreciate your willingness to recommend us and serve as a reference. Your feedback on our efficient, same-day installation is invaluable. While we look forward to assisting with your garage doors in the future, please don't hesitate to reach out if you need anything before then. Thank you for choosing Window World OV for your home improvement needs!
Antonia F.
Ruth L.
Lisa V.
Kevin L.
Brenda B.
Response
Window World OV Brenda B., thank you for choosing Window World of PennOhio and Window World OV. We're glad you found our pricing and warranty appealing. We appreciate your feedback on our sales team's knowledge and professionalism. However, we're concerned about the communication issues you experienced with our gutter installation crew. We take your comments about the crew's English proficiency very seriously and will address this immediately to ensure clear communication in future installations. We're committed to improving our service based on your feedback. We're pleased you found everyone friendly and are considering us for future door projects. Your willingness to recommend us is greatly appreciated. We'll work hard to exceed your expectations in any future interactions.
Joseph K.
Response
Window World OV Joseph K., thank you for your glowing review of Window World of PennOhio! We're thrilled that every aspect of your experience, from Anthony Lombardi's professionalism to the installation crew's precision, met your high standards. It's wonderful to hear that the entire process, including communication, workmanship, and cleanliness, was executed professionally. We truly appreciate your willingness to recommend us and serve as a reference. Should you consider any future projects, Window World OV would be honored to assist you again. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you.
Dale T.
Frank C.
Vicki B.
Joe C.
Don B.
Bob D.
Jennifer B.
Mark R.
Alan M.
Response
Window World OV Alan M., thank you for choosing Window World of PennOhio and for your detailed feedback. We're thrilled that you're impressed with our product quality and installation. Your praise for our installation crew's professionalism and workmanship is greatly appreciated. We apologize for the oversight regarding the window sills you requested. We take full responsibility for this miscommunication and would like to address this issue. Regarding the referral program, we'll look into ensuring your referrer receives their reward. Despite these concerns, we're glad you're satisfied with the overall quality and price. We value your input and will use it to improve our sales process. Thank you for your willingness to recommend us.
Dave K.
Review in Weirton, WV
Window World OV did everything to my satisfaction and did it well.
Response
Window World OV Thank you for your glowing review of Window World of PennOhio! We're thrilled that our team met your expectations in all areas and that you found everyone you dealt with to be wonderful. Your satisfaction with our communication, sales process, and installation is exactly what we strive for at Window World OV. We're especially grateful for your willingness to recommend us and serve as a reference. Your trust in our services means the world to us, and we look forward to continuing to exceed your expectations in the future. Thank you for choosing Window World of PennOhio for your home improvement needs!
David B.
Rick L.
Review in Allison Park, PA
Salesman gave great demo of how windows would work. No pressure. I liked that.
Response
Window World OV Thank you for your glowing review of Window World of PennOhio! We're thrilled that you had such a positive experience, from the initial demo to the final installation. It's wonderful to hear that Dale provided a pressure-free, informative presentation, and that our installation team, Bill and Josh, exceeded your expectations. We take pride in our professional, knowledgeable staff and their commitment to customer satisfaction. Your feedback about our flexible scheduling, clear communication, and quality workmanship is greatly appreciated. We're honored to have earned your recommendation and look forward to serving you again in the future. Thank you for choosing Window World OV for your home improvement needs!
Review in New Kensington, PA
They were patient with me. The service was fast and excellent, and the workers were nice.
Response
Window World OV Thank you for your wonderful review of Window World of PennOhio! We're delighted that our team was patient, fast, and excellent in providing service. It's great to hear that you found our windows beautiful and appreciated our help with recycling aluminum. We apologize that the installation crew's English was limited, but we're glad this didn't detract from your overall positive experience. We're thrilled you're considering us for future projects like doors or gutters. Window World OV is committed to maintaining the high standards you experienced. Thank you for your willingness to recommend us – it means a lot!
Debra B.
Review in Pittsburgh, PA
Good price point, good communication
Response
Window World OV Thank you for your fantastic feedback about Window World of PennOhio! We're thrilled that you found our pricing competitive and our communication excellent. It's wonderful to hear that we were able to accommodate your timeline and that our installation crew was friendly, efficient, and professional. Your satisfaction with every aspect of our service, from the sales process to the final walk-through, is exactly what we strive for at Window World OV. We truly appreciate your willingness to recommend us and are grateful for your business. Thank you for choosing Window World of PennOhio for your home improvement needs!
James F.
Response
Window World OV James F., thank you for your glowing review of Window World of PennOhio and Window World OV! We're thrilled that you had such a positive experience, from the initial appointment setting to the final walk-through. It's wonderful to hear that you appreciated the quality of our work, the courtesy of our installers, and our communication throughout the process. Your willingness to recommend us and serve as a reference is the highest compliment we could receive. We're grateful for your trust and look forward to serving you again in the future.
Darlene C.
Michael Z.
Patricia S.
Gerald W.
Mary M.
Jacob B.
Ronald R.
Bradley M.
Robyn C.
Dale C.
Rise C.
Review in Bethesda, OH
I was pleased with the gentlemen that installed it. They were very polite, neat, and cleaned up. The salesman was great and explained a lot to me. He was very thorough in his explanation.
Response
Window World OV Thank you for your glowing review of Window World of PennOhio! We're thrilled to hear that you had such a positive experience from start to finish. It's wonderful to know that our salesperson provided thorough explanations and that our installation crew was polite, neat, and professional. We take pride in our team's commitment to excellence and cleanliness. Your satisfaction with every aspect of our service, from appointment setting to the final walk-through, is exactly what we strive for at Window World OV. We truly appreciate your willingness to recommend us and are grateful for your niece's referral. Thank you for choosing Window World for your home improvement needs!
Robert T.
Steve M.
Frank M.
Response
Window World OV Frank M., thank you for your glowing review of Window World of PennOhio! We're thrilled that you had such a positive experience, from the initial presentation to the final installation. It's wonderful to hear that our team was professional, courteous, and even kept you laughing during the process. We appreciate your comments on our thorough measurements and clean-up efforts. When you're ready for those additional windows, we'll be here to assist you. Thank you for your willingness to recommend us and serve as a reference. We're grateful for customers like you and look forward to serving you again in the future!
Brandon D.
GuildQuality
Feedback report
