About this company
Window World OV
Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 1075
Doors 1
GuildQuality surveys
Badges
Guildmaster Award Winner
20 Consecutive Great Reviews
Actively Surveying
20 Consecutive Great Reviews
50 Consecutive Great Reviews
20 Consecutive Great Reviews
20 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
Satisfaction
Of 3132 surveys sent, 1546 were responded to
Communication: Appt Setting
The Window World OV staff was courteous and professional when setting my initial sales appointment.
99%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
99%
Sales Knowledge
The Window World OV salesperson was knowledgeable and helpful regarding my project.
98%
Recommend Install Crew
I would recommend the installation crew to a friend.
98%
Communication: Installation Scheduling
The Window World OV staff was courteous and professional when scheduling my installation.
98%
Clean & Safe
The job site is kept clean and safe.
98%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
97%
Likely To Recommend
I am likely to recommend Window World OV to a friend.
96%
Reviews 1449
Of 1546 respondents, 1449 left a review
No rating
Recent reviews
Ruth L.
Lisa V.
Kevin L.
Brenda B.
Response
Window World OV Brenda B., thank you for choosing Window World of PennOhio and Window World OV. We're glad you found our pricing and warranty appealing. We appreciate your feedback on our sales team's knowledge and professionalism. However, we're concerned about the communication issues you experienced with our gutter installation crew. We take your comments about the crew's English proficiency very seriously and will address this immediately to ensure clear communication in future installations. We're committed to improving our service based on your feedback. We're pleased you found everyone friendly and are considering us for future door projects. Your willingness to recommend us is greatly appreciated. We'll work hard to exceed your expectations in any future interactions.
Joseph K.
Response
Window World OV Joseph K., thank you for your glowing review of Window World of PennOhio! We're thrilled that every aspect of your experience, from Anthony Lombardi's professionalism to the installation crew's precision, met your high standards. It's wonderful to hear that the entire process, including communication, workmanship, and cleanliness, was executed professionally. We truly appreciate your willingness to recommend us and serve as a reference. Should you consider any future projects, Window World OV would be honored to assist you again. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you.
Dale T.
Frank C.
Vicki B.
Joe C.
Don B.
Bob D.
Jennifer B.
Mark R.
Alan M.
Response
Window World OV Alan M., thank you for choosing Window World of PennOhio and for your detailed feedback. We're thrilled that you're impressed with our product quality and installation. Your praise for our installation crew's professionalism and workmanship is greatly appreciated. We apologize for the oversight regarding the window sills you requested. We take full responsibility for this miscommunication and would like to address this issue. Regarding the referral program, we'll look into ensuring your referrer receives their reward. Despite these concerns, we're glad you're satisfied with the overall quality and price. We value your input and will use it to improve our sales process. Thank you for your willingness to recommend us.
Dave K.
Review in Weirton, WV
Window World OV did everything to my satisfaction and did it well.
Response
Window World OV Thank you for your glowing review of Window World of PennOhio! We're thrilled that our team met your expectations in all areas and that you found everyone you dealt with to be wonderful. Your satisfaction with our communication, sales process, and installation is exactly what we strive for at Window World OV. We're especially grateful for your willingness to recommend us and serve as a reference. Your trust in our services means the world to us, and we look forward to continuing to exceed your expectations in the future. Thank you for choosing Window World of PennOhio for your home improvement needs!
David B.
Rick L.
Review in Allison Park, PA
Salesman gave great demo of how windows would work. No pressure. I liked that.
Response
Window World OV Thank you for your glowing review of Window World of PennOhio! We're thrilled that you had such a positive experience, from the initial demo to the final installation. It's wonderful to hear that Dale provided a pressure-free, informative presentation, and that our installation team, Bill and Josh, exceeded your expectations. We take pride in our professional, knowledgeable staff and their commitment to customer satisfaction. Your feedback about our flexible scheduling, clear communication, and quality workmanship is greatly appreciated. We're honored to have earned your recommendation and look forward to serving you again in the future. Thank you for choosing Window World OV for your home improvement needs!
Review in New Kensington, PA
They were patient with me. The service was fast and excellent, and the workers were nice.
Response
Window World OV Thank you for your wonderful review of Window World of PennOhio! We're delighted that our team was patient, fast, and excellent in providing service. It's great to hear that you found our windows beautiful and appreciated our help with recycling aluminum. We apologize that the installation crew's English was limited, but we're glad this didn't detract from your overall positive experience. We're thrilled you're considering us for future projects like doors or gutters. Window World OV is committed to maintaining the high standards you experienced. Thank you for your willingness to recommend us – it means a lot!
Debra B.
Review in Pittsburgh, PA
Good price point, good communication
Response
Window World OV Thank you for your fantastic feedback about Window World of PennOhio! We're thrilled that you found our pricing competitive and our communication excellent. It's wonderful to hear that we were able to accommodate your timeline and that our installation crew was friendly, efficient, and professional. Your satisfaction with every aspect of our service, from the sales process to the final walk-through, is exactly what we strive for at Window World OV. We truly appreciate your willingness to recommend us and are grateful for your business. Thank you for choosing Window World of PennOhio for your home improvement needs!
James F.
Response
Window World OV James F., thank you for your glowing review of Window World of PennOhio and Window World OV! We're thrilled that you had such a positive experience, from the initial appointment setting to the final walk-through. It's wonderful to hear that you appreciated the quality of our work, the courtesy of our installers, and our communication throughout the process. Your willingness to recommend us and serve as a reference is the highest compliment we could receive. We're grateful for your trust and look forward to serving you again in the future.
Darlene C.
Michael Z.
GuildQuality
Feedback report
