Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
They cleaned up well after themselves; there was no mess. I appreciated that.
Response
Window World OVThank you for your glowing review of Window World of PennOhio! We're thrilled that our installation crew exceeded your expectations, especially with their cleanliness and professionalism. It's wonderful to hear that Chance Kildow and our entire team provided excellent service throughout your project. We appreciate your recommendation and are glad you were impressed with our work. Your feedback about the bathroom project next winter is noted. We'd be honored to assist you with any future home improvements. Thank you for choosing Window World OV for your home renovation needs!
Window World OVKurt T., thank you for your glowing review of Window World of PennOhio! We're thrilled that you're satisfied with your 12 windows and 5 doors, finding them superior to your previous Sears installations. It's wonderful to hear that Anthony Lombardi and our installation crew provided exceptional service throughout your project. We appreciate your willingness to serve as a reference and are grateful for your recognition of our entire team. While we're sad to hear you've finished remodeling, we're honored to have been part of your home improvement journey. Thank you for choosing Window World OV and for your continued trust in our products and services!
Window World OVMichael S., thank you for your glowing review of Window World of PennOhio! We're thrilled that every step of your experience exceeded expectations. It's wonderful to hear that Anthony Lombardi and our installation crew provided exceptional service. We appreciate your patience regarding the windowpane issue and are glad our Weirton team is addressing it promptly. Your willingness to recommend us and serve as a reference is truly appreciated. We look forward to potentially assisting you with more windows in Spring 2026. At Window World OV, we strive to maintain this level of satisfaction with every customer. Thank you for choosing us for your home improvement needs!
I would recommend them to a friend because of the price and the quality of the windows cannot be beat.
Response
Window World OVJim B., thank you for your glowing review of Window World of PennOhio! We're thrilled that our competitive pricing and high-quality windows exceeded your expectations. It's wonderful to hear that Jason, Jim, and Monte provided exceptional service throughout your experience. We appreciate your willingness to recommend us and serve as a reference. Your feedback on our efficient, same-day installation is invaluable. While we look forward to assisting with your garage doors in the future, please don't hesitate to reach out if you need anything before then. Thank you for choosing Window World OV for your home improvement needs!
Window World OVBrenda B., thank you for choosing Window World of PennOhio and Window World OV. We're glad you found our pricing and warranty appealing. We appreciate your feedback on our sales team's knowledge and professionalism. However, we're concerned about the communication issues you experienced with our gutter installation crew. We take your comments about the crew's English proficiency very seriously and will address this immediately to ensure clear communication in future installations. We're committed to improving our service based on your feedback. We're pleased you found everyone friendly and are considering us for future door projects. Your willingness to recommend us is greatly appreciated. We'll work hard to exceed your expectations in any future interactions.
Window World OVJoseph K., thank you for your glowing review of Window World of PennOhio! We're thrilled that every aspect of your experience, from Anthony Lombardi's professionalism to the installation crew's precision, met your high standards. It's wonderful to hear that the entire process, including communication, workmanship, and cleanliness, was executed professionally. We truly appreciate your willingness to recommend us and serve as a reference. Should you consider any future projects, Window World OV would be honored to assist you again. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you.
Window World OVAlan M., thank you for choosing Window World of PennOhio and for your detailed feedback. We're thrilled that you're impressed with our product quality and installation. Your praise for our installation crew's professionalism and workmanship is greatly appreciated. We apologize for the oversight regarding the window sills you requested. We take full responsibility for this miscommunication and would like to address this issue. Regarding the referral program, we'll look into ensuring your referrer receives their reward. Despite these concerns, we're glad you're satisfied with the overall quality and price. We value your input and will use it to improve our sales process. Thank you for your willingness to recommend us.
The feedback presented on this page was collected by GuildQuality from Verified customers of Window World OV using our impartial third party survey process.To learn more about GuildQuality and our survey process visit www.guildquality.com
Window World OV
730 Harmon Creek Road, Weirton, WV www.windowworldov.com(888) 415-4830
GuildQuality surveys
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Public reviews
When a survey contains the "Review" question, that respondent's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the respondent and verified by GuildQuality.
Contact
Have any questions? Feel free to contact us. We will be happy to hear from you!
Each item listed under "Satisfaction" represents a specific question asked by GuildQuality to respondents of Window World OV surveys as part of our process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A respondent is considered satisfied about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.