I think that the customer service during installation was great.
They did great work.
LOVE the windows. Was worth the wait
The workers were very professional. The windows were the original ones, they did a great job, and it is no longer cold in the kitchen.
Everyone was very professional but also courteous and friendly. The job was will done and done on time. Everything was left clean and neat.
Quality work at a decent price.
The process was fairly simple and I’m satisfied with my windows. I had a few problems after initial install but Window World came back promptly to fix them.
Installers were nice and quick, but the quality of the windows is underwhelming
No way I would recommend Window World to anyone.
Very pleased to find they are such a professional and reputable company.
As far as I'm concerned - they came in, did what they had to do, did a good job, and cleaned their stuff up. It was good. I like them.
Window world did what they said they would do, I’m very pleased now
wonderful !to deal with from beginning to end..Love my new windows!
I would recommend Window World to a friend that needed windows or doors.
We loved Window World! They were great!
They promptly returned my calls they came on the exact day they said they will came. very professional and did a wonderful job for me
Great products, friendly service at a good price.
First of all, I am NOT John anyone!!!!!!!!! I am Lee Schell. And I am not likely to recommend window world until punch list is taken care of.
Workmanship sloppy in big hurry to get done
Very good quality.
We are very satisfied with the work that they've done! We always request Steve to install our windows he does a great job!
On the fence about this one...can you ensure your staff will effectively communicate the process to future clients???
Efficent installation and window looks great.
They did a really good job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World OV as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys