I have already recommended multiple people.
We are extremely happy with everything.
The crew that came and installed the windows were exceptional and very friendly and courteous.
They did an excellent job.
I was very pleased with everything they did, and the windows are great quality.
I think the entire experience was great. From sales to installation everyone was very professional and great to work with. They were courteous, polite, and completed the work in a timely manner. There were no delays whatsoever and I am very happy with my new windows.
The gentlemen that did the installation was fantastic and I have gotten a lot of complements.
I have used them four times and all times they have been top notch.
They did a outstanding job with a painless process.
They were very professional and on time. They were courteous and I was pleased with the job
The process of upgrading/investing into your home is nerve wracking, stressful, and at times, expensive. Window World really took the stress out of it for us. With an in home consultation, follow up calls, the installation, the overall experience was great! I did not need all of my windows replaced, but when it comes time for the other ones, I know who will be my first call.
The whole process was smooth and went great. We really loved them!
The installation crew was great and did an excellent job!
Could not have been a more smooth and professional job from start to finish.
All I can really say is it was good service.
I’m very happy with the windows but not at all happy with the customer service or lack thereof. I was promised that my windows would be installed by the end of January or the beginning of February. The end of January came and went and I didn’t hear anything from anyone. Then in the beginning of February I called to check the status of my windows. They had no appointment set up for me so I had to make an appointment to get my windows installed and by that point everything was booked until the end of February. Had I not called who knows if my windows would have ever been installed. They were very quick to run my credit card back in October to put the deposit down not so quick to communicate with me at all the four months that followed.
I have never been impressed with any contractor, like I have Window World.
I was very pleased with the product and service using Window World to replace my windows. The price was good, the estimate and front end discussion informative, and the installation was scheduled at my convenience and was done ahead of schedule and in a very professional manner. There were two minor defects with the original material shipped that was handled promptly and professionally. I would highly recommend Window World of Steubenville for window replacements.
I recommend Window World, so professional in all they do.
The job was satisfactory, and the windows are good quality.
They were excellent.
I never dealt with a company that was so professional. They were very helpful and they were always clean when they were working. They knew what they were doing. I was very impressed and I would recommend them to anyone.
Recently had 7 windows and a sliding patio door installed. The gentleman who installed my windows and door was very professional and kept me informed of the installation process. He kept the entire work area clean and cleaned the windows when he was done. If anyone is looking to invest in windows and doors I strongly recommend Window World
great job and I'm very satisfied with my windows will tell my family and friends what a great job they installing the windows!
I get a lot of comments about the door. I really like it, it is quality. It was worth the wait!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Steubenville as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys