About this company
Window World OV
Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 1075
Doors 1
GuildQuality surveys
Badges
Guildmaster Award Winner
20 Consecutive Great Reviews
20 Consecutive Great Reviews
50 Consecutive Great Reviews
20 Consecutive Great Reviews
20 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
Satisfaction
Of 2972 surveys sent, 1469 were responded to
Communication: Appt Setting
The Window World OV staff was courteous and professional when setting my initial sales appointment.
99%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
99%
Sales Knowledge
The Window World OV salesperson was knowledgeable and helpful regarding my project.
98%
Recommend Install Crew
I would recommend the installation crew to a friend.
98%
Communication: Installation Scheduling
The Window World OV staff was courteous and professional when scheduling my installation.
98%
Clean & Safe
The job site is kept clean and safe.
98%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
97%
Likely To Recommend
I am likely to recommend Window World OV to a friend.
96%
Reviews 1372
Of 1469 respondents, 1372 left a review
No rating
Recent reviews
Gary Z.
Response
Window World OV Gary Z., thank you for your glowing review of Window World of PennOhio! We're thrilled that our team met or exceeded your expectations in every aspect. Your satisfaction with our punctuality, efficiency, friendliness, and cleanliness is greatly appreciated. We're especially pleased that you found our communication process, from initial consultation to installation, to be excellent. Your recognition of our salesperson, installation crew, and Lucille is heartwarming. We're looking forward to assisting you with your gutter system after your vacation. Thank you for your willingness to recommend us and for choosing Window World OV for your future projects. Your trust in our services means the world to us!
Review in Steubenville, OH
The whole process was very well done, and the results are great.
Response
Window World OV "Thank you! I'm glad to hear that you were happy with the entire process and the results. It’s great to know everything went smoothly and turned out just as you expected."
Bob C.
Response
Window World OV Thank you so much for your thoughtful and detailed feedback! We’re thrilled to hear that your experience with Window World—from the custom bow windows to our sales and installation teams—was such a positive one.
We're especially proud of the work Ben and Shane did on your installation. It’s clear they left a strong impression, and we will be sure to recognize them for their outstanding professionalism and craftsmanship. Your kind words about our sales team, scheduling staff, and overall communication mean a great deal to us.
We’re honored by your recommendation and look forward to the opportunity to help with your garage doors in the future. Please don’t hesitate to reach out when the time comes—we’d love to work with you again.
Thanks once again for choosing Window World and for taking the time to share your experience
George O.
Carla W.
Response
Window World OV Carla W., thank you for your glowing review of Window World of PennOhio! We're thrilled that our team exceeded your expectations with their professionalism and attention to detail. It's wonderful to hear that Ben Westfall and Shane provided exceptional service, both inside and out. Their teamwork and expertise truly reflect our commitment to excellence. We're glad Ben's tutorial was helpful, and we appreciate your willingness to recommend us. We're excited about the opportunity to work on your garage doors and look forward to continuing to serve you with the same level of quality and care. Thank you for choosing Window World OV for your home improvement needs!
Felix D.
Response
Window World OV Felix D., thank you for your glowing review of Window World of PennOhio! We're thrilled to hear about your positive experience with Anthony and our team. Your praise for Anthony's friendliness, honesty, and knowledge is greatly appreciated. We're proud of our high-quality products and installation, and it's wonderful to know they've met your expectations. We're honored to have been your choice for 26 windows and 6 doors! While there may not be anything left to install, we hope you'll continue to recommend us to friends and family. Your willingness to be a reference means the world to us. Thank you for being an outstanding customer!
David C.
Justin C.
Stephen L.
Tyleen K.
Duwane T.
Richard B.
Response
Window World OV Richard B., thank you for your glowing review of Window World of PennOhio! We're thrilled that you found our entire process flawless, from communication to installation. Your satisfaction with our professionalism and workmanship means the world to us. We apologize for the oversight with the yard sign and will make sure to get one to you right away. We're grateful for your willingness to refer us and look forward to serving you again in the future. If there's anything else we can do to enhance your experience with Window World OV, please don't hesitate to let us know.
Robert M.
Response
Window World OV Thank you so much for your wonderful feedback! We are thrilled to hear that you are 100% satisfied with our work, and we truly appreciate your trust in us for all of your home improvement needs. We’re especially happy that the door installation met your expectations, and we’ll be sure to pass along your kind words to the team who worked on it — they will be thrilled to hear you were so pleased with their work.
We also appreciate your loyalty and are excited to be your go-to company for future projects. As for your question about a discount, we’d be happy to discuss any referral promotions we have available. Please reach out to us directly, and we’ll provide you with the details.
Thank you again for your feedback and your continued trust in us. We look forward to working with you again when you're ready for your next project!
Denise M.
Response
Window World OV Denise M., thank you for your glowing review of Window World of PennOhio and Window World OV! We're thrilled to hear you're very satisfied with every aspect of your experience, from our sales team's professionalism and knowledge to the installation crew's workmanship and communication. Your high scores across the board are truly appreciated. While you mentioned you might be done with future business, we hope you'll keep us in mind for any future needs. Your willingness to refer us means the world to us. Thank you for choosing Window World and for your wonderful feedback!
John S.
Response
Window World OV John S., thank you for your glowing review of Window World of PennOhio! We're thrilled that Anthony Lombardi, Lucy, and our installation crew provided such exceptional service. Your satisfaction with our professionalism, efficiency, and workmanship means the world to us. We're glad we could contribute to your home's renovation and make the process smooth and pleasant. It's wonderful to hear that you're considering future projects with us. We appreciate your recognition of our team's efforts and look forward to serving you again. Thank you for choosing Window World OV for your home improvement needs!
Review
no
Kathryn F.
Response
Window World OV Thank you so much for taking the time to complete our survey and for sharing your kind words. We are thrilled to hear that you were 100% satisfied with our service, from the communication with Mr. Dugar to the professionalism of our installation crew. Your feedback means the world to us!
It’s fantastic to know that the team met your expectations, and that you’re happy with the quality of the workmanship and the cleanliness of the installation. We truly appreciate your trust in us and your recommendation of our team to others in your neighborhood.
Bob K.
Janet G.
Response
Window World OV Thank you so much for sharing your detailed feedback with us! We're so pleased to hear that you had a positive experience with Window World, and that you’re happy with the sliding door replacement. We truly appreciate your kind words about our team members, especially Lucille, Kelly, and the installation crew. We’ll be sure to pass along your compliments to them! We also want to thank your son, Ron Smith, for referring you to us—rest assured, we’ll make sure he receives credit for your purchase through our referral program.
David H.
Response
Window World OV Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that you’re happy with the quality of your new windows and the smooth, stress-free experience throughout the process. It’s wonderful to know that both our sales team and installation crew, met your expectations.
Sharon B.
Chris S.
Response
Window World OV Thank you so much for sharing your feedback! We’re thrilled to hear that the installation went smoothly and that you’re happy with the quality of the windows. It's also great to hear that our team was punctual and did a good job.
We really appreciate your recommendation and your trust in us. Your feedback helps us continue to improve, and we’ll make sure to pass along your recognition to the installer. If you ever need anything in the future, don’t hesitate to reach out.
Thanks again for choosing Window World, and we hope you enjoy your new windows for many years to come!
Best regards,Lucille
Tina M.
Heather C.
Joseph D.
GuildQuality
Feedback report
