We searched various window replacement companies to replace a 30+ years old garden window that was leaking. Window Nation was the only company that was able to do this for us. Our existing Milgard window was replaced with a new Milgard window that is beautiful. I'm confident that this new window will be trouble free for years.
They were professional, courteous, and timely.
The windows supposedly came from the manufacturer with rough edges and caulking all over them. Poor quality windows for what we have paid. The installer never took pre-photos of the caulking and by the time we saw them it was too late and dark outside. Screens all had to be replaced. Not happy with the windows.
The installation was good, but the product was not at all. There were a lot of defective pieces, and I know it's subcontracted for the installation, which was good. The subcontractor guys installed everything properly. There could have been like a few better ways to do some installation, but they did talk through it and then took our point of view in installing the stuff, but we are not happy with the product. The screens were missing, and the sizes were not good. I can see the openings in a lot of the screens, and the window itself. The patio door itself had a lot of marks on the glass itself. That needs to be replaced, so service wise was good, but product wise I'm not happy with the company. Even when I tried to contact the people, I have to go through like some customer service in another country which I find hard to even talk to, but even then, I managed, but it was hard to reach to the correct person. It takes a lot of hops of a call to reach the correct person at the right time. With the finance thing, I read a lot of negative reviews, so for now I'm just waiting on my first, payment. Let's see how it goes, and then I will give my feedback on the financial service also.
Very professional well made door
Job well done
The price was right, the sales person was informative, and the installation was impeccable.
They did what they said they would do, and for the price they said they’d do it for. I could not ask for anything more.
Your customer service is excellent. The installers were good. So far the only thing I’m not impressed with is that the slider takes both hands to close and lock. It’s just a bit cumbersome.
Fast clean though
I liked the price and the professionalism of the technicians.
Service call was scheduled for 1-3 pm. Technician arrived about 4 pm with no call saying they would be late.
The quality of the product was top notch as well as the installation the only down side was the cost.
When workers were here I asked if we could help in the clean up. Too many questions remained unanswered when workers left. Workers should also have caught problems with windows during installation.
Our crew was amazing. Great work and attention to detail
There were a few things that were a little misleading. They stated they used internal contractors hired by their company, but they do hire third parties and not internal ones, which was part of it, and the sales process was a little misleading. The other part is the quality of the installation was lacking. I scheduled a quality inspection, but I had to cancel, and it has to be rescheduled.
very professional, and great product
I guess the days are gone when you hire a company to do a job and they walk away with the money and a job not finished
Service was professional, timely, and quality. The crew from beginning of process to the end were all knowledgeable and kind.
Great service. Danni was outstanding and very helpful with answers my questions. I will for sure to make another appointment for me when I need to replace my other windows.
Tinted windows.. no tint. Slider side open, changed by sales to other.. not good. Windows look good until you open them.. poor quality.. not even close to what we ordered.. failure on several levels.
A lot of options that are less expensive.
The project is now completed and nobody is contacting me. There are two unresolved issues.
Windows seem great so far, quick installation.
Gimmicky business model - would MUCH prefer transparency in regards to the cost instead of 'deals' and 'discounts'.
The windows installed on my home at 10002 now 20th Ave vanc.wa. are beautiful by windows world. The installers were very professional and on time extent job. Would recommend them and the co. To anyone. Pricing and materials very nice. They look great. Next time when we need more windows done will use windows world sales person was also very good. Very informed. Made us very comfortable. To make the purchase. Will contact them when needed. I appreciate the work. The 2 installers were great. Well done. I'm a disabled combat veteran. They made me very comfortable. Well worth it.Thank you God bless you all. Rick postell and debra.