It was good.

four of the windows were the wrong size and one had the wrong trim color

The price initially quoted was very high and I don’t appreciate the price games being played with me. Price only good while salesman is there. You should always be able to get three quotes before making a decision on something expensive like windows etc.

Poor communication glass not clear

The project is not done yet, I left 2 messages to schedule completion, but no one is returning my calls. .

When contractors completed install of windows on Friday, Monday I get e-mails demanding release of financing even though they had not been inspected. I contacted them on both e-mails saying not to release but they did anyway. I never did find job completion is when install is done and I felt job isn't complete until inspected.

Experienced installers and they were personable.

After inspection today seal on one of the windows in front window was a concerns back kitchen window on outside has a dent

The entire team was great to work with!

Everything went exceptionally smooth from the initial consult/quote to the installation and inspection. I would refer Window Nation and use them again.

Missing a window wasn’t told until mid install. Lots of hands in the pot

Well I liked what the salesman showed me when he came to the house. And the price was right, I right as it could be in these times. So I guess we'll see how efficient they are this winter once it gets down below 20°.

I feel the windows are good quality and have made a large impact on reducing noise and drafts.

Savannah was a great sales representative. She took her time with us and explained things well. The installers were very polite and professional.

Very thorough sales rep. Good communication throughout process.

I love my windows! They are great.

I would recommend. They are personable and knowledgeable..Everything went exceptionally well. I will have them on my next project.

My window opens crooked and it cannot be fixed is what I’ve been told.

Price was well above our budget, so we had to reduce the size of the order.

100 $ restaurant gift card is nonexistent as you have to give your credit card—-scam!
Installers were sloppy -caulking on the deck and windows dirty. They also broke my wife’s porcelain mushroom planter and didn’t tell us and hid it.
To screens were missing, sliding door kick lock stopped working after 3 days

The only reason I didn't give 5 stars is because we never received a reminder near the time of instillation. At this point, we are inundated with confirmation or reminders of tasks to be completed ever day by our phones. I have become so accustomed to those prompts that the lack of acknowledgement, in this case, caused me to question whether I had the date and time correct.

Overall, I would prefer less communication from the services I subscribe to, but this went a little too far. I would suggest sending out a text OR email to confirm the date of instillation the morning of, or day before.

Great sales person, listened to our needs.
Great product, seems like it will be durable.
Great installation, installer went out of his way to do the job well.
Only mistake was a custom sliding door that was ordered too tall. The measuring tech should have known how end trusses work and that there was a limit on how tall it could be. I'm not happy that I still don't know (a week after my installation day) when we are going to get the right door installed. Scheduling hasn't been very accurate, right from the start

Not the best nor the worst. Some are good, some are not so good. Ok quality of windows and installation. Your salesman boasted more than reality. However, he is way more honest than other companies.

When I called them, a lady came out and showed me the products. Shortly after she came out, they scheduled someone to come out to measure the windows who was nice and courteous. They reached out several times with updates while waiting for my windows to be built. Three wonderful men came to install my new windows and even fixed my bracket for me, and they cleaned up very well. All in all, they did a wonderful job and were here when they said they would be. I love my new windows.

Overall satisfied with the product and process. Install could have been better due to trim
Issue.