Poor quality work

The Window Nation salesperson was nice!

Some of the paperwork had to be redone or wasn’t passed along in a timely manner. They forgot one window and the first installers made small gouges in woodwork, left (flammable) cleaning product and only at the very end posted a ‘lead warning’ but never discussed it with us at all.

The way the installers kept asking if everything looked good while installing, and answering any questions we had.

I ended up calling the city myself to get an appointment for the inspection. So I still have no idea if it was done right or correctly and this is 3 weeks out.

you were fine - i was just being honest and it's not really something that comes up in a conversation.

Windows are great. Patio door - there were several pieces too short. The manager came the next day with some, but they did not fit. Was told would hear back either way if had pieces in warehouse or ordering. Have not heard back.

Window Nation - Minneapolis, MN did an excellent job. I have no quirks at all. I was happy to rate them at check out. It was very pleasant, even though it was not cheap. I had to write two checks to them, one at the beginning, and one at the end. Both of those checks were very satisfying to write!

The windows look good and the installers did a very good install.

I loved everything from my first visit with the representive to the job completion, I have already showed the windows to friends, family and nrighbors, I highly recommend!

I requested white trim and the person who measured wrote down natural trim. Also my installer was not informed it was a full casing install.

The windows may be ok, but Window Nation's communication and follow-up were terrible. 69 calls! I always got their message stating to hold on. Then it would come on and say press 1 to receive a call back. I would do that and never get a call back. It said press 2 to leave a voicemail. I would leave a voicemail for them to call me back, and they never did. No one calls back. I made 69 calls and 3 calls to the national office before I got a callback for someone to help.

Long story but I will leave review on website. Also after first big storm, had water in windowsills. Had to put a towel in the outside sill for 2nd storm and it was soaked.

I didn’t realize these windows were tinted, that was a big plus in our book

Communication was terrible.

I've already recommended them to one of my neighbors so far.

My front slider doesn't lock my old windows work better there's either screws missing on top there's holes there outside flashing is short on top ready to call another company for my other windows keep getting told someone will come out and nothing still can't get a inspection done and the loan is on hold

Language barrier with installers that did not speak English. Not all windows were installed the same depth. The ones that needed framing. The rest with trim left on are ok.

Not likely,

It was a good service.

If you truly want the full story, let me know.

Lifetime warranty. I like the interest free for 18 months with Greensky.

Every part of the process was great

Pretty much everything

I am likely to recommend Window Nation. I thought they were very professional. Likewise, I used to do this kind of work as a physical planter, so I'm used to seeing people that are good and know what they're doing versus those that aren't so good at what they're doing; I know the difference.