It took so long for just one window to be taken care of. The manager even threatened me with lawyer cus I was asking for my refund since it was taking forever to come and do just one window, which meant that had I elected to the entire 16 windows it’d have taken like two years. No commutations whatsoever as to why it was taking so long and when I call I got thrown around multiple times with no absolute resolution from no one, even the guy who came out here to sell is on Window Nation never ever took calls again from us though he left us with a biz card. I WILL NEVER RECOMMEND W/NATION AGAIN TO ANYONE EVEN MY ENEMIES.
To start no one on crew spoke english. Ok job appeared to be done well, communication and responses from emails or phones we almost non existent. 2 of 3 unfinished items is still unfinished
There was a miscommunication between the sales and the build team, they almost left without wrapping the garage even though jt was in the contract, but for some reason the build team doesn’t see the contract, they have a seperate sheet that’s basically just notes of what to do which wasn’t accurate and I told the lead that. So they didn’t finish until it was dark, when we did the walk around it was too dark for me to see all the debris they left. I contacted the sales person the next day and she put me in contact with someone else that was supposed to help. I asked them to do a magnet sweep of the yard since there was so much debris and there was nails, they were slow to respond and then kept telling me they were working on it, and then they said they needed to order the magnet sweeper because they didn’t have one (which I thought was weird because roofing companies use them for cleanup). It’s been over 2 months since my project was finished, I’ve received no more communication on the cleanup and no one came to finish cleaning up or follow up. I had reached out more than 4 times. Now there is snow on the ground so it would be impossible to do. I was very disappointed as the sales person really sold me on the high level of sutomer service which I told her I was lacking with previous other contractors.
Great in every aspect
Everyone was knowledgeable friendly and courteous
Sales Rep misrepresented a number of factors on installation and products. The windows final measurements were not accurate, causing multiple visits.
Yes, I would recommend. Great product!
The process of choosing windows went pretty well and then install a long time and efficient
The 866-217-9582 is a joke. They don't know much and they just say somebody will call you back sometimes they did most times they didn't.
I would recommend to someone who was interested in a more budget friendly option.
Failed inspection, glad I only replaced one window.
See below.
It was smooth and fast.
I'm very pleased with my new door. The entire process went smoothly. Friendly and knowledgeable salesman and installer. The door seems to be high quality and works great. I would use Window Nation again.
The sales person was spot on with what I expected. I told him my expectations and he did his best to satisfy my needs.
Screen came broken, trim on two windows are uneven.
The salesperson promised a different product than the one that was delivered.
From the salesperson coming and explaining your windows, too the installers everything went as promised!
Price is great, quality is great
From the initial appointment to the finish install, all were informative and pomrofessional.
Yes
The door leaks cold air. After installation, there were a lot of nails left. My dog caught one.
The crew that installed the windows were very good and quick
They did a great job with windows
Style of the window. They were very efficient and informative also very pleasant. When I need more windows and can afford them I will be a returning customer. 😊