Very professional. Installers were wonderful.Saleslady very good at her job. Very happy. Oh and the guy that measured the windows was great.

Responsiveness to concerns and product quality.

Our windows have been installed, but the screen on our patio door was installed incorrectly. We contacted our salesperson, who did respond, but now we have been waiting someone to follow-up.

CS improvement is needed. You should assign someone to follow your customer from beginning to end, the same person. Prior to installation, I had an issue with email getting to me. I rec'd many calls and emails (that I didn't get) trying to get me to sign off on my financing and trying to ensure I signed all of Window Nation's documents but then once installation had been done and I have a few issues, crickets!

I thought the door was little more expensive than I figured. I should've checked what the difference between other companies. I still like the door and hope it will perform in longevity of time. But I'd still recommend Window Nation.

Unfortunately, my experience with Window Nation has been less than ideal. I don't appreciate sales processes where the price keeps changing and the more you say "no thanks" then the lower the price goes. Always leaves you feeling like you are getting ripped off. Then, with the installation, there were so many issues I had to identify and point out to the installers to correct (which they did nicely, but still not my job). Then, there were issues with a few of the windows (ripped screen, quality issues with the black sealant or whatever between the panes) that I was told I had to contact Window Nation directly to address (vs. being able to have the installers report back the issues) which I reported on November 17th and still haven't heard from the schedulers to check out. And the more I live with the windows, the more flaws I see that just make them seem so cheap. I should have just used Window World for the quality and service I actually have received thus far.

The professional way everything went.

They have excellent windows and installers. Everything was very good.

Precise description of estimates, graphics so you can see how the finish would look like. Teams worked together and came back out to measure before making my doors to make sure measurements were good and installers were great!

Very too work with

I appreciate the facts being provided and that it was not a pushy sales situation. I won't work with people like that.

They are the best place to go to have your windows put in. They did a wonderful job!

Professional and courteous

Installation could not be completed due to missing parts and a broken balance in a window. 2 windows have misaligned locks and cannot relock after the first time opening them. Project was charged to finance partner prior to completion.

I've submitted this all in another forum and heard back from WindowNation. Issues expected to be fixed within the next week or two, but this rating still accurately reflects our initial impression.

I have already put another review out there.

The knowledge my sales person knew about the product.

I would definitely recommend Window nation to friends. Professional from the sales to the installation process.

I am happy with the windows so far. They look very nice and are easy to use.
The tear out of our old windows during installation was a little rough on our interior trim and will require some repair and refinishing. The entire installation process took 7 days from start to finish.

Our sales rep Annie said the new window would be installed correctly during her pitch. It is installed exactly how the old window was installed. Which we all agreed was backwards where the sill was outside and rotted and there was no sill on the inside where it should be. Im still working on a resolution over a week later.

Friendly employees and they do good job installing the windows. Coming up, you will be installing a door at our walkout basement. Since this is your first door being installed at our house, it will be interesting to see how good a job you'll do.

I had some jewelry come up missing. Apparently some of their workers are not trustworthy.

Some parts were missing during installation

Already have given your info

Job seemed to be done without any complications, I was concerned about them
Fitting properly but I have since cleaned them and it was so easy and the ease of opening and shutting the windows is awesome. Thank you

Windows seem to be solid. Window Nation was great with communication, sales rep- Dylan Davis and installation.

EVERYTHING

Here when they said they would be here. Hard working,and the windows are nicer than i anticipated.

I was impressed with the handling of the changing of my windows.

The installer messed up my plants. I asked if I needed to move anything. He did not say anything. I am pissed off about my plants. I love my plants. There were two guys, and one kept coming back and forth to work on the project. I do not understand that. I am very dissatisfied with the professionalism of the employees. One of the guys stayed the whole time. He was the only one who was doing what he was supposed to do. I did not understand how only one person could do it.

My experience is not completed yet, I am waiting for follow up. Too soon to determine

You left out a very important part of the install. New windows would eat up a good portion of the inside windowsill, the blinds we had paid so much to have installed now don’t fit and stick out at least an inch- 2inch, had I known this I would not have done it. Or I would have insured the windows stay the same dimensions inside.

The installers were careless with my things

High quality window and professional installation.

I might recommend to a friend. But almost $6000 for 4 windows seems like a lot of money. I know there are many people and steps involved in getting new windows. So I would recommend but encourage a friend to shop around.

The sash pulls come off when used to open windows. The black finish scratches easily.

They were very efficient and I am satisfied with the work they did.

Everything appeared to go very smoothly, and they made a few adjustments and worked it out fine.

Everything was done very well and the pricing was more than fair.

The installers were fantastic with taking care to protect everything around also taking the extra effort to be sure everything was perfectly level and complete!! Very nice work. The final measurement was great as well. I know this is a very important part of the entire process and he did a great job!! The sales portion of the process I did not enjoy at all. I always want to see all of my options before I decide on how I want to spend thousands of dollars!!! Otherwise, I will recommend Window Nation!!

The windows have reduced noise from street waiting to see how they effect utility bills.

All steps during this process went very well. The installers were great!

Install team was great!

Window Nation is very responsive, but the windows are good quality, not great.

Honestly I have 3 issues. My a/c window unit in my bedroom would not fit into new windows. There was an understanding error with 2 of my windows. I was under the assumption they would open towards the outside. And my side door started squeaking real bad. I am waiting to hear back about the door.

Window Nation was very professional. The staff was friendly, and the installation team was amazing.

We have an issue with dinning room windows and can’t get anyone to call us back. My sale person is no longer with the company

Very nice windows and the installation people were great !

This company was super quick and efficient with our windows, extremely clean to the point of you wouldn’t know they were ever there!

Everything about the whole process was awesome. From talking to Damian, the salesman, to the installation team, everyone was great. They were professional and made it easy. They answered every question I had. I rate them a 10 out of 10!

The product quality wasn't really good at all, and the finished quality was not good.