Very good workers great windows.i gave requested a paper receipt several times MMB es but have not seen one. I do not have a printer to poo rint off my phone

Up front, communication was not dependable between Supplier/manufacturing and installation scheduling. The schedule to install was delayed twice, before waiting for the windows to reach the schedulers hands. Third time was a charm and the windows were installed the next day.
Installation is not acceptable. 27 pictures of missed, poor and inconsistent craftsmanship.

They were fast and efficient.

These windows made a difference to our home in many ways

From Damian, the salesman, to Chris the scheduler, the measurement fella all the way to the team of 3 that installed our windows were professional, friendly and knowledgeable.

The customer service I received and the quality of the product

The team was very, very professional and courteous.

Once our initial meeting with our sales representative had concluded; we were sold on Window Nation.

Installer was rude and argumentative

yes

No follow up from the sales guy. He made the sale and never heard from him again. The installers left a mess. The stepped on my freshly planted flowers and killed them and left slivers of wood and trash on the ground. I found cigarette butts among the debris. It appears they kicked a hole in my front bushes. I expected construction dust but did not expect to spend hours cleaning up outside. There was a part missing from both dome windows. The installer told me someone would be out the next day with the missing parts. It has been a week. I received an email saying it will be 2-3 weeks. Installation should not occur until all the parts are available

Price seemed high for three windows.

He was a gentleman, professional, clean, and kept everything nice.

Good products and installers did a great job.

Very aggressive sales people. After contract signed and several weeks have gone by, receive a call that they don’t have the finish for the trim we wanted in the particular model we choose. Then another week or so goes by and they don’t have the SIZE of the window we want in a bathroom. Aren’t these windows made to order?? Installers were great but they left screws in the driveway. Thankful I found them before any tires did.

Be clear on the time and mess this will entail. A better schedule in a follow up inspection.

I am fully satisfied with all aspects of the project and the windows and I would highly recommend this company

Very pleased with everything— sales rep, installer and great windows!

Window Nation - Kansas City, MO did an excellent job. The staff and installers are polite and they leave no mess behind when finished. My window fit perfectly and look really good.

Professional sales team and very professional installers

Installation quality was extremely poor. Two attempts to install properly, the initial installation and the rework, were both unacceptable. The windows were not blocked properly to support trim installation, resulting in crooked trim lines, overhangs, and bowing. The attitudes of the installers were confrontational, unprofessional, and condescending. They simply refused to make the effort to do the work properly, even saying so out loud. They pointed out why they were doing a bad job, but refused to take the necessary steps to correct it so they could do it right. They bad mouthed their associates at all levels and roles. Now we, as home owners, have to either have to hire true professionals to re-do the work or we have to do it ourselves. And yes, even we can do a better job. If we were able to, we would rip out all these windows and have a window company that takes pride in their work and has the skillsets necessary to to do a quality job.

Reps were AMAZING! Workers were super friendly and helpful!

I highly recommend window nation! Their product exceeded my expectations!!! From
start to finish I was treated with the upmost professionalism!!! Thank you to all that helped me improve my home!!!

made it very easy and learned a lot

The large window does not open easily