Very aggressive sales people. After contract signed and several weeks have gone by, receive a call that they don’t have the finish for the trim we wanted in the particular model we choose. Then another week or so goes by and they don’t have the SIZE of the window we want in a bathroom. Aren’t these windows made to order?? Installers were great but they left screws in the driveway. Thankful I found them before any tires did.
Be clear on the time and mess this will entail. A better schedule in a follow up inspection.
I am fully satisfied with all aspects of the project and the windows and I would highly recommend this company
Very pleased with everything— sales rep, installer and great windows!
Window Nation - Kansas City, MO did an excellent job. The staff and installers are polite and they leave no mess behind when finished. My window fit perfectly and look really good.
Professional sales team and very professional installers
Installation quality was extremely poor. Two attempts to install properly, the initial installation and the rework, were both unacceptable. The windows were not blocked properly to support trim installation, resulting in crooked trim lines, overhangs, and bowing. The attitudes of the installers were confrontational, unprofessional, and condescending. They simply refused to make the effort to do the work properly, even saying so out loud. They pointed out why they were doing a bad job, but refused to take the necessary steps to correct it so they could do it right. They bad mouthed their associates at all levels and roles. Now we, as home owners, have to either have to hire true professionals to re-do the work or we have to do it ourselves. And yes, even we can do a better job. If we were able to, we would rip out all these windows and have a window company that takes pride in their work and has the skillsets necessary to to do a quality job.
Reps were AMAZING! Workers were super friendly and helpful!
I highly recommend window nation! Their product exceeded my expectations!!! From
start to finish I was treated with the upmost professionalism!!! Thank you to all that helped me improve my home!!!
made it very easy and learned a lot
The large window does not open easily
Window install and service we have received since install have been great. The sales aspect was not acceptable for us. We were told we got ZERO PAYMENT Zero interest financing for the portion of our purchase that we financed, however, we received a statement with a monthly amount due shortly after install. After many attempts, I was finally able to speak with the "sales manager" and he informed us that the financing that was run for us was NOT ZERO PAYMENT and the only way to correct was to run our credit again. This is not acceptable! He then said he would get us a payback for the mistake but I have not heard
The windows look beautiful. A nice change from our 1967 windows.
Fast friendly Service
I have a broken shade on a wiy
The salesman
Install was done promptly and the installers were informative and worked efficiently. Product seems to be very well built. Lifetime warranty is great.
Window Nation - Kansas City, MO was wonderful. The young salesman, Dylan, was polite, knowledgeable, and we were impressed with him and the product. The demonstration he provided us with explained everything. What helped sell Window Nation to us, was the presentation he provided and the fact that the windows come with a Lifetime Guarantee.
I was really turned off by the sales presentation and made my decision solely on price. Not sure the door is the quality I was hoping for.
Sales experience was great. Measurement - great. Install-not great.
Felt like the price was good. Love the window. The installers were very professional.
Windows were completed on time and the team worked with our budget to find a solution.
Installation not very professional. Looks like a kid finger painted the caulking.
The installation team was great. They got done with the installation process so efficiently, I was amazed.
Process was smooth. Communication was clear. However, missing parts for our windows and have been waiting for them to come back to correct. When I called for a follow up, the person on the phone was rude and unhelpful.