Quote originally given, changed significantly

They did excellent work.

The install crew was get. Warranty also was good.

I absolutely would not recommend Window Nation to anybody. We are currently four months out from when we signed and the work is still not complete. Sales representatives are very high-pressure telling you that if they walk away, you will never get that price again. The first team of installers came out and lied to us telling us that they could not complete the work. The second team of installers came and did most of the windows, but we had one large three part window that arrived completely smashed, that they wanted to install. We waited on a replacement window and we were told that it had arrived, but when we called to schedule, they told us that it was the wrong window and we now have to wait again. Every time you try to call Window Nation it is a very long wait and the phone call times out before you reach a person. If you leave a message nobody calls you back. You do not have a contact person that you can contact regarding your order throughout the process. The cherry on the top was the loan company called us to start making repayments because Window Nation said that the project was completed. Even though I am still missing a large three part window that is still 4 to 6 weeks out from being completed.

I would recommend Window Nation.

Job not complete. Window left out and now trying to charge me more than the agreed upon price. Went from a 5 star rating to 1 star. I have been hesitant to put a review online in hopes that the issue was resolved, but it doesn't seem like that's going to happen. I would have preferred to rate everything 5 stars.

They were professional and respectful to our home. They were clean.

There was a glitch during the installation causing one window not to operate properly. The installer said the small piece that broke would be replaced, but it took several weeks and several calls to nail down that little piece and have it installed. It appears that it was so small an issue that it was overlooked, and I was disappointed. Eventually, it was taken care of.

Windows are beautiful and installers did a awesome job wrapping them up

Overall the few concerns I had were minor, and the product is very good. I would not have any reservations over recommending Window Nation to family or friends.

They are professional.

Absolutely would recommend . Great experience from beginning to end Really impressed with the install and the process leading up to it

I have had nothing but problems. First the wrong windows were ordered. Secondly sensors for window alarms could not be put back until the replacement windows were installed, leaving my home with only front door and back door alarmed. Thirdly, it took 6 weeks for windows with sash to be replaced only to find out replacement windows did not have the uv rating my original windows had, making me ineligible for the energy rebate. I find customer service is a lot to be desired. After sending e mails, text and phone calls, to customer service, the sales person and the person who ensures that the job is done satisfactorily, they finally got back to me telling me they are working on resolving the latest issue, meaning replacing the windows with the uv factor which is under .20 before January 31, 2026, providing me with the documentation required for the $1,400 so I can reapply for the rebate or Window Nation issue me a check for $1,400 since all of this would not be an issue if the order and change order was submitted correctly.

Steve who came to see me was very informative about your windows and helpful with questions.

There were no surprises. Everything the salesman explained to me was exactly how the installation went. They replaced all the rotted wood as I was told they would do. I would highly recommend them.

Paid 13K for 9 windows. Original estimate was in 24k range, bargained to 14k . I said I only had 12k so salesman called manager on cell. Volume was high so I heard manager say 12k is fine. Salesman says ok, manager says we can meet in middle at 13k. I was uncomfortable calling out an untruth so, I agreed. But the price should be the price and we shouldn't have to HOPE we bargained for best deal. Im mad at myself for not calling him out on what I clearly heard.

All appointments were met right on time. Trish was very friendly. Knowledgeable and great to work with and the installers quick friendly and clean.

Worked efficiently and clean, friendly staff

Took our money and job still not done completely

Install took extended time because 1 installer went home ill after he spent 30 minutes in our bathroom. Wasnt sure if he had a GI problem or was shooting heroin. Other installer was great, apologetic, and eventually finished the job. Window very pleased with. Doors not really pleased. They still have orange tabs at the bottom we cant remove, plastic on the hinges, scratches from something sharp and chipping paint. Bo one has ever called us or stopped by to verify the install was correct and if we were happy. After 25k I expect a little more.

The young was very profesional he knows his job and i also noticed that took great care in what he did

I would. However, I would recommend doing the whole project in one shot. The company did not hold the word they promised.

Very personable great at explaining everything definitely would recommend and way better prices then most

Window Nation came in, did what they said they were going to do, and did it. They did a good job!

Install was good. VERY frustrated about the follow up to the concerns I brought up. Don't feel like they will be resolved