Got right to work
Crew arrived on time, angel was the lead and he knew exactly what to do and was personable and informative. The team finished earlier than I expected and did a great job with cleanup.
They did a great job. They were able to trouble shoot any issues.
Communication was not clear throughout the process. WN kept sending me HOA requests when I had confirmed several times this was a single family residence. Installers arrived two hours ahead of given time, and did not show up with correct coil color. Two screens were broken and will take several weeks to come in. Several windows have movement in the frame, now requiring another visit to review for possible replacement.
I like the windows, but they have not come back out to finish the siding, and it's been almost a month. They put a metal sheet up, but it's not completed, and I would like it finished. Trying to get hold of anybody with the timeframe has been a joke, but if I get a response when they are coming back, I would be happy about that. But, I must say that my installers were great, and they did what they could. They just didn't have the right siding and pieces for it, and I don't know who's that on, but the installers did a great job and they cleaned up great.
Horrible communication and scheduling issues prevent me from recommending without a LOT of caveats.
In May, someone came to measure my windows, then, I was given an installation date later in May. The date came and they installed all my windows except 2 that were the wrong size. Then, I got a call about 6 weeks later that someone coming was coming re-measure the windows. After the re-measure it was two MONTHS until I got my next install date. Guess what?!! These windows didn't fit either. In August, got a call that someone was coming AGAIN (this will be the 3rd time they measured). Finally, in October, they installed windows that fit! May first install, October final install. Six months for get it right. This is ridiculous!! This is their JOB! How do they ever get repeat customers or referrals??! Very poor experience. They should offer some kind of competition for their very poor performance.
You asked: The sliders were not installed properly. Now it has been 9 days , and no one has contacted me to come out to look and fix them!
They were professional, awesome, and got the job done right!
From start to finish, professional AND prompt
When you try to call them for an issue, it is hard to get in touch with anyone.
The whole process
No hassle experience!
Great salesperson, affordable prices, easy installation.
Window Nation went to the town and told them they were installing windows. After the installation, the town said the window doesn't comply with the town's codes. A professional company should know that codes change. We were told that they have to be bigger windows so firefighters can get in.
The sales representative was excellent, and answered all of my questions. Everything was done timely, as he had said. The Installation was clean and smooth.
I like the windows.
And, crew was hard-working that showed respect to property.
Had complete understanding of cost and benefits of taking care of a problem we have had for quite sometime! Now when it is warm outside and I run my AC the house stays cool and the central air conditioner doesn’t go on as often! Heading for winter and we will see how well they contain the heat! So looking forward to no drafts!
The salesman was awesome. He did a great job and was very knowledgeable about everything there is to know about windows. The installers were also wonderful.
Window Nation showed up on time, they did what they promised, and the product was nice.
Because of the craftsmen that the crew displayed. The doors are absolutely perfect and perfectly installed. I loved the attention to the smallest details.
Everything about the process was amazing.
Amazing sales, measuring and installation teams.
It's not about the installation or the company; it's about the process, measuring the windows. Originally, it was the wrong size. They said for me to sign the contract because they needed the 60% down. I said that it doesn't look like my window, and they argued with me. I did not like that.
Was very pleased with the whole process from start to finish