This question is hard to answer at this point . Still need to repair or replace 4 widows or components.
The windows are excellent and the men who installed them did a phenomenal job. They took the time to cover our plants outside and cover our carpet inside. They also cleaned up when they finished.
The installation was acceptable but they pocketed change from my change jar and also left without reinstalling window blinds nor put anything back in place. I am partly disabled and 80 years old. They left no paperwork of any kind. Very poor
Confirm air leaks prior to departing work area or project.
They were very thorough, very polite and very neat and orderly.
They did a very clean job and were professional. I high recommend them.
We decided to install new windows this year to specifically take advantages of the energy rebates available by the state of CT and the IRS. We discussed this at length with our salesman. We felt confident with what he was telling us. It wasn’t until the installation was complete and we were preparing to submit the rebates that we found not one of the windows would qualify. To qualify a window needs to have a meet a U-factor “less than or equal to 0.20". We purchased 16 windows. We even referred a friend who installed many windows in her multi family home in Ansonia. She too wanted to take advantage of the rebates. Additionally, we were told there was a $500 referral bonus. Well, that didn’t happen either. I sent an email to Amy at customer care and did not get a response. There were also some installation issues as well. One window is missing a screen. One of the side window screens installed with the large picture window does not sit correctly in the frame and it has a tear.
The window quality is good, and pricing seems fair, but keeping appointment times and lack of communication are where my dissatisfaction lies. Also, the way the windows were installed left the inside window sills looking bad. I need to hire someone to refinish the insides.
I was told I was getting a four panel bow window. I received two full panels and two pull up and down side windows. The trimming in not nails properly I can lift it with my fingers and there is no caulking around the window. I didn’t expect corbels on the exterior to hold the windows up. No change from what I had
Due to pricing, I would recommend people to Window Nation.
Window nations team was very good and fast, they replaced 25 windows in 1 day. Very fast, clean, and respectful. Came the day they were scheduled and on time. Very good work as well.
It's a team that came out to put my windows in was amazing. They were very professional, very thorough cleaned up after themselves and very respectful. I definitely would recommend them time and time again.
Very fast and professional
Your crew left my house a complete mess dinged scratched my walls, my floor and my window sills. Dripped caulking on my siding, Trex decking and bulkhead.
The salesman leaves a little to be desired. After talking to him about additional windows, he gave me a good price. But after telling him that I would think about it for a couple days, I decided to do it . But he never returned my call. So I am disappointed at that.
Sorry, I don't recommend companies to other people. I was burned years ago doing that. The person I recommended a company to had a bad experience and came back at me. But I do tell them who did the work and that I am satisfied.
The installers were so outstandly efficient I couldn't believe it, they were that Good!! 👍🏾👍🏾
Two appointments were made for installation and no one showed up or called
Great salesperson. Fair pricing, good product.
Installers were very nice and courteous - explained how the windows worked- and thoroughly clean any mess made by them !!
I didn't like few windows, too wide the panel and less class.
Installers were difficult to communicate with and nobody informed them that they needed masonry screws
The installation team did a nice job, however I am assuming the windows were shipped with marks they couldn’t remove. They did try as well as I did too. So I have streaks ( marks) on my window (s) that are visible to the eye. They also had a hard time removing 2 windows and whatever they sprayed ( something with an oil base) has stained my wall.
Overall, the experience was very good with a few minor disappointments. The windows look great.
Very professional and knowledgeable. Good quality of product and service at a reasonable price. Cleaned ukk ok where you didn’t even know this work had been done