Overall the few concerns I had were minor, and the product is very good. I would not have any reservations over recommending Window Nation to family or friends.
They are professional.
Absolutely would recommend . Great experience from beginning to end Really impressed with the install and the process leading up to it
I have had nothing but problems. First the wrong windows were ordered. Secondly sensors for window alarms could not be put back until the replacement windows were installed, leaving my home with only front door and back door alarmed. Thirdly, it took 6 weeks for windows with sash to be replaced only to find out replacement windows did not have the uv rating my original windows had, making me ineligible for the energy rebate. I find customer service is a lot to be desired. After sending e mails, text and phone calls, to customer service, the sales person and the person who ensures that the job is done satisfactorily, they finally got back to me telling me they are working on resolving the latest issue, meaning replacing the windows with the uv factor which is under .20 before January 31, 2026, providing me with the documentation required for the $1,400 so I can reapply for the rebate or Window Nation issue me a check for $1,400 since all of this would not be an issue if the order and change order was submitted correctly.
Steve who came to see me was very informative about your windows and helpful with questions.
There were no surprises. Everything the salesman explained to me was exactly how the installation went. They replaced all the rotted wood as I was told they would do. I would highly recommend them.
Paid 13K for 9 windows. Original estimate was in 24k range, bargained to 14k . I said I only had 12k so salesman called manager on cell. Volume was high so I heard manager say 12k is fine. Salesman says ok, manager says we can meet in middle at 13k. I was uncomfortable calling out an untruth so, I agreed. But the price should be the price and we shouldn't have to HOPE we bargained for best deal. Im mad at myself for not calling him out on what I clearly heard.
All appointments were met right on time. Trish was very friendly. Knowledgeable and great to work with and the installers quick friendly and clean.
Worked efficiently and clean, friendly staff
Took our money and job still not done completely
Install took extended time because 1 installer went home ill after he spent 30 minutes in our bathroom. Wasnt sure if he had a GI problem or was shooting heroin. Other installer was great, apologetic, and eventually finished the job. Window very pleased with. Doors not really pleased. They still have orange tabs at the bottom we cant remove, plastic on the hinges, scratches from something sharp and chipping paint. Bo one has ever called us or stopped by to verify the install was correct and if we were happy. After 25k I expect a little more.
The young was very profesional he knows his job and i also noticed that took great care in what he did
I would. However, I would recommend doing the whole project in one shot. The company did not hold the word they promised.
Very personable great at explaining everything definitely would recommend and way better prices then most
Window Nation came in, did what they said they were going to do, and did it. They did a good job!
Install was good. VERY frustrated about the follow up to the concerns I brought up. Don't feel like they will be resolved
Communication with so many employees was very confusing.
I did found them on Facebook
Called and get the price immediately , then shop around and week later called them again and with in weekes time had my window s replaced
Crew was awesome and respectful .
I definitely recommend them to anyone who wants to do their windows
Overall satisfy with professional installation team really polite
Great service, great quality. The people ( Alex and Vitalyi ) who installed the windows was working very fast , they did amazing job , also right away clean after they installed each window. Never see such a great job in US.
This question is hard to answer at this point . Still need to repair or replace 4 widows or components.
The windows are excellent and the men who installed them did a phenomenal job. They took the time to cover our plants outside and cover our carpet inside. They also cleaned up when they finished.
The installation was acceptable but they pocketed change from my change jar and also left without reinstalling window blinds nor put anything back in place. I am partly disabled and 80 years old. They left no paperwork of any kind. Very poor
Confirm air leaks prior to departing work area or project.
They were very thorough, very polite and very neat and orderly.