Sorry, I don't recommend companies to other people. I was burned years ago doing that. The person I recommended a company to had a bad experience and came back at me. But I do tell them who did the work and that I am satisfied.

The installers were so outstandly efficient I couldn't believe it, they were that Good!! 👍🏾👍🏾

Two appointments were made for installation and no one showed up or called

Great salesperson. Fair pricing, good product.

Installers were very nice and courteous - explained how the windows worked- and thoroughly clean any mess made by them !!

I didn't like few windows, too wide the panel and less class.

Installers were difficult to communicate with and nobody informed them that they needed masonry screws

The installation team did a nice job, however I am assuming the windows were shipped with marks they couldn’t remove. They did try as well as I did too. So I have streaks ( marks) on my window (s) that are visible to the eye. They also had a hard time removing 2 windows and whatever they sprayed ( something with an oil base) has stained my wall.

Overall, the experience was very good with a few minor disappointments. The windows look great.

Very professional and knowledgeable. Good quality of product and service at a reasonable price. Cleaned ukk ok where you didn’t even know this work had been done

They offer a great affordable service and the installers did a professional job.

The entire process from the beginning with the sales person, Brandon Downer to installation with Alex & Vital was smooth and hassle free. Job well done!

So impressed with installers. Went right to work, great working team.!

High customer service standards and outstanding technical and product expertise. All appointments on time and productive.

Highly trained installers. Prompt and courteous. You can not even tell inside or out and we had new construction windows. Ahead of the appointment, everyone was courteous and available for questions.

See answers below.

Got right to work

Crew arrived on time, angel was the lead and he knew exactly what to do and was personable and informative. The team finished earlier than I expected and did a great job with cleanup.

They did a great job. They were able to trouble shoot any issues.

Communication was not clear throughout the process. WN kept sending me HOA requests when I had confirmed several times this was a single family residence. Installers arrived two hours ahead of given time, and did not show up with correct coil color. Two screens were broken and will take several weeks to come in. Several windows have movement in the frame, now requiring another visit to review for possible replacement.

I like the windows, but they have not come back out to finish the siding, and it's been almost a month. They put a metal sheet up, but it's not completed, and I would like it finished. Trying to get hold of anybody with the timeframe has been a joke, but if I get a response when they are coming back, I would be happy about that. But, I must say that my installers were great, and they did what they could. They just didn't have the right siding and pieces for it, and I don't know who's that on, but the installers did a great job and they cleaned up great.

Horrible communication and scheduling issues prevent me from recommending without a LOT of caveats.

In May, someone came to measure my windows, then, I was given an installation date later in May. The date came and they installed all my windows except 2 that were the wrong size. Then, I got a call about 6 weeks later that someone coming was coming re-measure the windows. After the re-measure it was two MONTHS until I got my next install date. Guess what?!! These windows didn't fit either. In August, got a call that someone was coming AGAIN (this will be the 3rd time they measured). Finally, in October, they installed windows that fit! May first install, October final install. Six months for get it right. This is ridiculous!! This is their JOB! How do they ever get repeat customers or referrals??! Very poor experience. They should offer some kind of competition for their very poor performance.

You asked: The sliders were not installed properly. Now it has been 9 days , and no one has contacted me to come out to look and fix them!

They were professional, awesome, and got the job done right!