I would recommend them to a friend because I really liked the salesman, although he was new, but he did a good job. The installers came in at the exact day when they said and got it done at the time they said. The timeliness was perfect. They didn't put my wooden blinds back up. It's too heavy for me to do alone and it takes two people. The two header things popped off. Other than that, it was wonderful.
Communication.
I am still in the early phase, and what I found is bothering me is that I have two windows in the bedroom, and I can hear some whistling that I did not hear before these windows were installed.
The clarity of the presentation and the excellent job by the installation team.
Wrong style of windows were ordered and installed. When the correct windows were installed one of the windows were cracked. When another window was ordered it was the wrong style and size. I am waiting on the fourth try to get it right. Also the screens for the window was too large to fit the window.
The salesman and offer was for 1 year no interest and was dumped on company that was going to charge me 17% interest on 120 months so I just payed off mindows within 15 days
The screens I ordered with the windows are already coming apart on several windows.
I enjoyed the experience of having Window Nation do my new windows.
Everything was friendly but also very professional
Overall, I’m happy with my new door. There were some glitches, but the problems were taken care of.
Overall, a seamless process. The real highlights were the installation team and the curb appeal. Our house looks so different and the upgrade is obvious. Go with the bronze...it will add to your home immeasurably.
We have had our windows replaced 2 times, our last two houses. They had to reorder each time due to miss measurements and didn't order all the windows.
The bedroom windows were left dirty. I think his name is Johnny came to clean them. He missed a corner of one window and didn’t clean the half moon window. He also was supposed to return to caulk around the window. He never came back.
The guy who came and did the quote was extremely professional and walked us through the process. All the workers were courteous and cleaned up well after they were done.
Installation was seamless
The installers were effective and efficient and able to complete our job quickly. There was good communication all around and we love how the windows update our home. Good quality windows with a fair price! We are very pleased with how everything turned out.
The supervisor was really attentive and open to our needs.
Every step of the process was done professionally.
Friendly and knowledgeable
A great experience start to end. Reasonably priced for a quality product. Installation crew was nothing but business. Very polite and professional. Very good customer service.
I wasn't there, but my girlfriend was. It all went smooth. They were professional, efficient, and did it in one day.
Build quality is lacking.
They did a great job on these windows installing them perfect windows in this house no problem whatsoever
You charge to much for one window.
I would not recommend to any of my friends but I would not bad mouth Window Nation. I personally feel it is best to not say anything good or bad.
My experience with Window Nation - Dallas, TX was fast. They were courteous, and they provided me with the best windows we have ever had.
Price a little expensive, but great product and service. Worth the price! Installation was great, left no mess in or out of house. Feel like it has definitely improved the appearance of house and functionality of windows.
I had my windows installed early September, and I have had problems with one of the windows ever since. They had a person come out to fix the top lock of the window, but it keeps sliding down. They told me that I would have to wait two more weeks for them to come back and fix the issue on the same window until I called and threatened to cancel my contract with them. Now that I called with the threat, they are coming back tomorrow to fix the window.
The initial wait time to get the windows was a little long but the installation was done quickly and neatly. So far, I have been very satisfied with my decision to use Window Nation.
Window broken upon delivery. Install crew was professional and communicated well, but their finishing work and clean up did not meet my expectations. Goop residue found on window trim and patio furniture.
Contacted company after HOA said grids were required, talked to sales rep, he was going to get back to me and 2 weeks later, still no reply from him. Very disappointed, I don’t know if it’s possible to install grids now or how much it would cost to do so.
Do not use this company if you have an HOA,
They do not check with them and if they did?, they did not reach out to me and let me know.
Professionalism, hard working crew, great workmanship and knowledgeable staff.
I had a good experience with Window Nation. They provided quality work and I am very happy.
Windows were great, exactly as described the installers were excellent did a great job
From the moment I scheduled my appointment with Window Nation. They were very helpful and very responsive with my questions. Everything I was told was correct and they were very thorough with their answers. My windows are beautiful, durable and I love them. I would recommend them to everyone who is interested in replacing their windows. I will definitely be using them again.
I already have neighbors complimenting the look and ease of windows. Given the phone number to at least 8 people so far.
All window companies you can haggle with, part of my haggling intention was to get the credit card fee waved. They waved the fee for my first payment, but when I made my second payment, they charged the credit card fee, which bothered me. I was only looking to have the glass replaced in a few of my windows, and when Uriah Rupp, the sales person, came out, he said I could not just replace the glass, but I found out that I could. I was told the process would take 6-8 weeks, but it took much longer than that and the communication and updates from Window Nation were poor. It felt like they did not submit my order in time. Uriah Rupp gave me his number but was difficult to contact and was not easy to communicate with.
I liked our salesperson and thought we were able to get 9 windows for a good price. The measure guy made a recommendation about color that I agreed with. We made the change before the windows arrived. It was a good decision. The group of people that came to install the windows were efficient and did such a nice job of cleaning up every speck of debris from the house and yard. It took them all day to complete as there were so many.
From order or 17 window's one window not same as the rest. Wrong kind not happy with the installing of the last 2 window's. They have poked a hole in one of the screens while installing. Step on water hose and broke it off into the water spout. Noticed all this after they left. It was raining and didn't go out and look at window's until after thy left and rain had stopped.
Knowledgeable and professional at every step. Excellent craftsmanship. Job done in one day and cleanup was exceptional. Great pricing and quick turnaround.
Definitely
The men places two boards under the window that looks like crap and does not match the house and I was told just to paint it. But they were quick to ask for the remaining money! This was horrible experience.
Completed what you stated you would do, on time, and job well done.
The way they conduct themselves
price, quality, professionalism all exceeded my expectations.
At this time we are very neutral regarding whether or not we would recommend WN to a friend.
Great service & quality product
Professional people from sales to install. Will recommend to anyone.
Yes, quality windows and installation! We shall recommend WN!
The service and the installation was great. However, the communication in regard to the perks, promises and promitions were not followed through with.