They were very flexible in scheduling and rescheduling my installation due to my crazy schedule at the time.
The Window Nation presentation was very thorough, and they answered a lot of questions we had.
The quality of the windows is not what I expected
The job is not completed.
Very happy with everyone
Caulking (over the line on window) could improve & girls doing the carpet vacuuming & plastic covering could be a lot better (I think you could use a better vacuum cleaner)... We picked up chunks of cement off floor & dust on everything. We hired a house cleaner to come in vacuum, clean & dust entire home
Excellent installation
Professional and good communication
I would 100% recommend window nation and specifically Ronnie and his team. They did amazing work and they left our home area they worked in cleaner then they were before they came. They were very polite and walked us through the process of what would go on during the install. After they made sure to clean the windows and instruct us on proper use of the windows and screens. When we decide to do the rest of the windows in the house they will be my go to request for install! Ask for Ronnie for install!
I would recommend Rick my salesperson and the Install Team. 👍
Very clean and fast at installation and removal of the old windows
By not giving me an itemized invoice I was not able to get the rebate from the City of Denton. it would have put up to $5,000 in my pocket. So by not giving me that all of the work they did & the windows they put in means nothing!
Very poor communication in an attempt to correct a HUGE miscommunication. Was told several times that the sales manager would reach out and to date have never received any communication to discuss this issue.
Was quoted a price for all windows but only partial amount was added to contract. Was told on day of installation that remaining windows were on back order. Now responsible for paying an exorbitant amount of money for an incomplete order!! Not even a response from the CEO & President of the company who invites you to reach out to his email with any issue. This was included in a note that came with a gift card that has no actual cash value. No I will not recommend this company, especially the sales team
The workmanship was good, and the crew was extremely polite. They were efficient and worked all together and made sure I was satisfied with each and every window installed.
They gave a good service.
Negotiated the price and quality of materials
I had a positive experience. I do have some quality concerns.
Communication with Window Nation outside of what you generate is very poor, I.e., when I needed something, calls were circular and a waste of my time.
Special order windows did not make it on the truck on the day of installation, tho were in the warehouse. When the guys made a second trip out to replace faulty windows from installation day, tho I asked about WN combining the replacement installation with the special order windows, that was not possible. Not very economical on your end, right? It took three different trips to get everything installed. And it tied up our time to accommodate poor planning on your part. There was no point person to speak with. Very frustrating.
I very nearly cancelled the contract because I could not get the warranty. I was within a few hours of canceling.
Marvin and his crew were fantastic it was amazing just to sit here and watch them installed windows. I am still amazed . They were organized professional and **** good.
The screen door was left out of the order. The missing screen part won't be ready for another 2-3 months, most of the summer. For as much as you charge, that's a big miss.
They provide a good service. It was fast and easy. They were reliable.
From beginning to end, the whole team was very respectful and professional. Attentive to detail.
Everyone was very professional, the product is great, and the installation was smooth. I'm really happy with the outcome.
The quality of he windows is excellent, the communication during the whole process was great, and the installation service was outstanding! I highly recommend window nation!
Definitely likely to recommend Windows Nation. Process from beginning to end was flawless. Great display of genuine customer service.