They did great quality work and kept me updated on dates, times, and arrival of product. Very knowledgeable and professional staff.
They are professional and did an amazing job. They worked within the timeframe they gave me and I appreciated that.
Pleased and what we expected.
They were quick and efficient with the installation. They arrived on time and got the job done on time. The widows look great.
I honestly was not satisfied with the experience. There were many issues with a simple window replacement. Our initial measurements were done incorrectly causing the first install to be stopped, windows to be reordered, and an extra month before the job was completed. The project manager contacted me and made me feel that the error was my fault. When the next install was scheduled, the install team showed up 4 hours before they were scheduled causing me to leave work unexpectedly and my 7 month old baby to be kept up through her nap. I was not contacted by the install team at any point to tell me they would be arriving at a different time. The windows were dirty and the window cranks were chipped and damaged from the install.
The quality of the windows and the installation experience was absolutely 5 stars. It was the best!
Scheduling for an estimate and then scheduling for installation was a nightmare! Our salesman was empathetic that he was our point person, but did nothing other than pass our issues and NEVER followed up with us. This absolutely wrecked the experience. This is also why we would not recommend Window Nation.
Already referred my so …he just ordered
Experience was remarkable very professional and took time to answer all my questions and concerns
I love my windows, and the gentleman was very polite, professional, and neatness. I give them five stars.
The installers was fast and with great quality. They replaced bad wood and the right color window trim. Everything was just what we were looking for. I would recommend Window Nation to anyone that needs Windows.
The windows do not come from the same place as Pella windows, like I was told. Pella makes their own windows and they put their name on their windows. The windows I got were not made to size. I told the installer that, and he said they were just a different kind of window. I got another window installer to look at it later and he said the windows are not made to size (another lie). The windows were supposed to keep the cold out but the windows don't do a very good job at that. The installer tried to blame it on the walls but I just had my walls insulated last year. When he finished installing them, he told me I had to sign the contract that day even though I told him I was not happy with the window size nor the fact that I could still feel the cold get in through the window glass.
They have disappeared after install
Your company was recommended to me by my contractor - you did his windows - and I trust my contractor and I'm happy I listened to him
I have already recommended my realtor.
Window install sucked, had to order new windows.,,,Not happy
The company came out to measure my windows. I waited nine weeks and the windows did not fit because they mis-measured them. I waited another three weeks. I received three windows one of which was supposed to be tempered glass. I didn't receive the tempered glass. Now, I have to wait for a new window to be made, delivered, and installed. I couldn't reach the salesman. His voicemail was always full and I couldn't leave a message.
They had all the information of what they had to do and I even mentioned it and still didn’t do what needed to be done.
The windows are great
I would highly recommend Window Nation to family and friends. Their communication throughout the process was phenomenal and their customer service cannot be compared.
They provide good quality products with reasonable pricing.
I ordered replacements for 14 windows. Six windows arrived in the wrong size, and one screen was the wrong size.
Positive experience from start to finish. Jeff was great and installation was great! Love that I can finally open my windows!
All was good until billing. I was over charged by $7,000. I raised hell in ten different avenues. No one could commit to or actually fix. Eventually someone did. It should have never happened, especially when I was able to provide two signed agreements equaling an accurate price.
I also took a late evening appointment because I was promised a $200 Restaurant.com gift card. And every time I bring it up it also never gets addressed.
The crew was very nice, respectful, and professional. They did excellent work.
They are a very good company with very good windows and good quality work.
Window Nation was on time and professional. At the present time I am satisfied with their workmanship.
The service they provided was very good. The installers were amazing and did their job. Despite a lot of back and forth because of the weather, Window Nation - Chicago, IL was comfortable enough to make sure it worked out.
Window Nation did an excellent job.
Competitive prices and great service
Easy to work with. Fast service and delivery.
The entire process was smooth, and both the salesperson and the crew who did the job were very professional and thorough.
Our experience from beginning to end was very good. Salesman was excellent, install team worked incredibly and got all 15 windows installed in one day.
Jeff the salesman was great. The comparisons were unbelievable. The two guys that did the install were awesome. Very methodical, very thorough. Took us around and showed us everything when completed. Cleaned up after as if nobody had been there.
Six months for five windows...really?
The installers worked very hard and was very clean. They cared for our home as if it was their own.
Window Nation did a good job.
I am very happy with the work performed by Window Nation - Chicago, IL.
Window Nation had real good workers; they were nice, clean, and fast.
Friendly and helpful
I have Window Nation's sign posted in the front of the house. The guys did a great job installing the bay window and double door. They cleaned up after themselves and removed everything they needed to remove. They were polite and professional.
Great windows great pricing.
From beginning to end it was a very positive experience. All the people we interacted with were professional the installation went amazingly quick. And we love our new windows.
Did the window replacement quickly and correctly.
From sales person to installers , very good. We will she how the windows are in the coming months of different weather types. Also how they open and close in warmer weather
Any issues that occurred were promptly taken care of. They were also courteous and very professional.
I love it.
Was a very pleasurable experience with Window Nation from the sales appointment to the finish of the installation
The workmanship, time, and quality when putting it in are good.
Window Nation is quick, fast, and reliable.
The job was time effective, it was not costly, the installer was professional. Overall, it was a good experience.