I thought the process was easy enough and finished product looks great. Just not sure if the quality of the product is there for the price I paid.
The window was a little smaller than it could be. Theinside was not finished off.
Have a sample of the window material available.
I am happy with the installation and the people who work for Window Nation. I am waiting for someone to come and to see the colors of the windows that are not the same white.
Service was fast, easy, friendly. Quality windows with quality service.
My window is not fitting properly and I can't get it to lock. I have no idea who to call. I called somebody for a coy of the warranty, but they never sent it to me. The customer service is not great as far as getting a response after the windows are installed.
The caulking is HORRIBLE. It looks like a 10 yr old DIY project. Had I known this would be the result I would NOT have gone forward with this project. I have ABSOLUTE buyers remorse and will share my experience. I’m waiting to see how this is resolved before I go to social media.
Windows leaking and have to wait over a month for someone to come out and take a look
The price is right and they do an efficient and good job. The installation was completed as scheduled.Good job.
Great job.
Everything that was discussed took place. Got great windows and an affordable price.
They were very professional. They were on time. They did a good job.
Customer service follow up responding to texts and emails is shocking and nonexistent. Customer service is terrible.
The install was done professionally and they look great. I arrived home and immediately felt the difference in one of the rooms. It is 88° out and the room was actually still cool. I am extremely satisfied with the seamless service and completion.
Window nation employees were professional and efficient throughout the whole process.
You could give more information on the workings of the window.
I had a good experience with the installers. I did not have a good experience with sales or office staff. We did not do all of our windows. We are looking to get additional windows and using another company.
I would recommend them to a friend because they were fast and they did a heck of a job. I had the inspector come a couple of days later and he marked it cleared, so I really liked them.
Mixed installation reviews
My experience with Window Nation was the best from first contact to completion. Friendly accommodating scheduling, punctual knowledgeable sales presentation and estimate, timely communication of progress, punctual skilled install team who communicated on every aspect and left NO MESS.
Within one or two days the insulating effect of the windows and front door was evident.
I am beyond pleased with the quality and overall experience.
I did do a Google or Yelp review for them.
Hello, the next day after the intalalion i noticed some things , the silicone or caulking is very thick from outside , looks slappy windows were a little bit smaller than I had before, specially the one in the kitchen, this guy has to put a very long screw between the window and the casing the gap was between 1 inch they filled the gap with foam, they did not put plastic to cover the casing .The window s look very cheap , the quality that the sales men talked about is not there. I give the sales man a 10+ we sold this cheap windows with a wonderful speech and video, but honestly is not was I got, 1 have to pay 12k for these windows that are not what you promise, I definitely not recommend this company no any friend or family and I removed the sign from my yard. By the way The screen window from the patio door is broken and the other one is not "running smoothly "I will fallow up and review my contract or receipt be cause this is not right.
Communicate about payment methods and stop making excuses about what's in the contract; who reads all of the fine print!
Demonstration of window use was never done
Overall, it was a great experience.
Yes I would however do your due diligence.
fast efficient and polite
Everyone on the team did a great job starting with Mike, the sales consultant, who spent a lot of time with me going over everything. He made it work for me to be able to afford the windows. He was not pushy at all. They kept me informed through the whole process, either by phone, email or text. Everyone I dealt with was very nice. The installers were very professional. They did a nice job cleaning up. I have had a lot of post installation follow up, which I find refreshing to have a large company care that much on their service with me. I will definitely use them again.
Expert installation
I had a really great experience using Window Nation. My sales representative, Roger, was really good to work with. He was precise, and made sure we fully understood everything before signing papers. The install guys were very professional.
The whole process was professionally and efficiently handled.
Very pleased with service.
Everything went well. They worked real hard and completed everything within the scheduled time. They took care with everything they moved
Sales person and sub contractor had miscommunication and they do not address the matter to each other.
They got the job done in 5 hours.
We would highly recommend
shoddy work....I have windows that dont lock ..I have drywall pushed inward from patio door not installed properly ..all caps not installed to cover screws...screen door not latching ....sagging screens on windows
Window Nation - Chicago, IL provided good, quality service, and were very professional.
The installation was very professional and the tech was informative and treated my house with respect.
Less people involved
Worked well an very clean.explained everything well when done.
Prompt and courteous
The installer was very efficient and professional. He explained everything he was doing and showed me the functionality of the door.
Nice workers , cleaned up nice, windows look great
From the salesman to the service rep, everyone was knowledgeable, helpful, and courteous
Your salesman came to our house. Then when we ask for time to think about the large purchase he told my wife and I the rebates and coupons and deductions were only valid while he was at the sales
Apparently window nation sent us two of their best contractors there was no fussing no wasting time came straight in assessed the situation and went straight to work very detailed oriented we were left completely satisfied I know now why they come so highly recommended thank you for a job well done
Too expensive.
I have complaints right now with Window Nation. I would like to give them the opportunity to correct their issues.
Was not happy about the attitude of the people who I talked to on the phone. Thank God, I had a great salesman Anthony and the gentleman that put in the windows were amazing