The sales representative was great! He spent time with me and explained everything to me so I understood everything and answered all my questions. After the initial appointment I had a question and he called me back right away. I was kept informed of the status of my over via email which I appreciated. My windows actually came in early and scheduled the appointment to get them installed. I was given a window of 8-10 am for the installers to arrive and the showed up right on time at 8am. They laid blankets down to not get my floors dirty. The main installer walked my around for me to approve the work. I found a small hole in one of the screens which he replaced in his van. Once complete the sales representative was notified and he called me that night to confirm everything went okay and that the installers cleaned up. I’m extremely happy with the service I received and already recommended them to a friend.

It was quick and I had no problems.

Was not truthful with estimate-$14.990 started out with ended up being $19,000 very deceitful if I would’ve know this in beginning I wouldn’t given you the job. That was only for 8 windows I won’t call you when I do the rest of my house thank you Nancy masella

David Woods was very welcoming and informative about the windows. Sam was great making the appointment as soon as possible before the summer heat approached us. And the installer was a one man army that did a fantastic job and informed me on how the windows worked. Thanks again to everyone that make this process a breeze.

Everything that Jeff told an or showed us was exactly what he said. He is an excellent salesman!

My experience was excellent until I had a horrible experience with one of the representatives when it was time to pay my balance. Totally rude, condescending and disrespectful. However after I requested a manager continue with my call I spoke with a really nice manager who was professional and understood the value of good customer service. He also compensated me for the representatives lack of professionalism. I was very pleased with the resolution and with the manager. As a result I would recommend highly Window Nation.

Prices were reasonable.

The workers were professional. They left my property cleaner than they found it.

I especially enjoyed the presentation by the gentleman who came to tell me about them.

Finished product has opportunities like excess foam that needs removal

Very disappointmented on the whole process. My windows are still unfinished. 6 windows are still not installed properly. Can’t seem to get a hold of anyone from window nation to help fix these issues.

From salesman to installation, All were professional and knowledgeable of job and were willing to work with us on our specific needs. Very highly recommend 👍

We found it very easy to work with Window Nation. The sales representative worked with us to discover different discounts for which we were eligible. The installation crew was very professional. They worked 9 hours straight to install all 18 windows! They cleaned up so well once they were done. Everything was seamless!

It's a bit expensive. There was confusion about whether or not they used third-party contractors. I made sure before that they didn't because of an experience I had. They arrived an hour early, in a random truck. He didn't have any paperwork. When I called customer service to cancel, I didn't want to pay 60% of the price, so I just let them do the work.

Excellent job

The Window Nation - Chicago, IL installation team was amazing.

The fact that the installer covered up rotting wood quickly instead of letting us address the issue has left a bad taste. Also the promo at the time was buy 2 windows get 2 free. We had 7 windows installed. So we got screwed out of a free window. The salesman was notified by his office and has yet to respond to us.

Window Nation staff were patient with my requests to reschedule the window installation date two times. The window installers were professional and completed the installation mucj quicker than I expected.

It was a very easy process from start to finish, not complicated at all.

Already have recommended to our neighbors across the street.

The windows were installed a month-and-a-half ago. They noticed there was a crack. They claimed they were submitting a replacement window. I have heard nothing back. It doesn't align and leaves us vulnerable to break-ins. The service is terrible. A letter said they will keep me updated on any progress and it wasn't from Window Nation.

After interviewing other window companies we found WN to be the most informative & the scope of options offered was very important to us in regards to the cost & quality - would highly recommend WN to family & friends.

I am very pleased with the new windows. I have told neighbors in my subdivision how pleased I have been with the overall experience with Window Nation.

The installers arrived with the wrong permit. A supervisor stopped by to apologize and told me to expect a restaurant gift card. The supervisor never followed through with his customer service gesture.

Mr Woods took his time explaining the process, did a great job demonstrating the different types of windows and how each one is designed and which is most effective in helping with the temperature efficiency.

Not sure. Be prompt- need to show up within the agreed time and schedule.

They were very professional. Very organized and knowledgeable about his craft.

From the beginning with the sales person everything was explained well.

Great experience all around. The team installing our windows was very professional and cleaned up nicely.

Everything went without issues

Definitely would recommend. Very smooth flawless procedure.

I recommended you to my friend Roland Frankel and he had his windows installed last week, 80 E Fabish, Buffalo Grove Illinois 60090. Do i receive the $250?

Good communication thru whole process

I had an overall great experience with Window Nation. The windows are what I expected them to be, the price was competitive and the warranty is good. I met with several other window companies and I am so glad I selected Window Nation for my new windows.

I’ve a post outside of my house.

I was just satisfied. I can tell the difference in the house.

Communication with each step of process was excellent. Installers friendly and did good job. We contacted Customer Service to replace full screens to half screens. Have not received screens as yet, but have received calls and emails regarding status.
Regarding recommendation to others, our neighbor inquired about our experience and they have ordered windows as a result.

When the salesman was there, he said that Window Nation had its own contractors for installation. When the guys came, there was no logo on the truck, and I asked if they were with Window Nation, and they were a subcontractor, which I guess doesn't matter. When the salesman sold to me, I went with them because they said they do mold removal and preventatives. The subcontractors got in and went to install the new windows without doing any cleanup. I said we need to call into the company, because the mold preventatives are in the contract. They put all the windows in and put the insulation around the windows, but one window on the end of the house had it insulated across the side and the other side. The leader was bending the aluminum pieces for the trim, and I reminded them that that had to be done because I could see daylight through the edge of the windows. You can't just put trim over them. They are not sealed properly. They did not give me a hard time. I just don't know if I would recommend them to a friend, unless they keep an eye on the subcontractors. I am satisfied with he windows and it looks like they were put in right, I just shouldn't have to stand over them and watch.

Salesman was knowledgeable w out being pushy. The Installers were very professional and respectful of my home. So far so good, hopefully the windows hold up as long as they claim they will.

Communication with the customer is not good.

First, you keep asking for my feedback and my installation has not been completed. It was supposed to be finished on May 14th. However, installer came by himself and could not install the by himself. Rescheduled a two-man team for May 28. Original installation was scheduled for April 24. One window was damaged in-transit to the warehouse.

I would expect the windows to be clean right after installation instead of arm prints and streaks on every window. I didn't expect to have to clean or have them cleaned.

Installers came on time and were very professional and friendly.

Quick ordering process and installation in 6 weeks. Crew did a great job.

Their were all polite and professional and they new their job I would recommend them to my family and friends

Easy overall process. Windows were done quicker than I anticipated. Can enjoy the windows all summer long1

Too much encasement

The window installer was great. Did a fine job. The company afterwards after some damage was done to the drywall will not replace it or bring somebody out to look at it and give us money to fix it or have it repaired by your company very bad business I’m very disappointed

It was a quick seamless process

Installers were very professional and competent