It was quick and I had no problems.
Was not truthful with estimate-$14.990 started out with ended up being $19,000 very deceitful if I would’ve know this in beginning I wouldn’t given you the job. That was only for 8 windows I won’t call you when I do the rest of my house thank you Nancy masella
David Woods was very welcoming and informative about the windows. Sam was great making the appointment as soon as possible before the summer heat approached us. And the installer was a one man army that did a fantastic job and informed me on how the windows worked. Thanks again to everyone that make this process a breeze.
Everything that Jeff told an or showed us was exactly what he said. He is an excellent salesman!
My experience was excellent until I had a horrible experience with one of the representatives when it was time to pay my balance. Totally rude, condescending and disrespectful. However after I requested a manager continue with my call I spoke with a really nice manager who was professional and understood the value of good customer service. He also compensated me for the representatives lack of professionalism. I was very pleased with the resolution and with the manager. As a result I would recommend highly Window Nation.
Prices were reasonable.
The workers were professional. They left my property cleaner than they found it.
I especially enjoyed the presentation by the gentleman who came to tell me about them.
Finished product has opportunities like excess foam that needs removal
Very disappointmented on the whole process. My windows are still unfinished. 6 windows are still not installed properly. Can’t seem to get a hold of anyone from window nation to help fix these issues.
From salesman to installation, All were professional and knowledgeable of job and were willing to work with us on our specific needs. Very highly recommend 👍
We found it very easy to work with Window Nation. The sales representative worked with us to discover different discounts for which we were eligible. The installation crew was very professional. They worked 9 hours straight to install all 18 windows! They cleaned up so well once they were done. Everything was seamless!
It's a bit expensive. There was confusion about whether or not they used third-party contractors. I made sure before that they didn't because of an experience I had. They arrived an hour early, in a random truck. He didn't have any paperwork. When I called customer service to cancel, I didn't want to pay 60% of the price, so I just let them do the work.
Excellent job
The Window Nation - Chicago, IL installation team was amazing.
The fact that the installer covered up rotting wood quickly instead of letting us address the issue has left a bad taste. Also the promo at the time was buy 2 windows get 2 free. We had 7 windows installed. So we got screwed out of a free window. The salesman was notified by his office and has yet to respond to us.
Window Nation staff were patient with my requests to reschedule the window installation date two times. The window installers were professional and completed the installation mucj quicker than I expected.
It was a very easy process from start to finish, not complicated at all.
Already have recommended to our neighbors across the street.
The windows were installed a month-and-a-half ago. They noticed there was a crack. They claimed they were submitting a replacement window. I have heard nothing back. It doesn't align and leaves us vulnerable to break-ins. The service is terrible. A letter said they will keep me updated on any progress and it wasn't from Window Nation.
After interviewing other window companies we found WN to be the most informative & the scope of options offered was very important to us in regards to the cost & quality - would highly recommend WN to family & friends.
I am very pleased with the new windows. I have told neighbors in my subdivision how pleased I have been with the overall experience with Window Nation.
The installers arrived with the wrong permit. A supervisor stopped by to apologize and told me to expect a restaurant gift card. The supervisor never followed through with his customer service gesture.
Mr Woods took his time explaining the process, did a great job demonstrating the different types of windows and how each one is designed and which is most effective in helping with the temperature efficiency.
Not sure. Be prompt- need to show up within the agreed time and schedule.