The windows were installed a month-and-a-half ago. They noticed there was a crack. They claimed they were submitting a replacement window. I have heard nothing back. It doesn't align and leaves us vulnerable to break-ins. The service is terrible. A letter said they will keep me updated on any progress and it wasn't from Window Nation.

After interviewing other window companies we found WN to be the most informative & the scope of options offered was very important to us in regards to the cost & quality - would highly recommend WN to family & friends.

I am very pleased with the new windows. I have told neighbors in my subdivision how pleased I have been with the overall experience with Window Nation.

The installers arrived with the wrong permit. A supervisor stopped by to apologize and told me to expect a restaurant gift card. The supervisor never followed through with his customer service gesture.

Mr Woods took his time explaining the process, did a great job demonstrating the different types of windows and how each one is designed and which is most effective in helping with the temperature efficiency.

Not sure. Be prompt- need to show up within the agreed time and schedule.

They were very professional. Very organized and knowledgeable about his craft.

From the beginning with the sales person everything was explained well.

Great experience all around. The team installing our windows was very professional and cleaned up nicely.

Everything went without issues

Definitely would recommend. Very smooth flawless procedure.

I recommended you to my friend Roland Frankel and he had his windows installed last week, 80 E Fabish, Buffalo Grove Illinois 60090. Do i receive the $250?

Good communication thru whole process

I had an overall great experience with Window Nation. The windows are what I expected them to be, the price was competitive and the warranty is good. I met with several other window companies and I am so glad I selected Window Nation for my new windows.

I’ve a post outside of my house.

I was just satisfied. I can tell the difference in the house.

Communication with each step of process was excellent. Installers friendly and did good job. We contacted Customer Service to replace full screens to half screens. Have not received screens as yet, but have received calls and emails regarding status.
Regarding recommendation to others, our neighbor inquired about our experience and they have ordered windows as a result.

When the salesman was there, he said that Window Nation had its own contractors for installation. When the guys came, there was no logo on the truck, and I asked if they were with Window Nation, and they were a subcontractor, which I guess doesn't matter. When the salesman sold to me, I went with them because they said they do mold removal and preventatives. The subcontractors got in and went to install the new windows without doing any cleanup. I said we need to call into the company, because the mold preventatives are in the contract. They put all the windows in and put the insulation around the windows, but one window on the end of the house had it insulated across the side and the other side. The leader was bending the aluminum pieces for the trim, and I reminded them that that had to be done because I could see daylight through the edge of the windows. You can't just put trim over them. They are not sealed properly. They did not give me a hard time. I just don't know if I would recommend them to a friend, unless they keep an eye on the subcontractors. I am satisfied with he windows and it looks like they were put in right, I just shouldn't have to stand over them and watch.

Salesman was knowledgeable w out being pushy. The Installers were very professional and respectful of my home. So far so good, hopefully the windows hold up as long as they claim they will.

Communication with the customer is not good.

First, you keep asking for my feedback and my installation has not been completed. It was supposed to be finished on May 14th. However, installer came by himself and could not install the by himself. Rescheduled a two-man team for May 28. Original installation was scheduled for April 24. One window was damaged in-transit to the warehouse.

I would expect the windows to be clean right after installation instead of arm prints and streaks on every window. I didn't expect to have to clean or have them cleaned.

Installers came on time and were very professional and friendly.

Quick ordering process and installation in 6 weeks. Crew did a great job.

Their were all polite and professional and they new their job I would recommend them to my family and friends