Yes I will do my best!

They were very professional in the work that they performed.

Install team was amazing

We were very pleased with the Window Nation experience, including installation on July 8, until yesterday when I noticed that there as a place where either the caulk was missing or collapsed by one of our upstairs windows.

Then when I called yesterday, it was very, very difficult to get a repair appointment set up. It took three calls to finally get through to a scheduler. I had hoped for same-day service, because rain is predicted for today and tomorrow. I was very, very disappointed that I couldn't get same day service. I don't want any water damage due to the missing caulk. However, with great difficulty, I was finally able to schedule a repair appointment for tomorrow, but only because there was a cancellation.

Window Nation needs to have a much, much better system to repair a faulty or failed installation. Window Nation should come out immediately to repair this kind of situation.

Hoping that the repair will be done in time so that no water damage will occur.

Thomas Roose
5601 Deerpath Lane
Downers Grove, IL 60516-1525

The experience was horrible the sales person david is a scam artist just looking to make a quick buck off hard working average people. They messed up my order for the windows took over 3 months after signing agreement to get my windows put in the windows are definitely over priced

Everything was done in a timely fashion, measuring and installation and cleaning up

Yes, the windows are great

lack of communication on install day

The price was within my budget for the project i needed to have done

It’s been a long drawn out process. A window was broken upon delivery and when the follow up service was done to replace it, that window was also broken requiring additional visits. The wrong sliding door was installed, further delaying the completion of the project. During the install of the sliding door, the casing on the interior was damaged and paint was ripped off of the wall. We are waiting to hear if this will be addressed. One of the screens was damaged and required a tech to reinstall the mesh. It was done poorly and is loose compared to the other factory installed screens. Overall it’s been disappointing to manage all of the extra visits and feel justified in spending the amount we did only to have this process be so lengthy and time consuming.

From start to finish I was impressed. Everyone involved was courteous and professional. Work was completed on schedule and I love my new windows/patio door. Highly recommend!

It's a very good product; however, the installer may have one of the windows off just a little bit. It doesn't close tightly. It has to be pulled in with the lock

From the start with Jeff Sullivan our salesman, the entire team kept me updated on the progress and the installation team were professional and through.

No, I would be have to say it was a good price compared to others I got quotes from I don't know how different anyone else would have done for the install. Only time will tell how well the windows perform.

The installer did a very good job, he was very professional and took his time making sure everything was installed correctly. He did a very good job of cleaning up afterwards.

Workers were excellent, very nice, and cleaned-up better than I could have.

Did not do all my windows.
I had enough loan to do all windows.
I asked that all windows be done.
And one was missed now they don’t want to add missing window to loan

Window Nation did a very nice job. They were very polite, and it was done thoroughly. I appreciated that they took the time to do what they came to do. They weren't rushing just to get it done, and they seemed to be very thorough with the measurements!

The professionalism

Products are first class

All the team members that worked with us were wonderful.

There are defects with the windows and screens. We never did get to the point to get an entry door and storm door, that process was frustrating. Job was not completed in 1 day as I was told.

The team showed up on time and knocked out my project very smoothly.

Not all work completed yet

If somebody knocks on door I will have a conversation and let them see the windows. Will highly recommend