The sales process was great. When it came time to install the windows, I noticed they were moving a little too quickly with putting the new windows in. One of the reason we wanted to replace our windows was due to the amount of bad wood we had and Pete with Window Nation assured us that any damaged wood would be addressed. This included taking it down to the studs and rebuilding the walls if necessary. After my suspicions of them not addressing the bad wood I tried to contact Pete and got no answer. After several failed attempts to get him on the phone I got a text he was in a sales meeting and would contact me after. Then I tried to contact the home office and was not able to get anyone on the phone either. Finally, I received a call from I believe either Brad or Brian? He was the project manager and came out to address my concerns. One he showed up on-site everything was corrected and taken care of to my wife’s and I satisfaction and the windows look great and have already helped in keeping our home cooler. It’s just unfortunate that we had a rough start and I still question how many other people’s this has happened to that didn’t catch them not addressing the bad wood.

Removal of existing windows was very crude and savage. The splintered wood left behind was covered by metal. Seeing how they removed them did make us worry.

Awesome all around

We are so pleased we are with our new windows! They are everything your Salesman (Pete Norrito) said they would be. The road noise is practically non existent! The installation was completed in a day. Thanks again to Window Nation.

The efficiency of the installers

Windows are similar to siding, you must negotiate a fair price. The instalation was excellent.

Installed a new replacement door

They left metal all around the door installed, still finding metal pieces

I loved the smooth process for our project. I am frustrated with the problem resolution.

I am not thrilled with the way my custom windows look.

Window nation scheduled my installs around my schedule, their price was perfect, and the quality of their product seems to be wonderful so far. The team that came out and did the installs were nice focused on getting the job done and doing it right and I will recommend Window nation to anyone asking me about window replacements.

I enjoy the windows.

The Windows look good except for the bottom piece caulking is not not same quality the rest of the job

Very happy with my new windows, they look great!

I was disappointed with the salesman because they said they were going to match what I already had. I was replacing one out of four windows. The one stands out now because they are so different. I had a prewired security system, they cut one of the wires, and now I will have to rewire the whole house. The salesman was supposed to call me over a week and a half ago and has not. I was not pleased with their sales team. They have ghosted me, not returning calls after several attempts on my part.

Sales rep was knowledgeable and answered any questions I had. From the time of placing order to install went smoothly. My windows look great.

Absolutely a professional and trustworthy company that strives and performs at top level with amazing products and quality.

I like that they were here in a timely manner. They were a lot of people working on each window. They were very professional polite. Did an excellent job. I would recommend them to everybody.

Make sure that measurements are double checked not only when taken but when written on the order.

Seems to be excellent quality and installation. Only had in for 2,weeks so time will tell.

I am happy with the quality of the Windows and process of purchasing these new window's.

The guys were very timely and showed up when they were supposed to. They did great work. I can't say anything negative about the work that they did. It was all good.

Our experience with Window Nation was seamless from beginning to end and every individual was courteous, professional, and punctual. We're thrilled with the result of our window replacement experience with Window Nation and would not hesitate to reach out to them for future work. We will also happily recommend them to our friends, neighbors and family.

I would recommend Window Nation-Charlotte,NC to all of my friends and family. Every one needs an awesome and amazing pitch person on their team like Peter. He go through everything with you from start to finish. And I can promise you that my family and I are very pleased with the outcome.

Window Nation - Charlotte, NC did a good job. My windows look nice, and I have satisfied with the work they did.