Communication was a struggle through your customer service line. The installers were great they did a great job but could not understand or speak any English which made it tough,
INSALLING OF 21 WINDOWS WENT AS PLANNED.
Responded quickly to my inquiry, explained the process and the finished look is just what I wanted.
Very attentive.
We love your product. The windows are very good quality. Jonathon was the only downfall on the first transaction.
Definitely recommend window nation for anyone replacing their windows
Installers were very efficient and did a good job of cleaning up. They were professional and courteous.
Windows were not completed to our satisfaction. I was told by no less than four people that the service department would be calling me to schedule a service appointment to fix them and nobody has called, I’ve had to call several times and still nobody has called me back. Additionally, I was told that our finance period wouldn’t start until the windows were completely finished. I already made one payment on them and I’m not happy with the windows.
Lack of communication, inconvenience in scheduling, and selling me something I didn’t really want. Said they would give me compensation for my inconvenience but did not.
The installers were phenomenal.
Your employees were wonderful. They were efficient, did a great job. They are incredibly hard workers and the windows look great.
The service was good. I like the product. The screen was thin. After three weeks, it started to tear.
I have recommended Window Nation to numerous friends and neighbors. Great experience throughout!
Not happy with after sale communication. I asked for a brochure about our windows to be mailed to me, that didn’t happen. He asked for my email & said he would grab a brochure when he was in the office. First text to salesperson-he did not even know who I was, even though he texted me first to give me his cell number. We had a warm fuzzy at the sales presentation which was the only time he cared about us
The crew we had was very respectful, polite, and detailed. They cleaned up the debris from the windows and made sure we were satisfied with the windows before they left. Window Nation had a better warranty and was much more affordable then the other two establishments we had
They were easy to work with.
The installers were very courteous and neat. I will be using them to install a storm door on my back door next year.
We were told a crew of 8 workers would be here to install, 2 showed up and we're here until 9:30 PM. Windows are scratched/dented, the caulk job looks unprofessional, the trim work on one bedroom is not finished, the window grids on the screen are not right and there are 2 screens that are ripped.
Quality of special order door didn't meet my expectations.
Excellent communication
Great job with the installation
Absolutely everything, I can’t say enough good things!
I have some friends who are concerning having windows done
Overall purchasing event from the sales visit to the final install was fantastic.
The whole process was easy, transparent and professional. Everyone we met was very friendly and answered all of our questions. We are very pleased with our new windows!