Wonderful people to work with
we had some concerns with the finish work. A lil disappointing that there is no follow up inspection after the work is completed.
Very happy with my new windows
Installation process
I loved Window Nation and the guy that initially came to give us the demonstration. We did have one issue with one of the installers. When I was signing the final contract, the person who installed the windows would not sign, leaving me to refuse to sign it as well. That was the only issue, and we ended up calling the office about it. It was rather strange to me because he was the one to install and had to sign off. The individual that told us about the windows was very good, though.
They did a fantastic job, and everything was good. Whenever we had to call the saleswoman or anybody else, they took care of us. I even had the supervisor of the installation team come out, we had a problem with one window, and they took care of it immediately.
From start to finish the entire process was a great experience! I absolutely love my new windows! So, yes would highly recommend a friend to Window Nation.
The call center, salesperson, and overall communication was very poor. Excellent product got this to three stars.
Project went smoothly from
Beginning to end. All my questions were answered clearly. Staff members in all phases were professional.
Great crew time of completion clean work
Very Professional, very respectful, and willing to do the job we needed done at our home when no one else was interested.
The workers were very fast and clean They got all the doors and windows done in one day and they look great like a brand new house. Thank you
The installers did not speak much English, hard to communicate
Communication was a struggle through your customer service line. The installers were great they did a great job but could not understand or speak any English which made it tough,
INSALLING OF 21 WINDOWS WENT AS PLANNED.
Responded quickly to my inquiry, explained the process and the finished look is just what I wanted.
Very attentive.
We love your product. The windows are very good quality. Jonathon was the only downfall on the first transaction.
Definitely recommend window nation for anyone replacing their windows
Installers were very efficient and did a good job of cleaning up. They were professional and courteous.
Windows were not completed to our satisfaction. I was told by no less than four people that the service department would be calling me to schedule a service appointment to fix them and nobody has called, I’ve had to call several times and still nobody has called me back. Additionally, I was told that our finance period wouldn’t start until the windows were completely finished. I already made one payment on them and I’m not happy with the windows.
Lack of communication, inconvenience in scheduling, and selling me something I didn’t really want. Said they would give me compensation for my inconvenience but did not.
The installers were phenomenal.
Your employees were wonderful. They were efficient, did a great job. They are incredibly hard workers and the windows look great.
The service was good. I like the product. The screen was thin. After three weeks, it started to tear.