They have some nice people. I would use them again.
Be more careful with the installation materials kept in any lawn areas.......read comment below
Replied to Jeff Bleck concerns,crew was good,windows look great some issues and questions regarding installation
Isabel (the saleperson) was welcoming, friendly, knowledgeable and most of all patience with me. She explained the entire process to me. Starting with options in windows, cost that fix my budget and setting schedules that I was comfortable with. In other words when I decide to replace my remaining windows, Window Nation will be my only choice. Thank you, Window Nation, for going above and beyond, job excellently done.
Better communication eg confirmation day before txt or email Allso when signing up better communication on the windows them selves I forgot most of what sales person said like window pane gas and insulation factors maybe a email with that info
Very pleased with the entire process and product thus far.
Please refer to comment section - area of satisfaction
Still waiting for the installation manager to call me. I spoke with him during the installation with some concerns. We agreed that he would call me on Monday after the 4th of July holiday. I have additional concerns since we talked. One of my windows, the last one installed, doesn’t even latch. The choice of how some of my windows were finished on the inside is questionable. NOT, at all, what I signed up for. On same window it doesn’t represent what I thought I was getting.
Charlie 716-394-3692
They left no mess inside or outside
See comment below
Total luck of misunderstanding?
No further conversation
They're fixing what wasn't done the first time. The window wasn't connected to the wood and the caulking was all over the window sill.
The sealing of the windows looks terrible and the white trim looks dirty! I would have thought they would have used new trim around brand new windows. And if they did, it’s definitely not right!
Installation excellent, window not as good as expected, sheduling not good and phone experience with dispatch office awful.
It was fast and always reliable on their appointments
There was caulking all over the front of the siding of my house. It was very difficult to get off bc it dried, and still have residual remnants from it.
There was a patch of paint peeled off on one of the windowsills from where caulking was applied. Very noticeable.
There was dripping of something (like glue?) on my bedroom wall that won’t come out.
Very professional and clean up was great
The crew were skilled and professional from start to finish. They had the experience and tools to make everything look easy, and worked without any wasted steps.
Window Nation was great! They were very informative, very thorough in describing the windows and the product.
Everything went smoothly, all aspects of the project. It was actually completed earlier than I expected. I've only had the windows in free a few weeks so there hasn't been any issues yet to trouble shoot. Overall, I'm extremely happy with Window Nation's. Job well done!
We are so pleased with the ease of the entire process. One phone call from us to schedule the estimate and your wonderful staff organized the rest! We love our new windows!
We love our new windows!
The 2 windows I purchased were the right quality & price for what I needed, and the installation was well done.
My wife and I liked everything about your company from top to bottom we could not be any happier
Quinn Tyler was great. Very friendly