I love that you use Harvey windows, your installers were professional and careful of my property inside and outside my condo.

The sales pitch was bait and switch. We were promised a $1500 travel voucher by the salesperson and received $500 coupon on my next Window Nation purchase.
The 2 year interest free financing also turned into 18 months.

Perform a consistent install. 6 windows now have a 3” window sill while the other 24 windows only have a 1” sill. This required that 24 sets of blinds be discarded and replaced with new, since they no longer fit inside the window jam. An unexpected expense of >$1,100.

Price. Service. Only 4 weeks from estimate to completion.

Once sale is made conversations and agreements are somehow forgotten

Horrible installation, left my house very dirty, I am still finding installation, plaster, dirt 3 weeks later. 3 windows scratched and have to be replaced, putty and fingerprints all over windows

Jeff was very patient and knowledgeable, explained everything clearly on consultation day, came very much prepared with all samples. We visited Norwood, MA office couple of times to clarify few questions and Chuck also very helpful and cleared our doubts.
Tech crew was very friendly, patient and efficient, did a perfect and clean job. Definitely recommend Window Nations.

My windows were replaced recently and Window Nation hit a grand slam.

I know I was difficult to deal with at the beginning. Please understand - every window replacement done here at the community has had issues, so the pressure was on both of us to get this done right. The HOA vice president stopped by 3 times during the installation to ensure the work was being performed well and he was VERY pleased. Once all was done, I was just ecstatic and relieved. True to my word, the wording below is what I submitted for publication in our next newsletter.


"We had 7 windows that were in bad shape and had them all replaced recently. We attended the Home Show in Worcester and after having several vendors come in to present their products, we elected to go with Window Nation. Our experience with them was top notch from start to finish. Jerome, the salesperson, did a great job presenting their products and assured me multiple times that there would be no issues with meeting all of the window specifications required here at QR. True to their word, each window was measured 3 times to ensure a custom fit.

The installers arrived right on time and were very careful with everything both inside and outside of each window area. They carefully cut around each frame and never damaged any of the siding. Once the frame was in, they applied all of the necessary insulation to ensure a snug fit, installed composite framing and covered all of the nail holes. They also caulked around the entire frame on the interior and ensure there were no gaps. Since then, we have been amazed at how much warmer and quieter the home is.

With the professionalism and quality of workmanship shown throughout the process, I highly recommend Window Nation for window/door replacement.

They were professional, showed up on time, and got the job done quickly. The work was done well.

They did not do a professional job installing the windows. They left the wood underneath the outer trim of the window exposed to the elements, so if you get a really good wind blowing rain storm, it is going to get in there and rot your wood out. The windows are great.

As far as the window installation, there was a messed-up window. I got it replaced, and everything is fine now.

Instalation was promtt and acceptable. We were not told that the town inspection was required. Our belief was that a final inspection would be by Window Nation. We have questions that could only be answered by a company representative. We called last week and haven't received a return call.

They fixed the issue. Some of the screens were damaged when received from the manufacturer. They were replaced. But the installers were 2 1/2 hours late arriving to install them.

I will definitely recommend Window Nation.

Professional

Very respectful men and cleaned every area spotless

They were great friendly and fast

Love my windows

Absolutely

It was a quick process. I am impressed with the initial contact, and the installation was a quick turnaround.

They were very thorough in the explanation of the service and the timing was perfect with the estimate. Also, the work was very professionally done.

everyone i dealt with in person and on phone and email excellent and dedicated to the company

The installation went well the installers worked fast and cleaned everything when they were done. The salesman who very knowledgeable about the product and answered every question without hesitation. He also did not try to tall us into anything that we didn't want.

I liked the convenience and product quality.

From the sales crew to the install crew everyone was so great to deal with.

Showed up on time, efficient and great quality

Everything went according to plan. The process was very organized and in a short time we had quality windows.

Everyone from the sales staff to the measuring staff scheduling staff and installation staff

The finished product I received was horrible. I purchased the “top of the line, custom measured” windows for a lot of money. Every one of the 18 windows had issues that need to be resolved. Excess silicone, LOTS of scratches, ripped screens…not a top of the line product at all! I would never recommend this product to anyone.

They were on time. The windows were installed very well.

Window Nation completed a large job for me with minimal issues.

Seamless process from scheduling initial appointment to install. No issues.

The two gentlemen that installed my windows were magnificent

The process was quick and easy

I liked that Window Nation made it easy because they do all the work and made it easier for me

We were impressed with our experience with Window Nation. From the initial meeting through installation was very smooth. Great communication during the process and our installers were so professional on a very cold day. They worked very hard to complete the job.

The install team were excellent and communicated on the progress

Everything went well.

My tenants were home during the installation. As the owner and landlord, I was not present.

I had the lower level windows replaced. The installers were very professional and did a nice job. I plan on using Window Nation again for the upper level windows.
The windows look beautiful.

One new window had broken equipment and not yet fixed. Window frames too thick so blinds did not fit back into proper position. I am out $200 to buy new valances to cover problem. Promised rebate by install team but nothing heard..but he got check for full payment…Arrghhh!

I would recommend Window Nation to a friend, but it is still too early to tell how the work holds up.

Very professional installers.

Overall they did a great job, installed all 25 windows in about 7 hours, kept us updated and informed as the project progressed, professionally done and managed…now we get to enjoy the benefits of the new windows

Would definitely recommend, but would warn about your pricing games. A more upfront pricing model would have been appreciated. Our sales person was great, seems like it's the business model.

I had some issues, but they have been responsive so far, waiting to see if they execute it.

Very happy with the whole process and the quality of Windows and the installation

I have had a couple of big issues with the installation, and the problems we have had they have not been fixed yet.

The windows are not done. The windows are not installed.

I am satisfied with the work.