I was very pleased with my windows installation I had called 4 different window installation companies for bids and Window Nation was my first contact that came out, showed me the new windows what they were gonna look like and I was very pleased with material they were made of my salesman,John Henry was wonderful the office staff was wonderful, and the installers were amazing. They took all of my products they had taken down away. I didn’t have to haul it off. Their work was spot on. They were very clean. They walked me through the house show me how to windows work, so bottom line , I ended up calling the other three that I had scheduled to come out to give me bids and cancelled them because my salesman John Henry , got me where I need to be to be able to afford them, but I am very pleased with Window Nation all around!♥️
I had such a great experience with Window Nation. It was so easy to work with Latoya Williams from the very beginning. She answered all my questions, and she explained the process very thoroughly. The installer was professional and installed the windows very quickly. I am so happy with the quality of the windows. And I love the way they look.
You did not deliver what you had told us we would.recieve.
Lower prices would be nice. Also, see below.
The guys so efficient.
If I could give them more stars, I would! Great service!
I've had a couple of delays along with receiving the wrong color and two of the window's were measured wrong.
On time, completing the job on time, very satisfied.
Window Nation installed my sliding glass door and they performed a very thorough job. They were here when they said they would arrive. They took out old door and replaced with new door which looks super beautiful. It took about four hours to do this installation. They made sure my room was covered so that no debris would damage anything and when they finished, they cleaned everything up. The only concern I had was that the screen door was not working properly. I called Window Nation and they came out next day to fix it.
Post installation administration support for detailed cost break down is lacking. Also cost of windows is higher than competitors, although Window Nation makes a very good product. With the amount of windows I would want to replace, I would not be able to afford using Window Nation.
They didn't meet my expectations. I have spent two weeks trying to get my concerns addressed.
Everything went very smooth from beginning to end. We love our new windows. The installers were so nice and very knowledgeable.
Delays in install
Great work team. Focused and hard working.
Honest salesperson, professional installation crew.
Window Nation has amazing service and great customer service. Great quality.
Window Nation did a terrific job, cleaned up really well, and I was satisfied.
the best part of the process thus far was the installers. Steve and his team were professional, courteous and knowledgeable. we also did appreciate the responsiveness to questions about the contract language and willingness to provide clarifications when requested.
Timely and tidy inside and out. Experienced install team did a great job.
Everything was as promised
Quick responses when contacted, friendly and knowledgeable employees, easy to work with.
No issues at all. The communication was great all the way through. Everything was explained in detail. Couldn't be happier.
They did an excellent job. They sent a rep out to make sure we were satisfied with the work. He took care of the gaps in the windows to prevent any air from coming in.
We are satisfied. Everything is working fine. We like our windows.
Uriah was an excellent salesman. Answered all questions and volunteered detail information I did not know to ask in which other companies hid from us. I appreciated the honesty and transparency. Scheduling was easy. Email notifications were great. Installation team was very nice, respectful of property and privacy and was eager and willing to clean or correct anything that might have been damaged in the removal process of old windows around the edges which can happen in an old home. I do recommend a little bit more of a check on the clean up as we are still finding a lot of large nail and scraps around the outside of the house and driveway. Really not too bad though. We immediately could tell the difference on energy efficiency with the new windows as we experienced out first big cold front of the season. Huge difference with much better insulation. The windows are beautiful and we feel they are very secure. I appreciate the fine detail that was put into caulking around the edges with caulk that matches the color of the windows. Very straight clean edges with the caulking. I do wish I could purchase the exact caulk for any future repairs that might be needed especially when we replace bathroom tile around the bathroom windows. That would be helpful. I feel good that Window nation has a lifetime warranty that other companies do not offer. That tells me that they really stand behind the quality of their product and installation. If a company only offers a 20 year warranty, that tells me they know their product starts to have issues after that point. I appreciate all of the customer support after installation. It's nice to know that you are not just forgotten after you are paid and done. Great follow up. I have already been recommending Window Nation to family, friends, and neighbors so do them the same please :) I am confident you will.
They were prompt, courteous and got the job done guickly.
Window Nation did a great job. Very efficient and courteous personnel.
Work was completed on time and professionally completed. Not sure if installers were trained by the window manufacturer as stated by Window Nation though.
They didn't do what they said they would do.
Very good experience
We experienced a job well done!
Great process through out, I’ve. recommended you to friends already!
Im very satisfied , quality work , the work was really neat and the workers were super polite.
Jorge & Jennica worked tirelessly throughout the 9 hour install.
Window Nation installed several windows and a patio door in our home. All but one of the windows are fine, however the force required to open the patio door does not meet the National Fire Protection code. A Window Nation person visited the home on 7/31/2024 to measure the force required to open the patio door and confirmed that it exceeded the NFPC standard. That Window Nation person indicated that he would be back in touch with a proposed solution. On 8/12/2024, I sent an email asking for a status and received nothing. On 9/5/2024, I sent another email and received a reply on 9/6/2024 indicating that the patio door manufacturer would schedule a site visit, however the "site visit may take 3 to 4 weeks to schedule". On 9/5/2024, I contact my salesperson at Windows Nation and indicated that nothing appeared to have been done with regard to the patio door from 7/31/2024 thru my inquiry on 9/5/2024. The patio door manufacturer did contact me and we met at the home on 9/10/2024. The manufacturer made some adjustments to the door, but that person did not have a device to measure the force to open. We've purchased a device that is approved for ADA use to measure the force and will do so on 9/18/2024. We are also waiting to an update on the replacement of the bottom pane of a Window Nation window that was manufactured and shipped, contrary to a change order. That window was installed with assurances that the update to the window was easy and would happen quickly. No status has been received on that window for over two months. Our financing is thru Service Finance. They have contacted us 4 times to confirm that the project is complete. Our response each time is NO it is not complete. During our last conversation with Service Finance, they indicated that he would file a complaint with Window Nation.
All in all was a great experience. All involved were knowledgeable and courteous. Excellent product, reasonable priced,
The only situation is that windows has just been installed.
Todd and his crew did a fantastic job. I was pleased with the outcome.
Installation was poorly accomplished: debris left all over the yards, gutters, porches, and roof; windows and sills, walls and furniture have caulking dripped and smeared over their surfaces; rain gutters damaged from ladder; new roof damaged from caulk and foam; gaps around windows; some windows seemed to be measured incorrectly as they do not fit; outside stone not properly prepped therefore window sits in opening off to the side; and the list goes on…
We were pleased with the entire process from contract to finish. Such a great improvement to our home! Will definitely refer others
Thanks to our entire team of professionals!
Window nation experience was easy, we got exactly what was promised in and ahead of the expected timeline. I would recommend them to a friend.
Knowledgeable sales presentation!
Great product. Everyone involved in the process of seeing that I got just what I needed were friendly, knowledgeable, and a pleasure to work with. On the phone or in person everyone treated me with respect and kindness. They kept me updated on what was going to happen and when. One of the best things is they didn't just disappear after the great windows were installed. I would highly recommend this company for windows.
It’s too early to determine satisfaction on the product and service installation. We usually wait at least 30 days after procuring a service or product before providing a review.
Everything was fine. I was happy with their service.
The installation went well but they did not clean the windows and some of the window sills had to be repainted to which (1) they were supposed to clean the windows (2) we were never informed that we may have to fix the window sills.
We liked the quality of windows. The installation service was fast.
Quality windows, but terrible customer communication. The main office seems to be in the midwest somewhere. I was never assigned a customer service rep, so it was difficult to get in touch with someone who knew what was going on. The one good thing was that the install team was very professional and hard working, and they cleaned up everyday and made a minimal interruption during the install. Overall, I'm not likely to go back to Window Nation unless they fix their communication problem.
They were great and made everything easy. Everyone we dealt with was very professional and made the entire process very easy.
Overall, I am not happy.