The customer service to get any issues resolved is almost impossible with almost any return calls.
Smooth process from start to finish. Excellent installation. Affordable, high quality product.
The window quality and installation is good so far, installation is not complete though, waiting on correct doors and replacement for a scratched window
It all started after we signed the contract with Chris Robles. He was extremely helpful and professional, always responded to my texts. Then I was referred to Crystal - she responded only once to my text (after numerous attempts) She promised me a gift card that I never received. I have left numerous messages and she never responded. I later contacted customer service and have been speaking with Patty- who has been more attentive.
I was very pleased with my windows installation I had called 4 different window installation companies for bids and Window Nation was my first contact that came out, showed me the new windows what they were gonna look like and I was very pleased with material they were made of my salesman,John Henry was wonderful the office staff was wonderful, and the installers were amazing. They took all of my products they had taken down away. I didn’t have to haul it off. Their work was spot on. They were very clean. They walked me through the house show me how to windows work, so bottom line , I ended up calling the other three that I had scheduled to come out to give me bids and cancelled them because my salesman John Henry , got me where I need to be to be able to afford them, but I am very pleased with Window Nation all around!♥️
I had such a great experience with Window Nation. It was so easy to work with Latoya Williams from the very beginning. She answered all my questions, and she explained the process very thoroughly. The installer was professional and installed the windows very quickly. I am so happy with the quality of the windows. And I love the way they look.
You did not deliver what you had told us we would.recieve.
Lower prices would be nice. Also, see below.
The guys so efficient.
If I could give them more stars, I would! Great service!
I've had a couple of delays along with receiving the wrong color and two of the window's were measured wrong.
On time, completing the job on time, very satisfied.
Window Nation installed my sliding glass door and they performed a very thorough job. They were here when they said they would arrive. They took out old door and replaced with new door which looks super beautiful. It took about four hours to do this installation. They made sure my room was covered so that no debris would damage anything and when they finished, they cleaned everything up. The only concern I had was that the screen door was not working properly. I called Window Nation and they came out next day to fix it.
Post installation administration support for detailed cost break down is lacking. Also cost of windows is higher than competitors, although Window Nation makes a very good product. With the amount of windows I would want to replace, I would not be able to afford using Window Nation.
They didn't meet my expectations. I have spent two weeks trying to get my concerns addressed.
Everything went very smooth from beginning to end. We love our new windows. The installers were so nice and very knowledgeable.
Delays in install
Great work team. Focused and hard working.
Honest salesperson, professional installation crew.
Window Nation has amazing service and great customer service. Great quality.
Window Nation did a terrific job, cleaned up really well, and I was satisfied.
the best part of the process thus far was the installers. Steve and his team were professional, courteous and knowledgeable. we also did appreciate the responsiveness to questions about the contract language and willingness to provide clarifications when requested.
Timely and tidy inside and out. Experienced install team did a great job.
Everything was as promised
Quick responses when contacted, friendly and knowledgeable employees, easy to work with.