They didn't do what they said they would do.

Very good experience

We experienced a job well done!

Great process through out, I’ve. recommended you to friends already!

Im very satisfied , quality work , the work was really neat and the workers were super polite.

Jorge & Jennica worked tirelessly throughout the 9 hour install.

Window Nation installed several windows and a patio door in our home. All but one of the windows are fine, however the force required to open the patio door does not meet the National Fire Protection code. A Window Nation person visited the home on 7/31/2024 to measure the force required to open the patio door and confirmed that it exceeded the NFPC standard. That Window Nation person indicated that he would be back in touch with a proposed solution. On 8/12/2024, I sent an email asking for a status and received nothing. On 9/5/2024, I sent another email and received a reply on 9/6/2024 indicating that the patio door manufacturer would schedule a site visit, however the "site visit may take 3 to 4 weeks to schedule". On 9/5/2024, I contact my salesperson at Windows Nation and indicated that nothing appeared to have been done with regard to the patio door from 7/31/2024 thru my inquiry on 9/5/2024. The patio door manufacturer did contact me and we met at the home on 9/10/2024. The manufacturer made some adjustments to the door, but that person did not have a device to measure the force to open. We've purchased a device that is approved for ADA use to measure the force and will do so on 9/18/2024. We are also waiting to an update on the replacement of the bottom pane of a Window Nation window that was manufactured and shipped, contrary to a change order. That window was installed with assurances that the update to the window was easy and would happen quickly. No status has been received on that window for over two months. Our financing is thru Service Finance. They have contacted us 4 times to confirm that the project is complete. Our response each time is NO it is not complete. During our last conversation with Service Finance, they indicated that he would file a complaint with Window Nation.

All in all was a great experience. All involved were knowledgeable and courteous. Excellent product, reasonable priced,

The only situation is that windows has just been installed.

Todd and his crew did a fantastic job. I was pleased with the outcome.

Installation was poorly accomplished: debris left all over the yards, gutters, porches, and roof; windows and sills, walls and furniture have caulking dripped and smeared over their surfaces; rain gutters damaged from ladder; new roof damaged from caulk and foam; gaps around windows; some windows seemed to be measured incorrectly as they do not fit; outside stone not properly prepped therefore window sits in opening off to the side; and the list goes on…

We were pleased with the entire process from contract to finish. Such a great improvement to our home! Will definitely refer others
Thanks to our entire team of professionals!

Window nation experience was easy, we got exactly what was promised in and ahead of the expected timeline. I would recommend them to a friend.

Knowledgeable sales presentation!

Great product. Everyone involved in the process of seeing that I got just what I needed were friendly, knowledgeable, and a pleasure to work with. On the phone or in person everyone treated me with respect and kindness. They kept me updated on what was going to happen and when. One of the best things is they didn't just disappear after the great windows were installed. I would highly recommend this company for windows.

It’s too early to determine satisfaction on the product and service installation. We usually wait at least 30 days after procuring a service or product before providing a review.

Everything was fine. I was happy with their service.

The installation went well but they did not clean the windows and some of the window sills had to be repainted to which (1) they were supposed to clean the windows (2) we were never informed that we may have to fix the window sills.

We liked the quality of windows. The installation service was fast.

Quality windows, but terrible customer communication. The main office seems to be in the midwest somewhere. I was never assigned a customer service rep, so it was difficult to get in touch with someone who knew what was going on. The one good thing was that the install team was very professional and hard working, and they cleaned up everyday and made a minimal interruption during the install. Overall, I'm not likely to go back to Window Nation unless they fix their communication problem.

They were great and made everything easy. Everyone we dealt with was very professional and made the entire process very easy.

Overall, I am not happy.

Beautiful windows, outstanding prices and excellent installation

The team as a whole were excellent and the window installers made the difference - they rocked it

Installation is horrendous