WestPro had great service They were very responsive, friendly, and the build quality was great.

WestPro was responsive, quick, and did an amazing job.

I thought Asher, Justin and Patrick were great and helped me out. They came through and went above and beyond.

Quality of the end product was good; customer service was rough.

Everyone was professional and skilled, roof went on perfectly.

I did a lot of research on who I should hire. I am a recent widow and don't like being taken advantage of, and they were on top of their game the whole time and made me and my family feel comfortable in every way that they could with them working on my property through the whole process!

WestPro is a really good company and was always on time. They are really helpful every single step of the way. From the initial walkthrough to the move-in to the finished product walkthrough, they were great.

Very professional

They are an outstanding company!

WestPro was great. Very helpful, solved the problem and the employees went above and beyond to help me make sure it doesn't reoccur.

I had a great experience with them. Jordan was so honest and likable. And he started out with such great service that I kept going with them (over other companies).

Excellent organization from top to bottom. Will look to use again for future projects.

We have called a few people and we had no shows, miscommunication, and these ladies and gentlemen were here on time everyday. Sales person was courteous and everything went just the way she said it would. They left a ladder for the inspection and I have grandchildren that live with us and they are very rambunctious. Called and asked about the ladder because they would climb, knock over or try to do something dangerous. They were over and took it down for me ASAP.

I thought the workers did a great job.

Recognized Excellence

Recognized Excellence - From my initial contact to the final walk through, I've been very satisfied with this experience. Each contact was both informative and professional. They all deserve recognition for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - WestPro exceeded all of my expectations.

Additional Comments

Additional Comments - Everyone's statements online were positive and great and that's why I used them. Ive been in the construction business for 23 years and we go through many roofers. WestPro was great and really exceeded our expectations! They really shocked me with their work. I was very pleased with them.

WestPro was timely, helpful, honest and did a great job with the insulation.

Recognized Excellence

Recognized Excellence - I would like to recognize Sage Lewis from WestPro for his excpetional service. He was really good.

Recognized Excellence

Recognized Excellence - I want to recognize the workers; they did a great job.

Additional Comments

Additional Comments - It is a good company and I would recommend them to anyone.

The whole process was very smooth, and we were very pleased.

Recognized Excellence

Recognized Excellence - We loved Robert, Asher, and Abby. Those are the three people we came in contact with. Carlos who did the gutters was great.

Areas Of Satisfaction

Areas Of Satisfaction - The project was to replace my roof. Your Team -- to the total surprise of my neighbors -- arrived at 7:30 AM and was done, site cleaned up, and gone by 6:00 PM. Wow. I was impressed.

Very professional from start to finish. WestPro worked well with us and our insurance. Excellent job all around.

Recognized Excellence

Recognized Excellence - Justin Kitch was very helpful in the job arranged.

Areas Of Satisfaction

Areas Of Satisfaction - The job appears to be well done.

Recognized Excellence

Recognized Excellence - Victor and his team were great

Areas Of Satisfaction

Areas Of Satisfaction - They were super great to work with.

Amazing work. The company comes back and makes sure the work was done correctly before you pay. I will definitely recommend their business. Thank You!

Recognized Excellence

Recognized Excellence - Jordan is great.

Everybody at West Pro was courteous and professional. Despite some blizzard delays, the siding looks great, and they made sure every detail was taken care of before signing off. The roofers did a great job cleaning up afterwards and did the job quickly and efficiently. I truly have no complaints about anything, and everything looks great! I would highly recommend them, and in fact have to my neighbors.

Communication

Communication - They answered all my questions, and were friendly and courteous when I had some insurance questions when I mis-understood how my insurance worked. The owner both emailed me and called me to make sure I understood.

Problem Resolution

Problem Resolution - we had a few hiccups, which is to be expected. WestPro made sure everything was addressed quickly. They even noticed and addressed some issues with the siding that I hadn't noticed.

Recognized Excellence

Recognized Excellence - Our project manager Ashur was very friendly and thorough. As I stated, Jordan was great as a sales person and made us feel quite comfortable in our decision to go with West Pro. Patrick, the owner, was very patient with my insurance misunderstanding. Brittany kept me informed and was always helpful on the phone.

Areas Of Satisfaction

Areas Of Satisfaction - The walk though. The guy was so help and help with a dead squirrel. Super nice and friendly respecrful. We are grateful for the service

Areas For Improvement

Areas For Improvement - No improvement needed. They far exceed expectations

Areas Of Satisfaction

Areas Of Satisfaction - Communication, service and excellence

West Pro was phenomenal at communicating with me.

Recognized Excellence

Recognized Excellence - I would like to recognize Robert.

Areas Of Satisfaction

Areas Of Satisfaction - They did a phenomenal job and I am not easily impressed. They were very good at communication. They were able to keep the job site clean and not damaged. They put a lot of care into protecting my home.

They were professional, clean and the sales team was easy to work with.The project manger kept me informed.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson and project lead for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The pace of the project exceeded my expectations.

Additional Comments

Additional Comments - I would definitely recommend West Pro.

They were helpful and informative

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded all of my expectations.

The workers were very professional and handled the job well. I was very happy with the results.

Problem Resolution

Problem Resolution - They found some issues that I did not even see.

Sales Knowledge

Sales Knowledge - They knew exactly what to do.

Recognized Excellence

Recognized Excellence - I would like to recognize the entire work crew for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The finished project exceeded my expectations.

Additional Comments

Additional Comments - I will be recommending them to others.

Recognized Excellence

Recognized Excellence - I would like to recognize the project manager for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met my over all exceptions

Safe

Safe - Paid particular attention to ladder placement to ensire safety for my toddler.

Recognized Excellence

Recognized Excellence - Don't know names but all were excellent.

Recognized Excellence

Recognized Excellence - Everyone who I dealt with was great!

Areas Of Satisfaction

Areas Of Satisfaction - I am probably most satisfied with the company's organization and job site cleanliness.

Recognized Excellence

Recognized Excellence - Dan Kiedrow provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Salesperson gave us good options. No change orders. Did what they said they would do. All incredibly competent including installers, office folks, management.

Additional Comments

Additional Comments - They stand behind their word and work