Zach was so very helpful and professional. Roofers did a great job! Everyone in team made sure everything was done correctly. Cea up was terrific!
Additional Comments - Blake Willman was wonderful to work with. He was knowledgeable and very flexible to my schedule and timelines, which is always difficult in my line of work and very much appreciated.Regards,Adam BastSpeerBast Real Estate
"wow" Why would you use anyone except Weathersafe. I had some concerns about the roof they installed in July of 2019, Mike and Travis were out the next day. after their inspection they determined there were some technical and installation problems. Without me even asking they decided to completely remove the 38 squares at no cost to me.Could not be more satisfied with the completed job one week later.
Will never refer weathersafe to anyone. My roof was horrible trying to get it repaired after the contractors screwed it up. Yes windows and siding was better but then again the told me they were looking for an electrion to come out to put back on my lights. They found no one....wierd how I could find a ton of 5 star ones in my town but ended up having my dad out. Dont waste your time with them weve told all our friends, family and friends of friends. Josh our sales man was AMAZING to work with, Weathersafe the company is horrible.
Additional Comments - Blake was great to work with! He was able to work with my insurance company and complete the work on a very tight schedule. I would highly recommend!
From the first meeting to the follow up after the job was finished, Weathersafe was extremely professional and very timely. My roof looks great, and I'm very happy! Thank you!
Communication - This was the first insurance claim for me. They talked me through it all very well. I Weathersafe nervous to file the claim in the beginning but am glad they were there to take things and run with them.
Problem Resolution - There was no problems
Value - They worked everything out with my insurance for me. It only costed me my deductible.
Likely To Recommend - I gave their information to two of my coworkers. From the first meeting to the follow up after the job was finished, Weathersafe was extremely professional and very timely. My roof looks great, and I'm very happy! Thank you!
They were easy to work with and communicated well with us. The roof looks great!
Areas Of Satisfaction - I was most satisfied with the salesman that we had.
Recognized Excellence - I would like to recognize Greg Bjork.
I am very happy with the work they did to my home. The siding and roof look fantastic. I feel like we have a brand new home. They are good group of guys. I recommend them.
Areas Of Satisfaction - The communication. It was a lengthy process and they communicated the steps well.
Everything went has planned and I am very happy with my new roof.
Areas Of Satisfaction - Great communication! They kept me well informed every step of the way.
Mike worked with the insurance guy and educated him on the local codes. He had the right knowledge to do the roof correctly. I’m glad we used them. The roof looks great!
Likely To Recommend - I have recommended them to my father in law and a friend all ready. Mike worked with the insurance guy and educated him on the local codes. He had the right knowledge to do the roof correctly. I’m glad we used them. The roof looks great!
Lead Source - They knocked on my door and the guy was professional and explained the process well so we decided to go with them.
They did good work on my roofing and siding. I am pleased with the outcome. They were good to have work with the insurance to get this done.
Weathersafe was easy to work with and I think the work completed to my home was of good quality and workmanship.
Areas Of Satisfaction - With the amount of work being done in the area from the storms they worked hard to get everyone back to normal again. They are hard workers!
Lead Source - A friend referred them to me.
They set the expectations and completed everything the way they said they would. I am please with my roof!
Communication - Communication with Mike and Micky was consistent
Problem Resolution - There were no major problems that needed to be resolved.
Likely To Recommend - I have already recommended them They set the expectations and completed everything the way they said they would. I am please with my roof!
Areas For Improvement - They met all my expectations!
Areas Of Satisfaction - Their knowledge in working with the insurance company.
Lead Source - I found them on Google and they had good reviews.
Areas Of Satisfaction - Worked well with our insurance company to assess scope of work needed.
Areas Of Satisfaction - I was most satisfied with the personal approach to selecting materials.
Recognized Excellence - I would like to recognize Bill Pooler for his exceptional service.
Recognized Excellence - In my opinion,. Grant has done a "great job" in handling this entire project. Very friendly and caring individual.
Recognized Excellence - I would like to recognize Bill Poole for his exceptional service.
Everything was good and in order.
Areas Of Satisfaction - I would say that the people that I talked to were helpful and friendly.
Recognized Excellence - I would like to recognize Greg. I believe he was the person that came out and did the project from start to finish.
They should follow the instructions that they give to the customers so that there is not any hassle. They should be honest and come out front to show the estimate before starting on the project.
Top Notch Company! We would recommend Weathersafe Resoration to all our friends and family. After a tree fell and went through our roof, we contacted our insurance and a local contractor in the area, after several weeks of waiting and poor communication with our original contractor , I thankfully heard of Weathersafe. We contacted Mike , he was very knowledgable, friendly, professional and they met and exceeded all our needs and expectations for our roof and gutter replacement. Mike came out the same day and put a temporary patch on (since there was a solid stretch of rain and snow coming) and they were out in a matter of a week to replace. We are very satisfied with our experience and are thankful to have found them!
Areas Of Satisfaction - Communication, professionalism and timeliness.
Current Referrals - My husband would love to refer you as he works with contractors all day everyday.
Recognized Excellence - Mike Chamberlain
I can't give an accurate assessment until the job is finished.
Areas For Improvement - They fell short in nothing.
Mickey was exceptionally accommodating and went above and beyond. I can't say enough about him! He listened to our needs, our concerns, and our situation and was attentive and cooperative with everything we needed done. The guys at the site had their safety gear on and were all working hard. The foreman had everything under control and was organized. We're very very pleased!
Areas Of Satisfaction - I was most satisfied with Mickey. He exceeded our expectations.
Current Referrals - We own another house that we're going to use Weathersafe for. We were recommended by our neighbor Courtney.
Recognized Excellence - I'd like to recognize Mickey. The foreman explained everything to us and that was really nice that he went above and beyond. He explained what was going to happen from there. There was another worker that was really informative as well.
Areas Of Satisfaction - I was most satisfied with their knowledge and the ease of the process.
Recognized Excellence - I would like to recognize the initial person that did the estimate.
Areas For Improvement - Weathersafe Restoration Inc. did not fall short.
Recognized Excellence - I would like to recognize Blake Willman for exceptional service.
Additional Comments - The crew was very good about tidying up the work site when they were finished.
Areas Of Satisfaction - I was most satisfied with the quality of work.
Lead Source - I heard about them from a friend of my husband.
Areas For Improvement - The timing of completeness. Which was rather out of their hands because there were not enough crews to do it.
Areas Of Satisfaction - I am most impressed with Mickey and his customer service with my project and my parent's project. He was just outstanding.
Recognized Excellence - I would like to recognize Mickey Yemmes for his exceptional service.
Additional Comments - Thank you for everything.
Areas Of Satisfaction - Quality of work
Recognized Excellence - Grant shaver
We already have.
Installation Crew - They did a very good job. We are very pleased.
Likely To Recommend - We already have.
Areas For Improvement - There were no problems whatsoever. It was a very smooth project.
Areas Of Satisfaction - The building inspector commented on it being a good job, so we were pretty happy with that.
Current Referrals - Everyone I know in this neighborhood has already completed their roofing work.
Recognized Excellence - They were all good.
The job was done professionally. The crew and manager were very polite.They worked fast and efficiently. They did a good job.
Areas Of Satisfaction - They were fast and efficient to the job. Matt was very quick to get the job done.
Recognized Excellence - Matt was great.
Recognized Excellence - They were all exceptional
Areas Of Satisfaction - Their response and communication was good.
Recognized Excellence - Randy, he answered all of my questions. He was very responsive with communication.
They did a great job.
Areas Of Satisfaction - I was most satisfied with the job. It looks really good.
Recognized Excellence - I would like to recognize Craig.
Areas Of Satisfaction - I was most satisfied with the quality of work and communication.
Recognized Excellence - I would like to recognize Blake Willman.
A meeting time was set and the staff was right on time. They explained the difference in shingles and metal roofing which was very helpful in making my choice of roofing materials. The staff was available for any questions which I really appreciated.
Areas For Improvement - No problems
Areas Of Satisfaction - After the call was made to Weathersafe a meeting was set up and everything fell into place in a speedy manner.
Recognized Excellence - The team of 3 young men worked on Sat & Sun in extreme heat. They did not waste any time in getting the job done. They stripped the roof and kept the refuse contained, did not smash my hostas or other flowers. Really impressed that I did not find nails in my yard and drive way. They were polite and better yet did a good job. Roof looks great.
Additional Comments - Thank you Weathersafe for a job well done.
Areas For Improvement - Took a little longer than expected. However I was glad they took there time to do it right and do a good job.
Areas Of Satisfaction - Great follow up, looks great, and they did a great job with clean up.
Recognized Excellence - Everyone was great!
Additional Comments - Great follow up and our roof looks great!
Communication - They exceeded my expectations I would rate it a 5 if I could. They were really good to me. Their communication was very good.
Areas Of Satisfaction - They were courteous people and contractors are good. They still have some things that they are working on for me.
Lead Source - I'm the owner of Greencastle Condominiums and my manager brought it up to my attention.
Additional Comments - They're working on some roof vents, that's the only thing remaining. He's working his butt off to get it done. Want it done before winter. I was satisfied with the people and they answered the phone every time that I called them. They are working on a unit that's dated back to 1986 and it's hard for them to get parts for it.
Areas For Improvement - Weathersafe Restoration Inc. did not fall short.
Recognized Excellence - I would like to recognize Micky for exceptional service.
Weathersafe Restoration Inc. was extremely easy to work with. They use only the finest quality products and all employees whom I have interacted with were exemplary in communication and work done on our roof. My insurance company was difficult in providing accurate and necessary information needed to finalize this claim but Weathersafe Restoration Inc. was extremely patient and understanding during this process. I highly recommend Weathersafe Restoration Inc. for your roofing needs.
Areas Of Satisfaction - The customer service and patience with my insurance company and the quality of work done.
They did everything they said they were going to do. The roof appears to be done properly and it looks great!
Likely To Recommend - I already referred them to a friend. They did everything they said they were going to do. The roof appears to be done properly and it looks great!
Areas Of Satisfaction - Great communication throughout the entire process!
Lead Source - My neighbor had a good experience with using them for their roof and siding repairs.
The work was completed in a timely manner and the site was cleaned up very well. I did find a couple of screws/nails but all in all they did a good job.
I would definitely recommend them to everybody.
Bill Pooler was my sales person. After I had experienced 3 other businesses for the roofing work did I find Weathersafe Restorations. The internet was my introduction to Weathersafe and then Bill Pooler made it all easy for the restoration of our home. I can't thank Bill enough and we are so pleased with all of the people that worked on the project.
Areas For Improvement - No "fell short" for this company. They are first class and very responsible all the way.
Areas Of Satisfaction - From the initial introduction after my call to Weathersafe, Bill Pooler made it easy for me to fill forms, select the product and the work was scheduled. He took charge of the project.
Current Referrals - I will be a very good spokes person for Weathersafe Restorations as time progresses.
Recognized Excellence - Bill Pooler was my "go to" person for everything. He even repaired a small area that was caused by another company when the windows were washed.
Additional Comments - All I can say (after 3 failed attempts with other contractors to get estimates for the project) I was most fortunate to find Weathersafe Restorations and Mr. Bill Pooler.
Areas Of Satisfaction - Our insurance company originally denied coverage for the damage to our roof. We had Weathersafe come out for a second opinion. Weathersafe worked directly with our insurance and we're able to get our hail damaged roof covered.
Weathersafe not only completed my water restoration project to my satisfaction but they kept me informed throughout the process, educating me on the steps necessary to mitigate the water damage and assisted in working with my insurance company. I can not recommend them enough and would use them for any upcoming projects!
Areas For Improvement - None
Areas Of Satisfaction - The work performed and communication, both were stellar.
Lead Source - Family member
Areas Of Satisfaction - Communication with Greg was good and he was knowledgeable and did a good job communicating.
The work was done timely and I had good communication with them throughout the process.
Areas Of Satisfaction - Everything was well communicated and the roof looks great!
Current Referrals - Not at this time but I will definitely recommend them.
We thank you for your professionalism and high quality job your company did for us. We appreciate your attitude toward this work-your cooperation, sense of pride in the work that needed to be done and the manner in which you kept us apprised at all times. This was truly appreciated and we would not hesitate in referring WeatherSafe Restoration to any person who needed roof repair, windows and siding. Your crew gets an A+ in service, attitude, work ethic and above all craftsmanship. Their attention to detail was fantastic!!!You have no idea how grateful we are! Should we ever need your services again, we will definitely be calling WeatherSafe Restoration!
Lead Source - A friend that had service done by WeatherSafe
Weathersafe was great to work with from start to finish. My roof and siding look beautiful and I have already recommended them to some family of mine.
Areas Of Satisfaction - The teamwork of the company and overall communication. Any time I contacted the office they were all aware of my project and were willing to help with any questions I had.
Lead Source - I was referred by a friend. they came highly recommended.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Weathersafe Restoration Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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