Total communication at every level from office staff [Abby and Jenny] to site supervisor, Richard. The crew was totally focused on the task at hand and worked carefully and responsibly. All yard decor was removed and covered to prevent any type of damage. At the conclusion of day's work, all items were replaced in the exact, same location. Richard guaranteed that both house and tool shed would be finished in one day. It was. Then, Richard asked if I would like to do a walk-around. This is a "well-oiled" machine who takes pride in what they do. All my concerns were addressed clearly and professionally.

Waterman did an outstanding hob overall on our new roof! Phil at Waterman was super helpful and professional throughout the estimate process and was on site and ready to help in any manner throughout the project. The crew was professional and did an extremely good job overall and when we had an issue with a portion of the metal work they came back and fully rectified all the issues… Great… Great… Great follow through and work overall!!!

Sales rep very knowledgeable

Have done a lot of work for me and very very good

Everyone was nice, the crew did a fabulous job and they he left my yard looking better than when they started.

I absolutely LOVED the Team that came out to do my roof. I am a single woman homeowner and I was concerned about not knowing enough and being taken advantage of. I could not have been happier. The Team could not have been better - SO easy to work with, and the Team was fantastic!

I am very happy with my new roof.

Good clean service at a competitive price

Fantastic, quality work. Treated my home as if it were their own!

Very professional, cleaned area, explained what they did and what was needed.

Great job

Professional and top quality

Fast, efficient

James and and his crew were the epitome of professionalism and where meticulous in their attention to details.

Organized, done in a timely manner

Had them do 2 jobs for me, and so pleased. Would always recommend them.

Very easy to recommend. Joe G went well above and beyond what other company representatives did. He was always available to answer my questions and concerns.

I appreciated the honesty and sincerity of representatives who I dealt with. Also the efficiency and attention to details as I watched the installation of my new roof.
Jim and his crew performed this job in professional way, especially the person in charge of picking up and cleaning.
I was amazed of the level of harmony demonstrated by all.
Thank you for a job well done

Everyone wanted the job to be perfect and couldn’t have been more nice and helpful.

Unit cohesion

I didn’t feel pressured and they were very knowledgeable. Everything was very organized and thorough.

Great work

The company was very informative and on step of every step.

From estimate to job completion, it was a great experience.

Jim Waterman and Juan were very easy to work with. The crew was professionally attired and worked in an efficient and professional manner. They tarped the soffits to catch the demoed debris and the job was totally cleaned up prior to them leaving, including a magnetic check for nails.

I was happy with the work done. The quality, appearance, the speed of the job and the company's commitment towards the town is why I chose Waterman. Thank you for a job well done.

Good job by all workers. On top of every little thing especially the clean up. All needs were met from beginning to end. Thanks to John and Roger! 👍

We will definitely refer this company to friends and family! The service, workmanship and product were excellent! They go over and above to satisfy their customers!

A

Based on my experience, I would highly recommend Waterman Building and Remodeling for a roof replacement. All of my contacts with company representatives were very professional. The work was completed on schedule. Clean-up was complete.

Clear communication, organized, and skilled craftspeople.

The install of our roof was absolutely painless. The workers showed up on time and didn’t stop til they were finished. Cleanup was professional and compete.

The customer service and installation crew were absolutely impeccable! Everyone was a pleasure to deal with and went above and beyond to ensure we were happy with our roof and their workmanship. Everyone was extremely knowledgeable and communicated well through every step. The installation was completed as scheduled, professionally, and without flaw. We have absolutely NO complaints only praise for a job well done! We greatly appreciate their professionalism and hard work. We would highly recommend Waterman Building and Remodeling to our family and friends.

I will not hesitate to recommend

Jim and crew on time, professional, problem solvers, kept us in loop

We had our roof re-shingled and had skylights replaced. James (Jim) and his crew did a fantastic job. He answered any questions we might have had. Absolutely love our new skylights and roofing. They did a great job cleaning up. Went over all the grounds a few time to be sure they got all debris. I would highly recommend Waterman's if you need your roof issues taken care of.

Professional, responsive and friendly

Everyone was professional from Dan the salesman right to all the workers. They clean up and you would never know they were there!

Super professional and organized. Kept me appraised of where we were with the job. Did a super job. quickly provided paid invoice and pictures.

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Loved the products and professional install, meticulous cleanup by the crew, like they were never there. Rick and Cory very knowledgeable answering all our questions.

As retirees, my husband and I were around to witness the Waterman Building Crew's work firsthand. We were impressed with their teamwork and their efficiency. Everyone in the crew knew their job and did it exceedingly well!

Very professional from initial survey and quote to completing the work

Really impressive group of employees. Love every one of them. They did a great job, meticulously cleaned up, put everything back where it was and it came out great.

The experience was very positive from the first interaction with Andy to the completion of installation

Crew was amazing. I would highly recommend Waterman. The roof looks beautiful.

Service and Quality right from the first phone call to completion. A rare and refreshing thing nowadays!

Would highly recommend they did an excellent job

yes I will

Building skill and knowledge