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Very Good and made sure the Job was done correctly and that I was Happy with it!
We got them through HomeAdvisor. The customer service was really good. They wanted to make sure we were happy. They covered all of the bases and gave many options of what we could do. Doug laid it out better so that I was happy. We were on the same page through the whole thing. He suggested special... more
It was a great, smooth process. They walked us through the insurance claim well and I am really satisfied.
We were very happy with the service we received from Fresh Coat Painters. They were very knowledgeable and personable. All neighbors
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Water Damage Denver as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys