From initial site visit, receipt of quote, addressing any questions, and the purchase/installation of furnace and duct cleaning - service was exceptional. Highly recommended.
Always have been reliable and staff friendly and responsive.
They don't subcontract, prices are fair and reasonable and ALL of the employees exceed my expectations consistently.
All the installers from Marty to Darius including the electricians and the other installer were very professional,,courteous,,informative..
Do good work
I just got a brand new furnace/ac/water heater. After initial coordination with manager. But during installation the over flow was started to be drilled through the front of the house rather than the coordinated location. If I didn't stop them when I did I would have been even more disappointed. Then a few little things that add up especially when my new unit stopped working two times and the second right after a house duct cleaning. There was no walk through of the units after completion other then general info. The look and feel of the work just not there. Is it to code yes. But the aesthetics sometimes is so much more.
Their quote was very price competitive, they showed up on the day scheduled and did a very professional job installing a five mini split system in two days.
I have passed on my experience to over a dozen friends and family.
The job was proficiently and expediently completed in less time that I anticipated.
Excellent services from all departments I had encountered with. Friendly and knowledgeable.
Professional in all respects, and good pricing.
I like the professional and they gave all the information I needed to use the run the units
Yes, I am very satisfied with the quality of the employees work.
Absolutely! And I have recommended already!
Because I used the company many years ago. That was a big snafu with the contractor installing my windows. Washington Energy jumped on the problem with the contractor and the improper installation of my windows. Fired the guy and promptly took out the windows and reinstalled them correctly. I have been in Mason county since 2016. Each year I checked to see if you were in Kitsap county yet. Finally! Everyone was wonderful. Thank you again and again.
The professionalism is stellar- thank you!!
Yes, I do think they do a good job, but my installation had issues!
My team was on time, so polite and knowledgeable and friendly. They did a great job and I would trust them to come back any time. We're looking forward to a more quiet and energy efficient winter compared to the old equipment that came with the house.
I am in the middle of my third project this summer/fall with WES. First was a gas fireplace, it's beautiful and I'm looking forward to cooler weather so I can use it. Next were windows throughout my home, and a new front door. All wonderful, they make a huge difference in how my home looks and feels. Now the siding is being replaced. So far, I'm very happy, Each of the crews working here have been very professional. They answer any questions I have. They work within the time frame given. The finished work is even better than I expected. Prices are very competitive. I highly recommend WES, and will contact them first if I have any more work needed.
Plumber who installed our water heater was quick, efficient, meticulous and had 20 years of experience. Answered all of our questions.
The process was smooth from start to finish. The employees/tech were very knowledgeable with clear processes and procedures.
Every person we dealt with from Kelly, one who prepared our estimate, to the team of workers who did the installation, were informative and knowledgeable. We were comfortable with their install from start to finish. Much quicker than we thought it would take and no mess left for me to clean up either.
After this job was completed I recommended Washington Energy Services to three people I know who are looking into installing AC/heat pump for their houses. I am impressed with the crew, the product they installed and the overall experience.
I'm sure I have already recommended Wash. Energy Services and described what great work you do.
Very professional. The workers did a great job and was on time.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Washington Energy Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys