We’ve been customers of Washington Energy for over 20 years. When it came time to replace our HVAC they were the only ones we called. We wouldn’t trust anyone else!!
Seamless service from start to finish.
I would have made it 5 stars except they do not reward customers for referrals. To me that is poor customer service.
Effective and timely communication. Technician was professional and personable. Project completed as anticipated.
The salesperson was very informative for AC. He was able to get us a rebate which helped with the expense. We are repeat Bryant furnance customers.
WES installed a new gas furnace in my home. They called ahead of time to say they were on their way in the window of time given us. They worked for several hours until satisfied. They made sure we could adjust the thermostat and had no questions. They cleaned up after themselves. The company followed up with a call and an email with some important phone numbers. I am very satisfied with my new furnace and the service.
it took 3 visits for the equipment to be installed correctly, and to be using the correct equipment
I was very pleasantly surprised at how smoothly everything went. WES met all expectations and then some. All the reps/technicians were very professional and great overall.
I have worked with WA energy services for over 20 years. The quality of work, workmanship, and adhereance to code requirements are outstanding.
I have had city inspectors tell me that when they see the work is done by WA energy services, they know the work is done right.
I will never recommend Washington
JJ replied all the emails I sent to him promptly and he knows what he does for WES's customers. I highly recommend WES because of JJ and his crews.
Very happy with th work
Great service! They showed up when they said they would and called to confirm.
Very easy to work with. All people I dealt with were very professional. Went the extra mile to make sure I got PSE rebate. Much less expensive than three other companies that quoted same job.
I was more likely to recommend Washington Energy Services before this last experience. From the date of the initial installation, 12/19/23, it took numerous visits from different technicians to do repairs/modifications to our furnace over the course of three weeks. During this period furnace never did supply adequate heat. It was only after we talked to the Installation Supervisor that he took responsibility for the project and did get our problems rectified so that the furnace was finally able to perform properly.
The crew installing my new furnace and wiring for an electric car and for an induction range were very professional and a pleasure to work with.
Professional on time really enjoy the experience
Very helpful
Technicians arrived on time, work was done quickly and efficiently. It was inspected and wrapped up in a timely manner. Washington Energy doesn't disappoint. We've been using their services for 15+ years.
From estimate to completion, I was kept informed and my questions alswered.
They communicated well, were prompt, efficient, courteous, and took time to explain the installation and operation of the equipment.
I’m the tenant of Janice Ellis, WA Energy has been out at least twice in the 3 years I have lived here. The visits have been timely and the service was completed without problems.
While all projects have their challenges, WA Energy has shown over a long period of time that they have the resources to deliver on customer needs. The quality of longevity in any business is an important point to consider in choosing a contractor.
Excellent service from determine problem and repairing in timely manner
While technicians didn't fully understand the work parameters, they did quickly resolve the issue. We are happy with a professionally installed furnace that is an upgrade from before, in both efficiency and features.
The Washington Energy Services team was very professional when they arrived. They worked diligently and efficiently. They did an excellent job, and I’m very pleased with my new furnace.
From initial site visit, receipt of quote, addressing any questions, and the purchase/installation of furnace and duct cleaning - service was exceptional. Highly recommended.
Always have been reliable and staff friendly and responsive.
They don't subcontract, prices are fair and reasonable and ALL of the employees exceed my expectations consistently.
All the installers from Marty to Darius including the electricians and the other installer were very professional,,courteous,,informative..
Do good work
I just got a brand new furnace/ac/water heater. After initial coordination with manager. But during installation the over flow was started to be drilled through the front of the house rather than the coordinated location. If I didn't stop them when I did I would have been even more disappointed. Then a few little things that add up especially when my new unit stopped working two times and the second right after a house duct cleaning. There was no walk through of the units after completion other then general info. The look and feel of the work just not there. Is it to code yes. But the aesthetics sometimes is so much more.
Their quote was very price competitive, they showed up on the day scheduled and did a very professional job installing a five mini split system in two days.
I have passed on my experience to over a dozen friends and family.
The job was proficiently and expediently completed in less time that I anticipated.
Excellent services from all departments I had encountered with. Friendly and knowledgeable.
Professional in all respects, and good pricing.
I like the professional and they gave all the information I needed to use the run the units
Yes, I am very satisfied with the quality of the employees work.
Absolutely! And I have recommended already!
Because I used the company many years ago. That was a big snafu with the contractor installing my windows. Washington Energy jumped on the problem with the contractor and the improper installation of my windows. Fired the guy and promptly took out the windows and reinstalled them correctly. I have been in Mason county since 2016. Each year I checked to see if you were in Kitsap county yet. Finally! Everyone was wonderful. Thank you again and again.
The professionalism is stellar- thank you!!
Yes, I do think they do a good job, but my installation had issues!
My team was on time, so polite and knowledgeable and friendly. They did a great job and I would trust them to come back any time. We're looking forward to a more quiet and energy efficient winter compared to the old equipment that came with the house.
I am in the middle of my third project this summer/fall with WES. First was a gas fireplace, it's beautiful and I'm looking forward to cooler weather so I can use it. Next were windows throughout my home, and a new front door. All wonderful, they make a huge difference in how my home looks and feels. Now the siding is being replaced. So far, I'm very happy, Each of the crews working here have been very professional. They answer any questions I have. They work within the time frame given. The finished work is even better than I expected. Prices are very competitive. I highly recommend WES, and will contact them first if I have any more work needed.
Plumber who installed our water heater was quick, efficient, meticulous and had 20 years of experience. Answered all of our questions.
The process was smooth from start to finish. The employees/tech were very knowledgeable with clear processes and procedures.
Every person we dealt with from Kelly, one who prepared our estimate, to the team of workers who did the installation, were informative and knowledgeable. We were comfortable with their install from start to finish. Much quicker than we thought it would take and no mess left for me to clean up either.
After this job was completed I recommended Washington Energy Services to three people I know who are looking into installing AC/heat pump for their houses. I am impressed with the crew, the product they installed and the overall experience.
I'm sure I have already recommended Wash. Energy Services and described what great work you do.