At Visionaire Windows, we are still committed to the health and safety of our customers and employees. With the spread of the COVID-19 virus, we are updating our measures in place to help ensure your health and wellness while providing the best service possible.
While our office is closed to the public, we are back in the office and ready to help you with all of your window needs. We are allowing customers to come into the showroom, but by appointment only.
We are beginning to offer in-home appointments again with the proper PPE, and we are still offering "social distancing" appointments in which the salesperson can do a driveway demo. We will also continue to offer our online web appointments for those that prefer. Contact us today by emailing us at firstname.lastname@example.org or calling 404-543-9306.
Prompt. Courteous - Professional overall and fixed any problems rapidly. Good product.
They are extremely easy to work with. They are very open and honest.
Visionaire Windows was very professional and prompt. All the work was done on time and done well. The final result is what I expected.
They were knowledgeable and did a very good job. They did the whole house in one day.
It was an easy and seamless installation!
Everyone I spoke with during the Window process was excellent.
Replacing our windows with Visionaire Windows was absolutely one of the best home improvements we have done. Not only do they look fantastic, but it is saving us hundreds of dollars each month. The folks at Visionaire could not have been more helpful and professional. Excellent, excellent service and an amazing product. We will be using them to replace the windows in our rental home in the future!
My wife and I had a very good experience with Tim and staff of Visionaire Windows. Unlike many home improvement companies Tim focused on the benefits of the windows and work quality Visionaire provides instead of creating a high pressure sales environment. Dorothy and other admin staff are super responsive to calls and questions and letting us know scheduling dates for installation, etc and the installation crew did a high quality install in November 2019. We chose Great Lakes windows and there has been a very noticeable decrease in external noise and humidity reduction throughout the house. The windows have been a great investment from our perspective and came with a 25 year glass warranty. Highly recommend Visionaire for windows and doors.
Installation was very professional
Everything has been good so far.
I was completely satisfied with the windows and door installed by Visionaire Windows.
I love my new windows and Visionaire was great from start to finish. Communication was wonderful and installations crew arrived on time and cleaned up nicely. I would highly recommend Visionaire
We are extremely pleased with every area of the project we undertook with Visionaire Windows to replace all the windows in our home. The people who represented this company in every stage of this project, the persons on the phone, the salesmen and every installer was a delight to work with.
Top quality products, people, and workmanship.
They resolve the issues promptly and everyone in the company will definitely help with promptness and solutions! Definitely something to look for in the service business! The company will always try to make it perfect
Very professional and everything handled as described.
The company is responsive and professional.
Visionaire did a great job for what I felt was a fair price.
The Visionaire representatives explained my window options clearly and they provided a competitive price. The installation process for all 21 windows in our house was complete in 2 days by an experienced crew. I will recommend Visionaire Windows to our neighbors.
They are exceptional installation company. They are highly recommended. I would use them again for further projects.
The replacement of my windows went very well though the estimated time for completion took much longer than estimated.
From the vision of our window project to the installation, Visionaire Windows met and exceeded our expectations. After enduring several other window companies’ “icky” sales pitches, we were most surprised with the straight-forward, informative, non-salesy visit we experienced with Ross Rosen. We discussed product options available at our price point, and after a decision had been made, Visionaire made the process of color selection, measuring, ordering, and installation a seamless one. We experienced consistently prompt communication and Visionaire was always ahead of any potential problems. When an issue was found with the condition of our window sills, Visionaire addressed the problem and ensured our window product was installed the best way possible. Installation of our 18 windows was completed in one day- and all the windows arrived to the job site with no damage or missing units. Should we have any issues in the future, we are confident in Visionaire’s customer service and warranty.
After checking reviews of several window companies, my husband and I were most impressed with Visionaire. Our instincts told us that this family-owned business would most likely foster honest work ethics and give the best deal for the work needed and they did not disappoint! They came out, gave an estimate, ordered the windows to be made, gave us an ETA on the install, arrived on schedule to do the work of replacing 22 windows and they finished in one day! They also offered financing, which we accepted due to the low rate.They cleaned up any remaining debris and the crew was very professional. There was minor issue with a gutter damage due to the position of the front foyer window, which we did not notice until they left, which they quickly replaced; in the end, the owner made a special visit to make sure it was corrected and that everything was to our liking; that was stellar service! We were so pleased with their work and customer care, that I referred them to my daughter and she had them replace the windows in her condo as well. In a nutshell, Visionaire is reasonable, professional and detailed and provided us with top quality windows. I am so glad we took the time to pick a good, honest window company.
From start to finish everything was smooth and perfect!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Visionaire Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys