Additional Comments

Additional Comments - This is the only company I will ever hire for window replacements. Excellent service. Extremely clean and professional. John Price

Additional Comments

Additional Comments - They did a wonderful job !! I would definitely recommend them.

Walter and his team are very responsive at any time of day. They didn't mind going out to the job site multiple times to ensure that the project was going to be done correctly and to my liking. I appreciated that.

Types of work

Types of work - Window replacement

Additional Comments

Additional Comments - This is the second time I've worked with Valdicass. I will most likely work with them again because not only the service, but also the quality have been outstanding.

Additional Comments

Additional Comments - The communication back and forth throughout the entire planning and execution of the project was outstanding. Highly recommend to anyone needing any work or improvements done!

Additional Comments

Additional Comments - Great company to work with

Very pleased from start to finish. Obed Perez did an excellent presentation explaining every detail. Jesse was in charge of the installers. He also did a great job directing the crew. The crew was very respectful of the kitchen surroundings covering all surfaces. They carefully removed the stain glass window and moved it to the garage. They installed a beautiful window in place of the stained glass window. And then an awning window was installed above the sink. We could not be more pleased!
Valdicass an excellent professional company which we will recommend to others.

Types of work

Types of work - Installed 2 beautiful kitchen windows.

Clean

Clean - They left the area in perfect condition.

Professional & Organized

Professional & Organized - Completely

Additional Comments

Additional Comments - We are completely happy and satisfied with the whole experience.

I am happy with their service. They come when they say they are going to come and always leave the job clean.

Types of work

Types of work - Windows

Additional Comments

Additional Comments - I wish all the contractors I have had were like them!

Yes, I would highly recommend Valdicass. The quality of work, attention to detail, cleanliness and pleasant personalities were first class.

Additional Comments

Additional Comments - They recognized that tuckpointing work was needed around one of the doors and were able to secure someone to do that work for me.

Start to Finish, I, thoroughly, enjoyed my experience working with the Valdicass team! From my initial contact with Teri in the office, to having Obed come out to measure & understand the scope of the requested work (Front Entry Steel Door/Storm Door and Back Entry Steel Door/Storm Door) & getting the quote, followed by Walter(owner) coming out to check measurements & look at special considerations for accomplishing the job, and then the install by their professional, clean & efficient installation team(Jesse, Danny, Ever, & Don)! We love the finished look & the worthwhile investment we made to our home! It adds Great Curb Appeal, Noise Reduction, Energy Efficiency & Security to our 1928 Bungalow! Without hesitation, we will call Valdicass for our next home improvement project! Thanks!

Types of work

Types of work - Front Entry Door/Storm Door & Rear Enrty Door/Storm Door

Types of work

Types of work - window replacement

Additional Comments

Additional Comments - From the initial email and call, to the quote, and installation, Valdicass was the definition of professional. Top notch customer service and clear communication. When installation day came, the team showed up on time and was impeccably clean and considerate of the work space. Our house was built in the 80's and still had the original windows and trim. You can tell the big difference with the new windows and white trim. No more draft through the windows. The window looks fantastic, too! Thank you, Obed, Walter, Teri and the crew for your honesty, honoring our request, quick and solid workmanship and wonderful experience:) Very impressed!

Types of work

Types of work - Siding and gutters.

Additional Comments

Additional Comments - They did a great job!

Additional Comments

Additional Comments - The workman did a great job installing my windows.

They were a great company to work with.

Additional Comments

Additional Comments - It was very smooth, and we are happy.

Very professional and smooth experience

Types of work

Types of work - Sliding Patio Door Patio System.

Additional Comments

Additional Comments - Abed Perez was wonderful. He reviewed the situation and explained answered all our all our questions. The job supervisor Jesse,was at all times very professional and knowledgeable.

Additional Comments

Additional Comments - It was awesome!

Additional Comments

Additional Comments - They were very professional and did a great job. Love the door!

The installers were professional and easy to understand. In the past, I have had work done by other companies and English was the second language for the workers. I found it very difficult to understand what they were attempting to relay.

Additional Comments

Additional Comments - This is the third project where we have used Valdicass. We will continue to use their services. Great people and great job done.

Additional Comments

Additional Comments - One of the best companies I have had the pleasure of doing business with.

Beginning to end, overall experience was very good.

Additional Comments

Additional Comments - The existing aluminum trim on the outside of my old window, covering the lintel was removed. I wish I had been told this was going to be done ahead of time so I could address it. Now have new windows with rusty lintels (which are on my second floor). Maybe Valdicass should include refinishing the lintel as a service.

From RFQ to final install, the team at Valdicass was very responsive and gave accurate detailed information at every step of the process. Their customer service and professionalism was exactly what you would want/expect for a large project to your home.

Types of work

Types of work - I got my sliding patio door replaced for this project.

Valdicass was wonderful to work with and I will absolutely call on them again!! The Valdicass team was extra flexible in coordinating with my re-siding project while also replacing an unneeded patio door with a lovely new window and knee wall. They spent extra time to ensure coordination despite supply chain delays, and the new window is precisely as expected and beautiful. I'm super glad Pella led me to Valdicass and look forward to doing my front door this year! :)

Additional Comments

Additional Comments - Very friendly and knowledgeable helping us select 2 storm doors.

Absolutely excellent, start to finish. Will use again myself if need arises!
Highly recommend.

Additional Comments

Additional Comments - I was tremendously impressed with this experience, start to finish! There is definitely a superior level of quality to other options I considered. The installers are very knowledgeable and have long term experience w the company mpany. They know what they are doing!! Well done!

Great job under adverse weather conditions

Additional Comments

Additional Comments - This was the second major project they have done and both were done to perfection

Additional Comments

Additional Comments - Top notch team: sales, installing and service. Very, very pleased regarding the whole process. You can't go wrong with this company. GREAT JOB!!!!!!

Fantastic experience, from start (sales) to finish (installation) for our new front door. Walter and his team are top-notch, knowledgeable professionals. The team was on time, well-prepared and worked through high winds/rain (and STILL did an amazing job). I can't stress enough how friendly and professional the team was. I'd highly recommend Valdicass to anyone.

Bonus notes - Walter went above and beyond throughout the process. When we visited the showroom, he was wonderful with our 2 kids. When he came out to measure out our old door and provide a quote - he fixed our existing storm door on the spot. During the installation, he took the time to completely re-wire our (broken) doorbell. Awesome customer service.

I am going to do that separately. I have a link to do that.

Very pleased with the quality of the installation. The team was excellent, on time, quick and courteous.

Respectful

Respectful - They used lots of drop cloths to keep the floors clean

Everything was smooth and seamless. It was all great from the salesman to the installation.

Additional Comments

Additional Comments - The installation team was truly superior and experts in their field. The measurement technician, Marek, was phenomenal as well.

Everything came out perfect!

Valdicass is excellent! Communication throughout project is prompt and thorough. Odd details handled professionally. Final result absolutely beautiful. GREAT to work with. Will hire again!!

The crew of Jessie, Danny, and Raul were great. We had a few unforeseen challenges along the way of the window install. However, the crew met the challenges and improved the structural integrity and look of our house. The crew was courteous to our family, clean inside and outside of our home, and respectful of our grandchildren"s nap times. The new windows have improved the look of our home.

Additional Comments

Additional Comments - The Valdicass team was professional, responsive, and accommodating from initial sales contact through installation.

Great job. Very nice people to do business with

Safe

Safe - All the men worked together and kept the work site free and clear of debris

Respectful

Respectful - The workers were very pleasant

Communication

Communication - Walter responded to all of our questions and requests. He is a great guy.

Quality Of Materials

Quality Of Materials - He went over the materials in his showroom prior to our signing a contract. We really love the fiber cement he used. James Hardie.

Quality Of Workmanship

Quality Of Workmanship - Very satisfied. Walter is very professional.

Expertise

Expertise - Walter did a great job. We looked at other work he did before we signed an agreement. And we called some of his clients. Everything looked great and his customers highly recommended him.

Problem Resolution

Problem Resolution - There were no problems

Professional & Organized

Professional & Organized - Started and finished the work as he said he would

Schedule

Schedule - Yes he did. Great Job!

Recognized Excellence

Recognized Excellence - Walter, Jesse, Angel

Areas Of Satisfaction

Areas Of Satisfaction - Great job on windows and then all cleaned up. Not a speck.

Everyone is very helpful and informative on the products, as well as their services. They have a good selection and the showroom is very nice and helpful to choose the right window/door. The installers were on time and walked me through what they were going to do and any let me know of any issues that came up- they also cleaned up very well.

Installers were efficient and friendly. Cleaned up well when leaving.

Areas For Improvement

Areas For Improvement - None!

Areas Of Satisfaction

Areas Of Satisfaction - Exceed

Recognized Excellence

Recognized Excellence - Obed Perez

Areas Of Satisfaction

Areas Of Satisfaction - Great service! Very friendly. I would recomend Valdicass Inc to everyone

Recognized Excellence

Recognized Excellence - Jessie was an excellent foreman. His communication skills were excellent so I knew where project was at. He executed as expected.

Valdicass Inc. did a good job. They did what they were going to do. They worked hard.

Types of work

Types of work - Valdicass Inc. also installed aluminum fascia around the doors and windows.

Recognized Excellence

Recognized Excellence - They were all good. Valdicass Inc. did a good job across the board.

Recognized Excellence

Recognized Excellence - I would like to recognize Obed for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Sales and installation met my expectations.

Valdicass responded quickly and handled every aspect of my project to enlarge my kitchen window. The workmanship was great and happened exactly when they said it would. I would use them again without a doubt!

Recognized Excellence

Recognized Excellence - Obed was the point person on my project. He was incredibly responsive and was there every step of the way.

Recognized Excellence

Recognized Excellence - Valdicass was there to keep me updated the entire duration of the project and were on time, quick and efficient.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work exceeded expectations and I'd recommend them to anybody.

It was great service, from the salesperson and the people that installed the windows. The salesperson kept in touch the whole time. They did a great job on the windows, and great on the upstairs windows as well.

Clean

Clean - They picked up and everything. They were here two days and cleaned up each day.

Safe

Safe - They set up shop on the back deck. I did not see anything that seemed unsafe.

Recognized Excellence

Recognized Excellence - I think it was the owner, who came to the house to pick up the check. He did that two times. He lives nearby. It was nice for him to do that, to keep me from having to go out.

Areas For Improvement

Areas For Improvement - I was not sure what to expect. Everything went great.

Areas Of Satisfaction

Areas Of Satisfaction - The met or exceeded expectations in the customer service, from the sales to the people coming here, to the owner coming here. Overall, it was great customer service from everybody.

Types of work

Types of work - Garage vinyl siding and trim, painting

Recognized Excellence

Recognized Excellence - Good team effort by them

Additional Comments

Additional Comments - Overall good experience, very good job. I had already recommended the company to my neighbors and now feel confident about that recommendation.

Types of work

Types of work - Windows

Recognized Excellence

Recognized Excellence - Obed was very informative.

Areas For Improvement

Areas For Improvement - just price

Areas Of Satisfaction

Areas Of Satisfaction - service

Additional Comments

Additional Comments - overall was satisfied with the service.

Recognized Excellence

Recognized Excellence - Obed Perez our sales associate was outstanding in that he was knowledgable and precise. We appreciated that very much. Additionally the installation crew was exactly on time, friendly and meticulous in their work. The owner even came by at the job completion to ensure it was done well and that we were satisfied. We could not have had a more positive experience!

Areas For Improvement

Areas For Improvement - None