“We Are Open For Business! COVID 19 3/27/2020 Update - Learn More”
To Our Valdicass Customers And Friends,
At Valdicass, we are taking COVID 19 very seriously, as well as our commitment to servicing our customers.
We are monitoring the latest news closely. As we navigate in this dynamic and concerning the environment, we are continuing to place the well-being and safety of our customers, employees, and the community at large at the forefront of everything we do.
We remain open! To be safe and maintain operations, we have developed this COVID-19 Exposure Prevention, Preparedness, and Response Plan to be implemented throughout the Company and at all of our job sites. We have also identified a team of employees to monitor available U.S. Center for Disease Control and Prevention (“CDC”) and the Occupational Safety and Health Administration (“OSHA”) guidance on the virus. These strategies and actions below apply to not only our corporate office employees but also our family of in-home design consultants, installers, service technicians, and face to face marketing teams.
This Plan is based on currently accessible information from the CDC and OSHA. It is subject to change based on further information provided by the CDC, OSHA, and other public officials. Valdicass may also amend this Plan based on operational needs.
Responsibilities of Employees
We are asking every one of our employees to help with our prevention efforts while at work. To minimize the spread of COVID-19 at our job sites, we all must play our part. As set forth below, the Company has instituted various housekeeping, social distancing, and other best practices at our job sites. All employees must follow these. Also, employees are expected to report to their managers or supervisors if they are experiencing signs or symptoms of COVID-19, as described below. If you have a precise question about this Plan or COVID-19, please ask your manager or supervisor. If they cannot answer the question, please contact Walter Skura at 708-415-1839.
OSHA and the CDC have provided the following control and preventative guidance to all workers, regardless of exposure risk:
· Frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based hand rub with at least 60% alcohol.
· Avoid touching your eyes, nose, or mouth with unwashed hands.
· Follow appropriate respiratory etiquette, which includes coverage for coughs and sneezes
· Avoid close contact with people who are sick.
In addition, employees must familiarize themselves with the symptoms of COVID-19:
· Shortness of breath, difficulty breathing; and
· Early symptoms such as chills, body aches, sore throat, headache, diarrhea, nausea/vomiting, and runny nose.
If you develop a fever and symptoms of respiratory illness, such as cough or shortness of breath, DO NOT GO TO WORK and call your healthcare provider right away.
Likewise, if you come into close contact with someone showing these symptoms, call your healthcare provider right away.
Respectfully, it is our homeowners who will determine the comfort level of interaction as we move through these coming days. We are grateful for the opportunities you provide for us. Please know we are here for you, we continue to serve you and are doing everything we can to continue to help you with your home improvement needs.
And while the construction and remodeling industry continues to march forward, we understand that you might feel uneasy about what will happen in the coming weeks and months. While we at Valdicass cannot be sure of what the future has in store, we are confident of one thing. In essence, we’ll do everything we can to providing you the Ultimate Remodeling Experience.
In the interest of the safety of our teams and the public, adjusting our standard in-home design and consultation process to be a virtual experience. If you have a computer or tablet, a tape measure, and 45 minutes of your time to connect with one of our representatives. We are still able to provide you with a firm price and to guarantee that price for 6 months.
If you are at home and finding yourself with some time to think about windows, doors, or portico project, please book a virtual appointment to get a firm price here.
Areas Of Satisfaction - They took great care of my home throughout the process and made sure to ask questions if there were any variations we needed to consider. Absolutely fantastic!
Valdicass is top notch. They are so professional and awesome!
Quality Of Workmanship - Unparalleled. Attention to detail was impeccable
Professional & Organized - Definition of professional and organized. Absolutely fantastic
Sales Knowledge - I communicated to Walter what my goals were and he recommended the best products to meet those goals
Recognized Excellence - Walter, Jesse and crew were the most amazing people. We felt comfortable with them being in our home and absolutely loved them!
Areas Of Satisfaction - Professionalism, work ethic, promptness, communication were fantastic
Walter and his team were very professional, arrived on time and did a great job. Walter was very responsive to our texts, questions and the best thing we liked was they did not pressure us to make decisions to buy their product.
We had nine 50+ year old basement windows removed and replaced. The installers were great/fantastic. They were friendly, clean, careful, best quality work. Windows look fantastic inside and outside. Would definitely recommend and use again.
Recognized Excellence - All installers were efficient and very l I’lprofessional and all were gentlemen!
Areas Of Satisfaction - Perfect installation and choice of window
Additional Comments - When needing other windows, I will again use Valdicass, Inc!
Recognized Excellence - The entire Valdicass team was friendly knowledgeable and efficient. We would gladly refer the owner and installers to anyone looking to exterior work to their home or replacement/modification of windows and or doors.
Areas For Improvement - Not applicable in our situation
Areas Of Satisfaction - On time, quality work, superior communication, friendly staff.
Additional Comments - I would highly recommend Valdicass (Walter, Jesse, and Danny) and will use them for all my current and future projects. We received daily compliments regarding the exterior updates that made to our home originally build in the mid 1970's,
Recognized Excellence - The owner and his crew
Areas Of Satisfaction - good company to deal with
Very well-run company. Nice people, excellent work. Very straight-forward and uncomplicated.
Areas Of Satisfaction - Just not insane in any way. Seems very intent on having a well-respected company that will be in business for a long time. Very rare in home contracting. Also, absolutely no tech communication issues. Knows how to run a modern business.
Lead Source - Yelp.
Working with Valdicass was the first experience I've had with a major home renovation project. From start to finish Walter and his crew took care of everything. I have recommended Valdicass to all my neighbors, friends and family. I can say without a doubt that this company will meet your expectations for any home renovation or remodeling project you have. I'm glad I gave them a call, you will be too!
Areas For Improvement - They met all my expectations.
Areas Of Satisfaction - Walter took the time to make sure I was satisfied during every step of the project.
Lead Source - Valdicass was referred to me by my HVAC contractor. He is also part of my community, I try to keep all my business in the community I live in to support our local businesses.
We had to replace old Windows and decided to go with Valdicass, which was recommnded by one of our friends. The whole process - from the estimate to completion went smooth and without any isses. We were extremly happy with estimate, pricing, and final finish. Reeally, could not find anything to complain about. Very highly recommended.
Areas Of Satisfaction - Hard to pick up one area, but "final product" would be probably on top.
Lead Source - From a friend
Additional Comments - Thank you.
Walter and his crew were professional, courteous, and clean from start to finish. Their craftsmanship was excellent. We love our new windows and would recommend them 100%.
Areas For Improvement - None that I can think of.
I've used them before and I did it again, and they do a great job, so I will continue to use them.
Areas Of Satisfaction - I was most satisfied with the communication, quality and the price.
Lead Source - He had done previous work for me and I just decided to go on back.
They were right on when it came to time and cost.
Walter went above and beyond to accommodate our needs and wishes. He guided us through the entire process of choosing the best windows for our needs yet staying within a reasonable budget. The entire project went very smoothly.
Areas For Improvement - none
Areas Of Satisfaction - Cleanliness: Walter and his crew put down tarps to protect the hardware flooring and picked up as they went along so the job site was always safe. Professionalism: Walter and his crew was punctual and set right to work respectful of the home and outside areas and of course, the owners. Walter even introduced us to each member of the crew so we would know who is working with him in our home. Their attention to detail and their impeccable work produced spectacular results inside and out! Communication: Walter kept us appraised of every phase of the remodel.
Lead Source - I went to the Pella Window website and Valdicass was the first installer who was listed as a platinum certified installer. Then I went to BBB website and read sterling reviews and a great rating. Lastly, I went to the Valdicass website and noticed Walter received an award for his work.
Additional Comments - My husband and I love our new windows and highly recommend Valdicass to anyone interested in impeccably installed, quality replacement windows at a fair price.
They worked very hard and went above and beyond at all times. I would highly recommend and look forward to using them in the future. THANKS.
Areas For Improvement - None.
Areas Of Satisfaction - They were very timely on all accounts, extremely efficient, picked up after themselves and the quality of materials was exceedingly worth every cent.
Additional Comments - Wish them continued success in their business.
Everyone who wants new windows should call Valdicass! Walter is wonderful to work with. All the staff were efficient and polite. The job was done in a timely manner, and we are very pleased with our new windows. Walter gave us complete instructions on how to open, lock, and clean our new windows. We are so glad that Valdicass was our window contractor!
Areas For Improvement - We can't think of anything that they could do better!
Areas Of Satisfaction - The courtesy and efficiency of the staff and the beauty and functionality of our new windows.
Lead Source - They are on a list of window contractors for a residential rehab program.
Additional Comments - Call Valdicass! They are the only window contractors you need to call.
Areas For Improvement - Valdicass Inc. met or exceeded all of our expectations.
Areas Of Satisfaction - Valdicass Inc. was very professional in their approach to the job, completed the project as scheduled in one day and left our home as clean as before the installation of the windows was begun.
Lead Source - Went online and looked for local window contractors in the area.
Yes, I would. I’m actually hoping to have him do another project for me in the near future.
Expertise - Walter had all the answers to our questions. He even called the window ventor in our presence to answer any of our concerns
Professional & Organized - Walter was very organized I had inform him I was looking for Anderson Windows and he can prepare with the correct brochures.
Schedule - Walter kept me inform at every step of the way from when the manufacture would be making my windows to their delivery date. Two days after the windows were delivered Water installed them as promised.
Budget - Yes, they did. I was quoted a price and that’s what it came in as with no surprise.
Construction Quality - The oak wood material Anderson Windows used was excellent along with the workmanship Walter and his crew provided. Windows look fabulous!
Communication - Yes, they did, they kept me inform as to their progresssuring the installation
Problem Resolution - They worked very professionally and with care that they did not run into any problems
Clean & Safe - Wow! I had placed large cardboard on my hardwood flooring prior to the work. But, Walter came in with his owe floor traps and erected a plastic bearcading wall to kept the dust contained within the work site. Excellent job!
Employees & Subcontractors - Every professional & couteous
Value - Yes, I’m very satisfied with what I spend due to the quality of workmenship I received.
Trust - Yes, Walter is very committed in providing quality workmanship at a reasonable price. Walter was very attentive in keeping our schedule from the intital meeting to the end of the project.
Punchlist - Walter was in and out in one day as promised.
Likely To Recommend - Yes, I would. I’m actually hoping to have him do another project for me in the near future.
Areas For Improvement - None
Areas Of Satisfaction - Their workmanship and cleanness
Lead Source - Internet & BBB
Valdicass exceeded my expectations in all areas, I would not hesitate to recommend them to others.Communication was outstanding. Delivery and installation were excellent, Walter and his crew are very professional and skilled installers.
Areas For Improvement - None
Areas Of Satisfaction - All areas.
Lead Source - Home Advisor
We found Valdicass on Pella website while searching for Platinum Certified installer in my area. Walter came to our 3-storey house three times to take measurements and to answer our questions. Always on time; on Saturday or Sunday morning. Walter seemed professional, calm, and patient. He helped us to choose window model (we end up with Architect Traditional) and hardware, discouraged us from some upgrades whilst recommending others. Installation went smoothly; his crew was professional and tidy. They vacuumed and moped the floor and swiped the ground after themselves, and left us with brand new shiny windows.
Areas For Improvement - None
Areas Of Satisfaction - Very competitive pricing, professional crew, very tidy
Lead Source - I found them on Pella website when searching for Platinum Certified contractors in my area
We hired Valdicass, Inc to install a Pella Patio Door. From the very beginning, Walter took great care to listen and communicate with us in order to understand our needs and expectations. Walter and his crew were amazing! We are very pleased with thier punctuality, cleanness and their quality and attention to detail.
Areas For Improvement - n/a.
Areas Of Satisfaction - Punctuality and quality of workmanship.
Lead Source - Pella Windows and Doors recommendation
Additional Comments - We recently contacted Valdicass to replace our basement windows.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Valdicass Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys