USA Bath - Home of Bath Planet in Sacramento did a fantastic job!

I loved the service and my new bathrooms are beautiful! However, they are a little expensive, we spent more than we expected to.

Mark, the sales rep and Kelly, the installer were professional, personable, and demonstrated a great sense of caring.

I really appreciate the work that Bath Planet has done for us, they did a good job!

Installer and quality of product are first class!!

I was very happy with the gentleman that did the work. Everything was done very professionally and there was no mess. It was really good! I have another bathroom that I hope to be able to use their services again.

The sales person was knowledgeable and timely, helped us change the choice of door to better fit our needs, and the installation person, Jordy Juarez was exceptional!

If anyone were to ask me I would definitely recommend USA Bath.

Areas Of Satisfaction

Areas Of Satisfaction - We were delighted with our 2 finished bathrooms…our worker was top notch and completed the jobs ahead of schedule, perfectly!

Additional Comments

Additional Comments - We are completely satisfied.

Communication

Communication - USA Bath texted me often to advise on the progress of the order and when it was to be delivered and set up. They were very good.

Recognized Excellence

Recognized Excellence - The entire crew was good.

Superior service, excellent communication and exceptional craftsmen.

We are really pleased with USA Bath - Home of Bath Planet in Sacramento. What my wife and I received from USA Bath - Home of Bath Planet in Sacramento was not what we were expecting. It was much, much more! They especially surprised us with their customer care. Their was a small flaw in our bathroom, and they did not hesitate to address it. The only way to fix the flaw was to rip out the entire bath and redo it. They did not hesitate. They had the materials there within a few weeks and had the job completed. We are very pleased with USA Bath - Home of Bath Planet in Sacramento and what went on.

Improvement Suggestion

Improvement Suggestion - Do not change anything!

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas.

Installation Crew Punctuality

Installation Crew Punctuality - Bobby was great!

Areas Of Satisfaction

Areas Of Satisfaction - The installer was great. He was personable, competent and knew what he was doing.

The person that did the bath was Vladimir. He did a superb job. It was very clean and he was very thorough. He was really good. I was really impressed.

Problem Resolution

Problem Resolution - They were really good.

They did an awesome job.

Recognized Excellence

Recognized Excellence - I would like to recognize Brad and Mckenzie for their exceptional service.

They did a good job.

USA bath was professional, efficient, and did a fantastic job. I am very pleased with the results.

They did an excellent job from the beginning to the end. I am happy with the results and it looks excellent.

Everything was great!

The contracted installers were amazing.

They do great work.

I started

There is a long delay in getting an instal date. But once you have an install date they are prompt. They also complete the project in a timely and expedient manner, without sacrificing quality.

We love our new walk in shower!

All our expectations were met. The end product came out just beautiful.

It turned out very well.

So far I like the work that they did. They did a good job, showed up on time, very courteous, stayed late to finish the job.

Highly recommend.

Once all the parts were available, (I had to call a few times, though for updates) they put me on their schedule and the job was completed in that time frame. Only 4 stars as I had to do the follow up multiple times. They exceeded the time frame mentioned in my contract, due to supply delays and running over into holidays. However, they were all very helpful.

I love my shower. I have shown the shower to several friends

I love my new shower. I could not wait to get the project completed.

Good quality work and workmanship at a competitive price.

I've already recommended it to a few friends.

I've already recommended USA Bath

Great service, professional installation

The installer was very polite, and the work was very nice. We're happy with the product.

I was very pleased, especially with the installer they sent out. He was extremely professional and brought me in to check to make sure everything was how I wanted it. I was very well pleased. He was outstanding!

I'm very pleased with their service. They provide very good follow-up and a quality job.

The service was amazing.

I am 100% happy and pleased with their work, their workmanship, the workers, the quality, and everything about it.

It was perfect! They showed up when they said they would, finished in the four days they said it would take, and it came out prefect!

I would definitely recommend USA Bath. I have already told friends about the great job they did.

It is very easy to clean.

They have an outstanding company and a great crew!

I will definitely recommend your company to a friend.