I was very happy with the work and the gentleman.
The work was done in two days. The man kept the house clean while he was doing it. We use it every day; it's comfortable and exactly what we needed.
Excellent product, construction, and service!
Our installer, Vlad, was punctual and professional every day of the entire project. His craftsmanship and attention to detail was near perfection! Vlad is truly a hard worker and a true asset to the company and I wish him continued success!
The staff were all very friendly and professional. I am extremely happy with the outcome of the product. Thank you.
They did a great job. Jason was very good and was flexible with our schedule even though he didn't have to be. He was awesome.
I would have them do it again without any hesitation.
Personal Message - Excellent service, very professional
Everyone was very professional. My brother has cancer and they worked with me. I appreciate how they worked with me, and I was able to leave my house without having to worry about my things. I was comfortable and very impressed! The work was excellent, and if I get another house they can do does bathrooms as well. Everyone was great, it was worth every penny, and it's worth paying for when the work is professional.
They did a great job. My husband and I chose the same acrylic without even knowing it.
2 year ago, I had bad experience hired contractor (my friend’s son) to remodel my master bathroom shower plus vanity sink. It was disaster. The granite backsplashes of vanity sink, did not match with the color of the granite sink. The tiles in master bathroom shower’s wall were uneven and shower head was too low, the drain hold was unfinish and bed smell came out from the drain hold. The guest bathroom venting exhaust fans was not connected through the roof top. On top of that, the contractor had a medical problem and needed time for his recovery. So, I end up wait for all most 2 year. I had enough. I found USA BATH through Home Depot. I decided to do guest bathroom shower too. It took only 10 days to install. I’m extremely happy with both my new master bathroom shower plus vanity sink and the guest bathroom shower. Dylan, my installer was beyond clean. On time, efficient, friendly and very professional. He did awesome work and fixed the mistake of the previous contractor. Both showers done gorgeous and beautiful. I am very pleased to have Dylan as my installer; he should get pay rise.
The staff and the installer were very professional and prompt at completing the job. The quality of the product is great.
The service and the workers were good. We are happy at the way everything turned out.
Great working with this company. Looking forward to be able to work with them again for the other bathroom.
USA Bath did an excellent job and was very informative. I would recommend them for any bathtub to shower conversions. I love ours!!
I am very pleased with the service I received from USA Bath, I would recommend to a friend.
The team at USA Bath were amazing to work with. Once the construction got underway, the contractor was super easy to deal with and left the area very clean each afternoon he left. He also was great with my two dogs which was important to me. The quality of work is exceptional; we just Love our new shower enclosure and sink counter tops and new sinks. Everything was wonderful, and the work only took 5 days total.
Great experience and beautiful outcome. Troy was amazing. The workmanship was exceptional and it was done in the estimated time we were given. We couldn’t be happier!
Why put up with the endless issues of a tile shower and the never clean grout. Our Carson City house was the second of these master shower renewals in the past few months. Well worth the money, our cleaning ladies approve.
Everyone that sees the new bath thinks it is beautiful!
From start to finish these folks are awesome!
We saw the shower display in Home Depot and we were in the middle of updating/remodeling out very old house. Bathroom was on our list so we called to see about getting it done.Winter and some medical issues happened and we live in the mountains so we had to wait for things to thaw out but now that it’s finished we love it.
Several feet short of base board, so base board was not installed under sink cabinet.Didn't install a transition product between bedroom rug & bathroom flooring.
Areas Of Satisfaction - The install was quick, quiet, and done superbly! The sales consultant led me step by step through each choice of materials with superior knowledge about all products and any additions I wished to make. The follow-up has been prompt to answer my questions. Of all the remodeling I had done in the past 9 months, USABath was the best company I worked with. I LOVE my new shower!
From the sales rep who helped us design our perfect shower through the project managers in the office that made sure all permits were acquired prior to the start of the job, all material arrived free from defects and before the scheduled installation, and the job was scheduled conveniently for us, to the installers, one who installed the shower itself and another who came a week later to install our custom shower door and an extra shelf we added on last minute, USA Bath employees were exceptional, conscientious, courteous and just downright amazing. Every single one of them clearly enjoyed his or her part in this project and showed a true pride in his or her work. My husband and I were impressed with all of them and will recommend them to all our friends and relatives interested in remodeling their bathrooms. USA Bath staff did outstanding work that we really appreciate!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of USA Bath as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys