So far I like the work that they did. They did a good job, showed up on time, very courteous, stayed late to finish the job.
Once all the parts were available, (I had to call a few times, though for updates) they put me on their schedule and the job was completed in that time frame. Only 4 stars as I had to do the follow up multiple times. They exceeded the time frame mentioned in my contract, due to supply delays and running over into holidays. However, they were all very helpful.
I love my shower. I have shown the shower to several friends
I love my new shower. I could not wait to get the project completed.
I've already recommended it to a few friends.
I've already recommended USA Bath
Great service, professional installation
The installer was very polite, and the work was very nice. We're happy with the product.
I was very pleased, especially with the installer they sent out. He was extremely professional and brought me in to check to make sure everything was how I wanted it. I was very well pleased. He was outstanding!
I'm very pleased with their service. They provide very good follow-up and a quality job.
The service was amazing.
It was perfect! They showed up when they said they would, finished in the four days they said it would take, and it came out prefect!
I would definitely recommend USA Bath. I have already told friends about the great job they did.
It is very easy to clean.
They have an outstanding company and a great crew!
I will definitely recommend your company to a friend.
They were a pretty good company. They were nice and clean. They did a pretty good job.
The guy was very nice and did a good job. We are very happy.
We highly recommend USA Bath. From the salesperson to the staler. Everyone we came in contact with were well known able, professional. It was just exactly what we wanted and there inputs were very helpful…
Fantastic company !
USA Bath - Home of Bath Planet in Sacramento made it pretty easy. It was easy, efficient, and looks great.
It was very easy to schedule, the work was done quickly and there was no downtime for me.
USA Bath did exactly what was agreed; the quality of the product was good; and the installer was polite, tidy, and cleaned up after himself. He demonstrated everything until I understood it.
They were really backed up with appointments. After being able to look around because we needed to get it done due to the existing shower being moldy, I found someone that I could get it cheaper from, so I wanted a refund, but they wouldn't let me, so I was kind of forced to go with the company.
They performed the service very efficiently. The technicians were accommodating, friendly, and worked very well in my home.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of USA Bath - Home of Bath Planet in Sacramento as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys