Originally I had a bid with USA Bath through Home Depot, I couldn't see the advantage of paying extra just going through HD. So I went though USA Bath alone. I was very please with the sales person who came to the house, she provided pictures & cost to exactly what I was asking to have changed. At no time did she try to up-sell me on additional products or a more expensive line than what I was asking for. In fact she did all she could to keep my renovation in a price range with which I was comfortable.
Great job I will bring back 2 more bathroom to do love all your workers I love my bathroom
Their work was wonderful. I am very happy with what was put in, happy with the staff, and happy at the end.
Additional Comments - We are pleased with how quickly the process was handled from contract signing to installation completion.
Areas Of Satisfaction - They did a great job in the bathroom.
They did an absolutely beautiful job and did it quickly. They did exactly what they said they were going to do.
Personal Message - Great product, I'm satisfied, and happy with it.
Communication - Effective and timely communications.
See the review and photos already sent back to you.
Installation Crew Punctuality - Nick, our installer was exceptional kept us informed about all the construction that was going on in our Bathrooms very friendly, hard worker great customer service
We had 2 showers and toilets replaced this month and are very pleased with the results. The installer was polite and did an excellent job. Our project was completed on time. We had a miscommunication regarding the trim in one of our showers that would have resulted in a price increase that we decided not to do. Took a star off for that.
USA Bath - Home of Bath Planet in Sacramento did a fantastic job!
I loved the service and my new bathrooms are beautiful! However, they are a little expensive, we spent more than we expected to.
Installer and quality of product are first class!!
If anyone were to ask me I would definitely recommend USA Bath.
Areas Of Satisfaction - We were delighted with our 2 finished bathrooms…our worker was top notch and completed the jobs ahead of schedule, perfectly!
Additional Comments - We are completely satisfied.
Communication - USA Bath texted me often to advise on the progress of the order and when it was to be delivered and set up. They were very good.
Recognized Excellence - The entire crew was good.
Superior service, excellent communication and exceptional craftsmen.
We are really pleased with USA Bath - Home of Bath Planet in Sacramento. What my wife and I received from USA Bath - Home of Bath Planet in Sacramento was not what we were expecting. It was much, much more! They especially surprised us with their customer care. Their was a small flaw in our bathroom, and they did not hesitate to address it. The only way to fix the flaw was to rip out the entire bath and redo it. They did not hesitate. They had the materials there within a few weeks and had the job completed. We are very pleased with USA Bath - Home of Bath Planet in Sacramento and what went on.
Improvement Suggestion - Do not change anything!
Areas Of Satisfaction - They exceeded my expectations in all areas.
Installation Crew Punctuality - Bobby was great!
Areas Of Satisfaction - The installer was great. He was personable, competent and knew what he was doing.
The person that did the bath was Vladimir. He did a superb job. It was very clean and he was very thorough. He was really good. I was really impressed.
Problem Resolution - They were really good.