Install left garbage, glass in driveway, dings in the walls and did not trim removed areas flush.
Windoew quality great! Quality of work was good but a HUGE language barrier!
High quality windows. I love them
My first window buying experience was 5 stars. However after installation errors, replacement glass, lack of follow up and multiple reschedules this was not a good experience.
Professional work and consider it.
Love the doors and windows we purchased.
They put whole in siding and damaged drywall removing windows
Quality was good, windows look very nice!
I love my new Window! It’s beautiful and I love seeing my Christmas tree through my new window! Installation was faster than I thought and efficient. The guys did a great job and cleaned up everything afterwards.
Long lead time, extended due to measurement error.
installation of windows was fast & clean. but the caulking job on the outside of the home was a bit sloppy
Wrong materials provided. Installation was sloppy
Lower the prices.
Make sure salesmen are aware of code requirements for window glass needed to be made with tempered glass within 5 feet of a tub.
Very good presentation
Looks beautiful inside and out
The worker was on time and he did a good job but the person who measured my bathroom window did not measure it right and the worker was supposed to come back with the correct window and put it in but so far has not showed up to do it.
We had a great experience the whole way through the process.
See below
The whole process went very smoothly, from the salesperson Scott, to the install crew. Very happy with the result.
Fast convenient
I have sent a couple neighbors over to you.
Their efficiency
First of all getting in contact with you is absolutely impossible. I even had to submit a Better Business Bureau complaint. Never received a copy of the contract until after the complaint was filed. Once we scheduled an install date. I got a no-show with no communication, I thought I had gotten to finally speak with somebody who could help me resolve my issuesand rescheduled the install, but only one person showed up for that. On the second day, I had two people, but no one spoke in English. They relied on a translator app, which wasn’t clear tried to contact the office. Nobody returned my call or my email. The wrong trim color was installed on my house, I had a couple of rotten boards which were replaced, but it was replaced with raw wood and will ride again in the next year or two because it wasn’t sealed or weather treated. When the siding was removed, it was scattered all over my yard. There was no cleanup until the third day when a dumpster finally arrived. I couldn’t speak to anyone on the crew because there was no person in charge that I could tell and no one spoke enough English for me to communicate any issues. The crew did not follow OSHA standards, it was just a couple of Spanish-speaking guys. I still owe you guys the final payment because no one is contacted me to make that final payment. I truly don’t understand how you run a business like this.
I will never recommend this company
Nothing