I love my new Window! It’s beautiful and I love seeing my Christmas tree through my new window! Installation was faster than I thought and efficient. The guys did a great job and cleaned up everything afterwards.

Long lead time, extended due to measurement error.

installation of windows was fast & clean. but the caulking job on the outside of the home was a bit sloppy

Wrong materials provided. Installation was sloppy

Lower the prices.

Make sure salesmen are aware of code requirements for window glass needed to be made with tempered glass within 5 feet of a tub.

Very good presentation
Looks beautiful inside and out

The worker was on time and he did a good job but the person who measured my bathroom window did not measure it right and the worker was supposed to come back with the correct window and put it in but so far has not showed up to do it.

We had a great experience the whole way through the process.

It took two days to schedule our measure appointment. I had to make 3s and left 2 messages and on the third call someone actually picked up.

See below

The whole process went very smoothly, from the salesperson Scott, to the install crew. Very happy with the result.

Fast convenient

I have sent a couple neighbors over to you.

Their efficiency

First of all getting in contact with you is absolutely impossible. I even had to submit a Better Business Bureau complaint. Never received a copy of the contract until after the complaint was filed. Once we scheduled an install date. I got a no-show with no communication, I thought I had gotten to finally speak with somebody who could help me resolve my issuesand rescheduled the install, but only one person showed up for that. On the second day, I had two people, but no one spoke in English. They relied on a translator app, which wasn’t clear tried to contact the office. Nobody returned my call or my email. The wrong trim color was installed on my house, I had a couple of rotten boards which were replaced, but it was replaced with raw wood and will ride again in the next year or two because it wasn’t sealed or weather treated. When the siding was removed, it was scattered all over my yard. There was no cleanup until the third day when a dumpster finally arrived. I couldn’t speak to anyone on the crew because there was no person in charge that I could tell and no one spoke enough English for me to communicate any issues. The crew did not follow OSHA standards, it was just a couple of Spanish-speaking guys. I still owe you guys the final payment because no one is contacted me to make that final payment. I truly don’t understand how you run a business like this.

I will never recommend this company

Nothing

We are very happy with our windows and looking forward to getting our new doors! The warranty and quality of the products are really great as well.

The sales representative was very informative of the product and demonstrated that your product would save me money on my utility bills. Your installer was very polite and professional and had the windows installed in about 2 hours.

Finish the job no gutters or need to have better communications on when they are going to finish contract

If we know of anyone needing anything we will give you a referrell

The sales guy said I'd be able to open my door with 2 fingers. I figured that was an exaggeration but it's not even close. It's just as hard to open as my old door. The installers scratched the frame as well.

Tired chasing down for issues w my door

Windows arrived with multiple damages and I have now been waiting multiple months due to continuous ordering errors by your procurement team.