About this company
Universal Windows Direct of St Louis
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. In 2017, Universal Windows Direct of St. Louis was opened in 2017 to serve customers in Eastern and Southwestern Missouri as well as Southern Illinois. Show more
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. In 2017, Universal Windows Direct of St. Louis was opened in 2017 to serve customers in Eastern and Southwestern Missouri as well as Southern Illinois.
Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling. Hide
Types of work
GuildQuality surveys
Badges
Photos 12
Satisfaction
Of 6192 surveys sent, 1808 were responded toReviews 1605
Of 1808 respondents, 1605 left a reviewRecent reviews
Hope J.
I don't generally recommend as a rule, so the fact that I'm willing to do so (and have shared your contact info) is higher than you might think. That number could raise if the product quality proves true over time.
Linda S.
The sales was great and an expert. But only the installers were above and exceeding expectations.
Linda.
Brandon C.
The running theme was over promise and under deliver. I’m happy to have the windows disappointed in the process and a bit disappointed by the final product.
If I were to do it again, I would have accepted the bid I got from sun windows instead.
Response
Steve M.
Doors did not fit properly. Caulking was terrible. Doors are hard to slide close. Cleanup outside not done. Screws from old doors left in driveway and walkout area. Very poor job all around..
Response
Lisa L.
Install left garbage, glass in driveway, dings in the walls and did not trim removed areas flush.
Response
Michelle L.
Windoew quality great! Quality of work was good but a HUGE language barrier!
Response
Sharon R.
High quality windows. I love them
Response
Sara B.
My first window buying experience was 5 stars. However after installation errors, replacement glass, lack of follow up and multiple reschedules this was not a good experience.
Response
Thornton F.
Professional work and consider it.
Response
Aaron M.
Love the doors and windows we purchased.
Response
Dawn W.
They put whole in siding and damaged drywall removing windows
Response
Kelly L.
Quality was good, windows look very nice!
Response
Penny W.
I love my new Window! It’s beautiful and I love seeing my Christmas tree through my new window! Installation was faster than I thought and efficient. The guys did a great job and cleaned up everything afterwards.
Response
Review in Highland, IL
Long lead time, extended due to measurement error.
Response
Trevor J.
installation of windows was fast & clean. but the caulking job on the outside of the home was a bit sloppy
Response
Steve P.
Wrong materials provided. Installation was sloppy
Response
Mike C.
Lower the prices.
Response
Marilyn H.
Make sure salesmen are aware of code requirements for window glass needed to be made with tempered glass within 5 feet of a tub.
Response
Review in Richmond Heights, MO
Very good presentation
Looks beautiful inside and out
Response
Stanley J.
The worker was on time and he did a good job but the person who measured my bathroom window did not measure it right and the worker was supposed to come back with the correct window and put it in but so far has not showed up to do it.
Response
Review in Cedar Hill, MO
We had a great experience the whole way through the process.
Response
Review in Wright City, MO
See below
Response
Lisa N.
The whole process went very smoothly, from the salesperson Scott, to the install crew. Very happy with the result.
Response
Brandy K.
Fast convenient
Response
Tami R.
I have sent a couple neighbors over to you.
Response
GuildQuality
Feedback report
