About this company
Universal Windows Direct of St Louis
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. In 2017, Universal Windows Direct of St. Louis was opened in 2017 to serve customers in Eastern and Southwestern Missouri as well as Southern Illinois. Show more
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. In 2017, Universal Windows Direct of St. Louis was opened in 2017 to serve customers in Eastern and Southwestern Missouri as well as Southern Illinois.
Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling. Hide
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GuildQuality surveys
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Satisfaction
Of 5606 surveys sent, 1671 were responded toReviews 1486
Of 1671 respondents, 1486 left a reviewRecent reviews
Deborah A.
We felt from the beginning of the process to the installation that it all went very smooth.
Wendy S.
Everything
Mike M.
Carlos and his team did a great job on the installation.
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Gary B.
The whole process was very easy and they did a nice job
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Mary M.
It seemed that the regional manager was super interested and talkative when he wanted to give me a deal so good I couldn’t refuse. As soon as I signed the contracts i felt totally ghosted.
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Kenneth T.
Timely and professional. Very well executed.
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Linda Z.
Quality product, friendly staff and reasonable price
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Jackie S.
very professional install
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Arnetta R.
My feelings were buy two get two we only purched three so i felt that the third one should have been free
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Anders T.
My mom and brother both went through you universal and so we went ahead and went with and did not regret it!
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Matthew V.
Additional comments
Additional Comments
Additional Comments - Kevin Foley was a great representative of the company and we are excited and feel good about our new windows!!
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Dianne M.
The installers did an excellent job. The windows are beautiful and make the rooms feel larger.
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Ron B.
I reported issues with my tile grout around the one window and no one has contacted me to discuss. Disappointed.
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Review in Fenton, MO
Additional comments
Still Considering Us
Still Considering Us - Signed contract same day
Important Factors
Important Factors - Quality, price, finance options
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Edward H.
The windows are great in both looks and quality. Plus, the installers did an excellent job and made sure everything was just right.
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Aaron C.
The phone people.
Where horrible They did not listen to my concerns and took me as a foolish person. It didn't know what I was talking about is if I don't know what's going on in my own house. I told them I need Replaced for the rotten wood. A treated me as if I didn't know what hour was talking about
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Rodney M.
Company representatives was very informative and helpful with my project especially with the price point of the project. Installation crew was very professional and friendly. Would recommend to others that needs windows
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Sharon R.
I love the door and think it is well made and the installation went smoothly except for 1 hiccup but that was rectified the same day
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Jerry B.
Yes!
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Jennifer H.
.
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James C.
The whole experience was great.
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Ray S.
Over priced for what you get.
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Krista G.
Loved how easy you made the entire process! Also installation was great - no fuss, no mess, super efficient.
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Ed W.
Installers did a great job
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Richard N.
Windows came earlier than expected, installer was on time, professional, courteous and cleaned up when finished.
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