About this company
Universal Windows Direct of Indianapolis
Universal Windows Direct began in 2002 with William Barr and Michael Strmac who had nothing more than a 350 square foot office in Cleveland, and has since expanded into the nation’s top 20th home remodeling company. Universal Windows Direct first expanded into Indianapolis in 2015, seeking to bring all the culture, quality, and values established in Cleveland down to customers in the Indianapolis area. Universal Windows Direct of Indianapolis continues to provide customers in the Indianapolis area with the best products and absolute best prices on the market. Universal Windows Direct is your premiere location in Indianapolis for replacement windows, entry doors, and vinyl siding.
Types of work
GuildQuality surveys
Badges
Photos 14
Satisfaction
Of 6075 surveys sent, 1665 were responded toReviews 1462
Of 1665 respondents, 1462 left a reviewRecent reviews
Review in FILLMORE, IN
It looks good. I like their product.
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Debbie D.
Other than beautiful windows, you wouldn’t even know they had been here.
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Frank H.
Friendly, quality work.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Quick and neat
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Donna C.
The crew was on time, courteous and got straight to work
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Review in Fishers, IN
Felt like I was buying a car. Price kept changing j
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Ian B.
The windows appear to be good. Time will tell install or did a good job. Not sure. I would recommend the salesperson.
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Preston C.
Professional. Quick and efficient. Good quality. Decent price.
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Donald H.
If we had to postpone installation was told we would have to pay a storage fee.
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James S.
I have used them twice now, great company
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Richard B.
Good price, product and wkrm
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John K.
We’re delighted with the window turnout. The crew was hard working and as we had questions they were kind and explained well! We love the draft free feeling. Thanks UWD
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Colleen C.
easy to work with everyone was so nice exaplained eveerything very well.
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Anthony W.
Installation guys friendly quick clean efficient
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Review in Indianapolis, IN
A broken window was installed to my home, then it took almost 2 months to get a non-broken one installed. The windows are brand new and already scratched. It is making me question the quality of window that was put in my home.
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Robert B.
Everything
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Mike D.
The whole process was easy and the price met my expectations
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Review in Indianapolis, IN
Quick...polite installation. Cleaned up all debris.
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Barry N.
Windows look great. Install was done very well. Extremely pleased overall and love the look and function of the new windows.
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Jessica P.
Windows put in backwards rain x 2 came in through the windows. Sent a man the first crew put in backwards he fixed all window then mold
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John M.
no pressure sales presentation; listened to our interests, match our needs with products.
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Review in Mooresville, IN
Fast efficient installation and clean up
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Priscilla V.
it was a nightmare to get into contact with warranty team
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Gigi D.
Great product but communication is subpar. You are not provided a contact to reach out to with concerns or questions. Our sales person was non-responsive after the process started. Only after a couple of calls did I get to speak with Andrew in Production. He was helpful but didn't return my call the last time I left a voicemail.
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Shawn G.
Windows were installed in mid August. It took until mid October to get siding and soffit fixed and yet after all this time the soffit is still wrong and doesn’t match the rest of the soffit on the house.
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Larry S.
You took care of one problem and have not responded to the other
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GuildQuality
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