Universal Windows Direct of Indianapolis
Customer feedback report for

Universal Windows Direct of Indianapolis

581 Reviews

Universal Windows Direct of Indianapolis

Universal Windows Direct began in 2002 with William Barr and Michael Strmac who had nothing more than a 350 square foot office in Cleveland, and has since expanded into the nation’s top 20th home remodeling company. Universal Windows Direct first expanded into Indianapolis in 2015, seeking to bring all the culture, quality, and values established in Cleveland down to customers in the Indianapolis area. Universal Windows Direct of Indianapolis continues to provide customers in the Indianapolis area with the best products and absolute best prices on the market. Universal Windows Direct is your premiere location in Indianapolis for replacement windows, entry doors, and vinyl siding.

Types of work

Windows 379
Window & door replacement 342
Gutter installation 6
Insulation 6
Siding 6

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2016
Guildmember since 2016
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
5 Consecutive Great Reviews 2016
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We’re taking the following precautions for our customers:

Dear Homeowner,

Since founding Universal Windows Direct over 18 years ago, we have always strived to provide the best possible home improvement experience to our customers. In response to the current situation with the Coronavirus, we wanted to let you know about the steps that we are taking as a company to help limit the spread of the virus, and to protect you, our UWD team members, and our community.

We are closely monitoring the latest protocols and suggestions from the Centers for Disease Control (CDC), the World Health Organization (WHO), our local health department, and others. Based upon these recommendations, we have implemented the following procedures throughout the company:

1. We have advised all UWD employees to stay home if they are sick, and to follow proper respiratory etiquette and hand hygiene at all times.

2. All sales presentation materials and installation tools and equipment must be thoroughly cleaned with Clorox wipes or equivalent disinfectant prior to any home visits.

3. In addition, we have asked all UWD employees whether they have travelled out of the country to any of the affected areas, or had contact with anyone who tested positive for the virus, and if they have, to report it to us immediately.

4. As of now, we have confirmed that no UWD employees have been in close contact with anyone that may have been exposed to the Coronavirus or COVID-19.

Similarly, we are asking that our customers provide us with necessary information to protect our employees and the community at-large. Therefore, we are requesting that if you or anyone that you have had close contact with has been out of the country and may have been exposed to the virus, please contact us immediately. Based upon this information, we need to make an informed decision in order to protect other UWD customers, our employees, and their families. We appreciate your cooperation with this request.

This is an evolving situation, but we remain committed to providing you with the best home improvement experience possible. As additional information becomes available, we will update these procedures as necessary to protect the safety of our customers, our team members, and our community. On behalf of the UWD team, thank you for your business and your understanding.

Sincerely,
William Barr, Co-Founder and Co-Owner and Michael Strmac, Co-Founder and Co-Owner


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Of 1569 customers surveyed, 635 responded
Likely To Recommend
I am likely to recommend Universal Windows Direct of Indianapolis to a friend.
70%
Installers Professionalism
The Universal Windows Direct of Indianapolis installation crew was organized and professional.
81%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
84%

Of 1569 customers surveyed, 635 responded What does this data mean?
All project locations are approximate
Of 635 respondents, 581 left a review
3.9
398 of 574 would recommend
289
109
72
31
73
No rating
7
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Universal Windows Direct of Indianapolis using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Universal Windows Direct of Indianapolis

7752 Moller Rd,
Indianapolis, IN
www.universalwindowsdirect.com/indianapolis (317) 547-2600