Have someone available while teams are at houses still working, to address Homeowner concerns. Send English speaking workers so Google translate is not needed to converse

Installers did a great job

Nice windows so far.

You refused to compleat a contract as promised

Haven’t had it installed yet. Still waiting. When they did finally install the window they didn't finish the inside trim.

Done in a day. I was informed on a regular basis status of installation.

This has been a disaster since the beginning. First the rep lied and said that the hold up was getting the permit. It turns out for a mobile home you don't need permits. So that was a lie. Then I've been paying the loan but no work done until middle of September. I signed contract 5.26.26. Now they came and only completed part of siding and said they were done. If I ever handled my job like this I would be fired. I expect this to get fixed or I will pursue legal action.

Will Miller did a FABULOUS job installing our new windows! They are so beautiful and actually open & close like they’re supposed to (unlike our previous, old Rosati windows!

Installation was fast and professional, and the installer was very courteous regarding our home and cleaned everything up nicely afterward.

Wrong windows and trim

The sales process was thorough and respectful.

It took multiple times for the seller to get the paperwork correct. There were areas where he forgot to add gutters. Instead of using north south east and west side of the house he used front back left and right, which was very confusing. We were told we would have a concierge that would follow us through the whole process that did not happen. I had to make multiple phone calls multiple times to find out where we were in the process. I made multiple phone calls where I was told someone would call me back and I never received a call back.

From day one they did exactly what they said they would do.

Horrible company makes alot promises but don't deliver. Customer service after you sign is nonexistent they sell you products then don't provide them when you payed for it

Overall good experience

the windows are great, the installers were great

I would probably recommend to a friend, but now that I have gone through this, I think I would seek out smaller more local installers without all of the sales drama.

Great and friendly service!

Installers stayed on task they did excellent

Everything about this experience was great. I felt like I was kept in the loop 100% of the time. I knew exactly when things were going to happen, and when they did happen it was with outstanding professionalism and craftsmanship.

I was impressed with the quality of service I received.

Friendly and helpful company with amazing quality product

The job isn’t completed. The front door was mismeasured and had to be reordered and several of the screens arrived with holes in them.

Didn’t get what I was sold now that it’s complete no one will call me back

The crew that put the siding on was actually top notch ! It was the office folks lack of communication and promises that did not come thru as the reason for a low recommendation.