It was a great experience and the team was professional, efficient and clean. They were a fantastic company to work with.

The agent I had, Eric Diaz, was very thorough in his explanations on what was going to happen, the cost, and the options. He was very informative.

I am not likely to recommend Universal Roof & Contracting to a friend because they struggled to finish the job, and the quality of the work, excluding the shingles. Some of the woodwork that they said they could do, they struggled to get done, and some of that had to be replaced and repaired. They walked away from the job, not to my satisfaction. The shingle portion of the job was okay, no problems with that.

The crew worked fast and efficiently. They also cleaned up good after the job.

I am trying to get the pictures sent to the insurance people, and I am having a hard time getting these pictures. If it is possible for them to finish the job and get those photos to the insurance companies, so the homeowner doesn't have that stress, that would be nice. I am not tech-savvy. It would be great if they provided that service.

Universal Roof & Contracting provides excellent service and is very responsive.

Universal Roof & Contracting provides excellent service and is very responsive.

Universal Roof & Contracting provides excellent service and is very responsive.

They may be a little more pricey than other, but the quality is there and it makes a difference.

Jon Baker and Karson Mulhaney did a wonderful job with communication and overseeing the project from beginning to end.

They did an excellent job on it. At the end, they were supposed to tell me how much wood they had to replace on the house. I wanted to know how much more it cost. I know it didn't cost me anything, but it is our house and I wanted to know.

They were very informative and honest. They did a great job.

They do a great job. They did a great job on my roof. Everything has been great so far.

They are very slow in getting things done.

Universal Roof & Contracting was very efficient and did what they said they would do.

They did a great job.

I was generally disappointed by the service.

The crew came and worked diligently and affectively. The project was done in a timely manner and it looks great.

I already have.

Unniversal Roof & Contracting's follow-up and professional service were appreciated.

They did a good job. Everything went according to plan. The project manager, Yordanis, did a good job handling all the things that needed to be done.

They were a very professional company, especially David. I liked everything from the presentation to the follow-up at the end. I would recommend them to anyone.

The people I dealt with were absolutely excellent and very informative.

They did a great job.

They were very amenable to make sure everything went well. I was satisfied, and the work quality is great.

They were good. They did their job and they went out of their way to help me on some collateral damage that happened. I would recommend them.

I already have recommended them to people.

The experience with Universal Roof & Contracting was great. They showed up when they said they were going to, and they provided good cleanup after the job. They did everything the said and put the new roof on. It was all good.

They were fantastic. They were fast, and the prices were very reasonable.

Solid, professional. On time. Delivered what they promised

They messed up my chimney.

Already have several times.

I have already recommended Universal Roofing to multiple neighbors and friends. This is my second roof with them and I have been very pleased both times.

After the hurricane, they showed up to tarp my roof in a timely fashion and then gave me an estimate in a timely fashion. I thought the estimate was reasonable, and they showed up in a timely manner to complete the job, and the communication was excellent.

Universal Roof and Contracting were professional. They explained what was going to happen and their site manager made sure everything went smoothly and answered any issues that arose. They took care of the issues in a timely manner,

Job was done in a professional manner, the crew were friendly and helpful. We hit some bumps before getting a install date but everything was worked out and done in a way that made me feel confident about choosing Universal Roofing.

They were on time and kept me informed of all phases of construction.

Did a great job and clean up

They were stellar start to finish. Professional, on time, delivered on all promises.

The workmanship itself was great quality. The reason for rating is with the communication factor. I got quoted for one price, and the price at the end of the job was a lot more expensive that I thought. It was a fifth to a quarter more. I know it was an estimate, but it was a big jump. There was a communication issue, as I asked them to clean up the roofing nails, but I had to do it myself.

Universal Roof & Contracting services were good. My only complaint is they have a very long waitlist, and the scheduling takes them more than a month. Other than that, they kept the timeline as promised, and the work was done as promised. I have no complaints, and I'm satisfied with the workmanship.

The people were all very courteous especially Jon Baker, the Estimator. He was extremely help throughout the whole process.

Mike Emrich was our initial contact person right after Hurricane Milton. Although we were out-of-state at the time, he was sent to Tampa, and he was flooded with work, he kept in contact with us and was always quick respond. He organized that a colleague would assess our roof so that we would know the extent of the damage and if the roof was leaking or not. Next, he got us in contact with Damian Crawford who organized the scheduling and repairs. We are very pleased with Mike’s responsiveness, even late into his evening, and also with Damian and his crew. We would definitely recommend them to friends and will return when we need a full roof replacement. Honest assessment and quality work!

It took a long time to get the roof done. They were supposed to start in September and did not start until October for one reason or another. One reason was that the girl who had my project just up and left and the paperwork was left on her desk.

They were professional, quick, and took care that everything was cleaned up after the job was complete.

I did not like the way Universal Roof & Contracting handled the final billing.

Adrian, Jarrod, and Dalton were professional, wonderful, courteous, and responsive.

If you need a roofing contractor, by far, you cannot find anyone any better. You probably cannot find anyone as good, honest, and reliable that sells and applies the greatest product by Owens Corning ever.

I really enjoyed David, he was my first line of contact. He was very pleasant, knowledgeable, and patient, I didn't say yes when I met with him. After speaking to him and talking about it, I decided to go with your company. He was really a pleasure to work with.

I just referred them to one of my neighbors. They were a very good company, especially the first time I met with David, the salesperson. He was professional and had so much knowledge about what I wanted to get done. They worked diligently with me and my husband when we ran into some problems because it's an older home. It's so outstanding, I know I'll give them other business from my other neighbors.