About this company
Universal Builders of America, Inc.
Universal Builders specializes in storm damage repair/replacement of Roofing Systems, Gutters and Siding. Hail and wind can cause extensive problems for property owners. Whether it be a damaged roof, damage below the roof line, or damaged siding, the Universal Builders Team is committed to assisting and educating our clientele on the industry's most quality restorative building process. Our dedication to you combined with our experience in property insurance claims, we confidently ensure that every customer receives what they deserve as a property owner; exceptional service, trust and the professional installation of unsurpassed quality. Our project managers can assist you with all aspects of the claims process and act as your personal general contractor, coordinating every facet of the exterior restoration process. Our project managers will meet with your insurance adjuster on the property to ensure that you receive a fair and accurate claim settlement.
Types of work
GuildQuality surveys
Badges
Customer satisfaction
Of 1517 customers surveyed, 759 respondedReviews 506
Of 759 respondents, 506 left a reviewRecent reviews
Nelio B.
I would recommend Universal Buildersas they are very fast and deliver what they promise. The final product is very nice. They work very well. They really explain what they will do and fight the competition in pricing as well. They fought for me with our insurance company. I'm very happy.
Dru R.
I checked with 4 companies before selecting this one and the two men who came out in the beginning sold me on the project. There were very professional, answered my questions, and did a great job. Everything they said, Josh and Josh, was what happened. The house looks beautiful.
Matthew P.
again needs some time testing but was satisfied with people and work effort
Richard B.
Did an excellent job!
Jeff K.
Initially it seemed like this was going to be a good experience, but it was NOT :-(
Doris M.
Manager and his workers are excellent and friendly!
Dennis D.
They were very efficient and did an excellent job. I would highly recommend them anybody.
Jeffrey D.
They were very professional and knowledgable. Any questions or concerns we had they answered each one patiently.
William B.
I have had an A+ experience with Universal Builders. From the initial meeting and estimate through phase 1 of my build project, I have been treated with a high level of professionalism and integrity. The roofing crew was incredible, they worked from early morning until the sun set. They worked so well together it appeared that they were anticipating each others next need/move. I was impressed. I look forward to meeting the siding and gutters crews for the next two phases of the project.
Don S.
They did not satisfy their agreement with me. They have not fulfilled their contract.
Bob P.
I could not have asked for more. They were professional, timely, efficient with quality workmanship.
Steven J.
It depends on the installation crew.
Wayne B.
I'll be honest, the staff and crew were very nice & friendly, but my neighbors had other contractors and they finished much faster that our crew. I have nothing bad to say, I just wish it would have been completed sooner.
Sarah R.
Universal Builders of America employees were professional, helpful and informative. They communicated everything clearly. I absolutely love my new roof!
Chris M.
The work they have done with our new roof has been good. We are still waiting to hear from them though on more gutter work as well.
Wesley L.
I am not a roofing professional. The roof appears adequate. There were issues with installation however. My satellite dish was removed and thrown away, which meant I had to have the cable company come out and install a new one. There is also a humidity fan in my attic that does not work correctly since debris fell in.
Robert K.
We felt confident when the Universal Builders were here right away and access the damage and were here when our insurance company was here. kind of a spoke's man for us.
Kevin V.
The process was explained fully and I was updated every step of the way.
Additional comments
Review
Review - The process was explained fully and I was updated every step of the way.
Judy O.
They said that they replaced some sheets of plywood, but they never showed me the pieces they replaced. They did an excellent job other than that!
Vincent E.
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David K.
What was promised was delivered.
Additional comments
Review
Review - What was promised was delivered.
Errol D.
They have been great to me! They are very professional.
Additional comments
Review
Review - They have been great to me! They are very professional.
Lee G.
I was very pleased from the start to the finish of my roof replacement. No issues whatsoever in the entire process. They worked very closely with my insurance company and walked me thorough the entire claim process and what to expect.
Additional comments
Review
Review - I was very pleased from the start to the finish of my roof replacement. No issues whatsoever in the entire process. They worked very closely with my insurance company and walked me thorough the entire claim process and what to expect.
John K.
Universal Builders of America was terrific to work with. They had an extremely knowledgeable sales staff, great follow up and very courteous office staff. I highly recommend.
Additional comments
Review
Review - Universal Builders of America was terrific to work with. They had an extremely knowledgeable sales staff, great follow up and very courteous office staff. I highly recommend.
Thomas M.
They were great. It took another company so long but as soon as I called Universal Builders of America, they were right on it. They gave me good, quality work. My brother used them as well.
GuildQuality
Customer feedback report
