The quality of their work from the office to the job site.

The crew they hired to do the job didn't do a good job. Someone else had to come and spend a day and a half, and it is still not resolved. It took two days for the roof, and there was no problem there. It was not done correctly, and we are still picking up trash. There was a lot of damage to our home from the experience, and I would not recommend them to anybody else.

The work was great and I am happy.

Liked the way Jeff Will walked us through the entire process

Did what they said they would do

They have done a very good job with all of our insurance claims, and they've been easy to work with.

Universal Builders of America was very punctual and communicated well regarding when they were coming in regards to the scheduling, because we had bad weather, so we had to change the appointment.

it was an easy and smooth process and will definitely recommend i

They did the job quickly and it looks great. I am very happy.

The crew was amazing, and the cleanup was amazing. I am very happy with the results.

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I think their builder installers are great. I can not say that about the office staff.

They were easy to work with.

They did a good job.

From the very beginning where the person knocked to the install, they worked efficiently with great customer care. They provided great service and did a great job.

They were excellent. Most of the workers didn't speak English, but they were very courteous and hard working. There was no swearing and they were very polite. I had a good experience and I am very thankful.

I really had no problems with Universal Builders of America, Inc. It took them quite a long time to do my roof, which was damaged from a hailstorm, but it was not leaking. Everyone else was getting their roofs completed, and because mine was so small, I told them I did not care as mine was not leaking. They were very easy to work with.

Great communication. Addressed issues promptly. Quoted project perfectly & gave us a military discount. Brit Curry, Stacie Wilson and Caran Platt were all very helpful responding to our questions & concerns.

We thought Universal did an outstanding job of replacing our roof

I have recommended Universal Builders of America to a neighbor.

They showed up on time, they cleaned up, and the final product looked very nice.

UBA can be trusted to do the job right. The final cost was just as promised up front. These folks know what they're doing and will take care of your roofing needs.

Awesome company to work with. They are very respectful of the property and I strongly recommend them.

They were timely, efficient and they met all their timelines.

They did everything they said, and when they said they would do it. It was after a big storm, and they had other obligations, but we worked it out.