We found the quality of the workmanship and windows to be excellent.
We had Six windows and a Slider put in. I have to say the cold air is gone. Our house (2365 sq ft) now stays nice and and warm and no draft. They were very clean and took all the old windows. I would tell people looking for Windows about TriState Roofing, Inc..
I FOUND EVERYONE TO BE PROFESSIONAL AND REPECTFUL. I WAS VERY IMPRESSED WITH THE WAY THEY CLEANED UP WHEN THEY FINISHED THE JOB.
As far as the job, they did what they said they would do in a good amount of time. It was a difficult roof to do and they did a lot of extra little things.
We are thoroughly pleasedwith the workmanship and roof appeal. Very pleasedwith the service and the cost ofthe materials. Everything looks great and we have received compliments on how well the roof looks. Thank you for making this an enjoyable experience. We have told many people about you.
TriState Roofing offers a great product with great workmanship. The installation crew was very professional.
Sales Knowledge - We were sold partly on the Rebate from PSE. I only wish Rick would have explained the rebate application process, I'm still dealing with this 2 1/2 months later. The installer gave me the window ratings and told me I'd need these. He also mentioned some disqualifying questions on my furnace that Rick didn't ... As it stands I'm not sure we're getting our rebate? It turns out I can't just measure and figure out the square footage, write on a sheet of paper and submit, as Rick suggested when I contacted him.. PSE requires the actual copy of measurements.
I also got a good deal on gutters by TriState Roofing when they did the roofing. I had a choice of gutters or insulation and I needed new gutters. The people who did that and who did the roof did an excellent job. I am very satisfied with all of the work that they did. They were excellent.
Areas For Improvement - None
Areas Of Satisfaction - All of them
Recognized Excellence - Kristen
Areas Of Satisfaction - Organized and followed through on their promises. Kept a clean worksite.
Areas Of Satisfaction - I was most satisfied that the workers fixed my roof.
We were very happy with Tri-State Roofing. The employees, in the office and on the job site, answered all the questions I had, they were very professional from start to finish. We will definitely recommend them!
TriState roofing company was professional, courteous, on time, on budget, and provide a great roof. The roof looks professional and even my neighbors are impressed with.
I had a good experience. The cost was reasonable and they were quality windows that were installed professionally. I had no problems with them and they worked within my budget.
Areas Of Satisfaction - I'm most satisfied with the timeliness of the project.
Additional Comments - They did an excellent job and I'm very pleased with them.
Areas Of Satisfaction - They were quick and efficient.
Areas Of Satisfaction - They cleaned up and I loved that part. We didn't find anything.
Additional Comments - The guys were here on time and courteous. They cleaned up afterwards. It was perfect. I stayed out of their way and they didn't bother me a bit.
Areas Of Satisfaction - I was satisfied with the roof and how fast they finished.
Lead Source - I drove by their office and we needed a new roof. They were the first ones that came to mind.
Areas Of Satisfaction - They did a fine job of communication, which is very important to me. The communication was great from the scheduling all the way to when they came to do the work. They did a great job with clean up, and there is no mess.
Lead Source - They did a job for me a few years ago.
Additional Comments - They installed some of my other windows a couple of years ago. When they came back to finish these up I noticed there is a difference in the design of the windows from then and now. It would've been nice if I had thought of it before or if someone else would've thought about it and mentioned it to me. It wouldn't have affected my choice. I'm happy though.
Areas Of Satisfaction - I was most satisfied with how beautiful my roof came out. It looks wonderful.
Additional Comments - Overall, I am very happy with how things came out.
Clean & Safe - They kept the interior clean, but there was debris left over outside. Not a lot, but enough to be annoying.
Areas Of Satisfaction - The friendliness of everyone involved.
Lead Source - They were in the neighborhood doing another project, and someone was out handing out flyers.
Areas For Improvement - TriState Roofing did not fall short of my expectations. They completed the job on time. It looks great.
Areas Of Satisfaction - I am satisfied with the style of the roofing.
Areas Of Satisfaction - I was most satisfied with the cleanliness of the site - it looked good after every workday.
Areas Of Satisfaction - I was most satisfied with the timelines, they were right on time schedule wise and got the project done quickly with minimal problems. I am satisfied.
Areas Of Satisfaction - I was satisfied with the quality of the roof.
Crew was courteous, fast and clean. I like the design of the windows. The interior molding around the windows was damaged, and Champion was unable to restore the molding back to its original condition. Window installers are not finish carpenters, and it didn't seem like Champion had anyone on their... more
Erin was helpful during and even after the design process. Helped us pick us our limits and ended up with a gorgeous bathroom in the end that looks like it belongs in magazines!
I am happy.
The new siding is an improvement over the previous siding which was dated. A cleaner look.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Tristate Roofing, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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