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Customer satisfaction
Of 45 customers surveyed, 39 respondedReviews 16
- All feedback
- 5 Star
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- 3 Star
- 2 Star
- 1 Star
Recent reviews
Customer in Gainesville, GA
Project Manager Communication Skills
Project Manager Communication Skills - Great job!
Areas Of Satisfaction
Areas Of Satisfaction - Not only did they sell the product, but they stood behind it, which was the key to this project.
Why Did You Choose Us?
Why Did You Choose Us? - I'm a member of the country club with Tracey and his wife, and they are good, honest people, and plus they do quality work.
Customer in Atlanta, GA
Additional Comments
Additional Comments - I'm very pleased with the work. The cabinets match very well, and they look great. I have no complaints. They did a fine job. I would feel free to recommend them to any and all.
Customer in Cumming, GA
Areas Of Satisfaction
Areas Of Satisfaction - Charles came here and he was not just a salesperson, he was very knowledgeable and I loved that. I was really amazed and very happy he understood what I was talking about and not just a salesman.
Remodeling Concerns
Remodeling Concerns - I had just put some new hardwood floors down and they did what they had to do to make sure it was protected.
Why Did You Choose Us?
Why Did You Choose Us? - They were written up in "Home Reports". Also, I loved them up on the BBB and they had an A+ rating and talking to Charles.
Customer in Gainesville, GA
Recognized Excellence
Recognized Excellence - They all worked very professionally. I liked the fact that if I need something built to code, Tracy has always been top notch.
Areas Of Satisfaction
Areas Of Satisfaction - Tracy can work with my schedule in my dental office, They are always available to come in when I'm not there, They do it cleanly and quickly.
Remodeling Concerns
Remodeling Concerns - No concerns, we're just trying to do some maintenance at the office to keep it in shape and I know I can trust Tracy to get it done right.
Why Did You Choose Us?
Why Did You Choose Us? - Like I said, I've used them in my home and in my dental office. When the work is done by Tracy, you know it's been done right.
Customer in Clermont, GA
Areas Of Satisfaction
Areas Of Satisfaction - The design, they made a small bathroom larger and more usable.
Remodeling Concerns
Remodeling Concerns - I was concerned that it would be not coordinated and things wouldn't come out like they should. The workers kept in touch with each other and worked together to see that the project turned out like it should.
Why Did You Choose Us?
Why Did You Choose Us? - Tracy spoke to the retired teachers and gave out his card. I have also heard him on the radio and realized he was very knowledgeable.
Customer in Duluth, GA
Areas Of Satisfaction
Areas Of Satisfaction - The fact that they came when they said they were going to come and they completed what they were supposed to. They were professional.
Remodeling Concerns
Remodeling Concerns - I was concerned about them respecting my home in the process. I have had a lot of bad experiences with other contractors in the past. I took a chance and used a home guide to pick Tracy Tesmer and it went well.
Additional Comments
Additional Comments - I will continue to work with them because I trust them and I feel that they have the customer's best interest at heart.
Customer in Gainesville, GA
Follow Up Call
Follow Up Call - He is the only one I call when I need work done.
Customer in Gainesville, GA
Recognized Excellence
Recognized Excellence - Every single person who worked on this job. There were four of them all together, and every one of them did an outstanding job.
Areas Of Satisfaction
Areas Of Satisfaction - The entire overall job. They went above and beyond what we thought was necessary, and fixed everything that needed to be fixed, even though we did not it needed to be fixed at first.
Why Did You Choose Us?
Why Did You Choose Us? - They did work for my mother and several other people, and came highly recommended.
Additional Comments
Additional Comments - I love his radio commercials.
Customer in Cumming, GA
Areas Of Satisfaction
Areas Of Satisfaction - The issue of a rain leak had been going on for years. A numbers of contractors would temporary fix the issue, but it always continued to lead. The issue has finally been resolved.
Why Did You Choose Us?
Why Did You Choose Us? - Had used Tracy Tesmer in the past to complete our downstairs basement build out.
Customer in Suwanee, GA
Areas Of Satisfaction
Areas Of Satisfaction - They were very friendly and kept the work site very clean.
Remodeling Concerns
Remodeling Concerns - Would it be done in a timely manner was out biggest concern, and they followed through with that great!
Customer in cumming, GA
Recognized Excellence
Recognized Excellence - Everyone was really good.
Customer in Murrayville, GA
Recognized Excellence
Recognized Excellence - Brian, who built my deck, is exceptional and does everything well and does it properly.
Additional Comments
Additional Comments - They were just all around very professional and everything they did was exceptional.
Customer in GAINESVILLE, GA
Recognized Excellence
Recognized Excellence - Steve, the project manager on site, was excellent. The flooring people were phenomenal, they knocked it out in no time.
Customer in Oakwood, GA
Concern For Needs
Concern For Needs - He followed through and did a great job.
Customer in Gainesville, GA
Recognized Excellence
Recognized Excellence - Brian, Jerry, and Kenny were all fabulous.
Customer in White, GA
Recognized Excellence
Recognized Excellence - Brian is amazing.
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