They were very busy, so it took a little longer to start the job. We did get what we paid for. The quality and workmanship were excellent.
Product and workmanship was great and any problems that arose were taken care of quickly.
I appreciated their customer service, their communication and their follow through, even on any touch ups that needed to be done. Very comprehensive service.
They did an outstanding job.
I am very happy with the professionalism.
We had new Hardie siding installed and our home and a storage building completely painted. We are extremely satisfied with Titan. The salesman was very helpful in explaining the process and what we should expect. The project manager Josh came by every day to check on progress and to touch base with me to ensure I was comfortable with the progress and workmanship and to address any issues. His attention to detail was striking. On top of that, Mike, the owner came by nearly every day to ensure our satisfaction.
Their communication, quality, and timing was great. I enjoyed working with them.
Titan Siding was professional from the 1st call and throughout The entire job. The different crews went above and beyond making sure the job was done right. We highly recommended Titan.
I am thrilled with the work that Titan has done for my house. I had thought about finding a handyman to help me with the work. Then I realized it would be more cost efficient and better in the long run, if I called a company that knew what they were doing to fix my siding. I'm so glad I did. They found things once they got inside of the siding. I am very grateful to them and I feel my house is secure for another 30 years with this wonderful siding.
They completed re-sided our home in less than a week. They were efficient, quick to fix any areas we had concerns with and great at communicating with us. There was one additional charge from having to replace rotted wood but we appreciate that they spoke with us prior to doing that work. We would definitely recommend them to others.
I thought that they did a great job, they were great communicators, and they made sure that I was completely satisfied.
Titan came with a competitive estimate, responsive customer service and outstanding value and quality. I would highly recommend them to anyone.
Everyone was professional, courteous and friendly
What a great company to deal with from beginning to end. We had all of our siding replaced along with our back door. The initial contact was pleasant as we did not feel pressured to close a deal. Every employee that we came in contact with was professional, competent, polite, and efficient. The owner Mike Connors came by every day to check on the project. The communication between us, the owner, the office, and the project manager was superb. The resulting work looks great as there was much attention to detail. Mr. Connors even removed some work that was in original estimate that we thought we needed. He suggested otherwise, so our final bill was $500 less. This project was completed first week of June 2020.
They did a great job and were super timely and professional!
After 40 years in the house, we decided to replace the windows and the siding. We picked Titan Siding & Windows to do the work and could not be happier. It was a first-class operation from start to finish. Our initial consultation was with Chris Harris who did a great job of taking us through the alternatives and features for both the windows and the siding. There was no sales pressure and a lot of help in determining what the best choices for us would be. After we ordered, the whole process was interrupted by the COVID-19 lockdown, and even after Titan got the go ahead for their business, we wanted to wait an additional month. Once we decided to proceed, they quickly scheduled us to start with the windows, and it was amazing to see them come in and remove and replace all 23 windows and a patio door in less than two days. We had decided to go with the Anderson 100 Series which turned out to be fantastic. Once the windows were done, the siding people came in and took about a week to completely replace our siding with James Hardie siding, and our house looks like new. Both teams of installers really worked hard, were very friendly and professional, and the work was very high quality. At the end of each day they cleaned up before leaving. Josh was the crew chief, and he did an outstanding job of making sure that everything was taken care of, constantly interacted with us when questions came up, and went through the punch list to make sure we were totally satisfied. Everybody on the job clearly were focused on producing a high-quality result. I was most impressed with the owner, Mike Conners, who visited the job site every day to make sure that things were being done at a high level of quality and to our satisfaction. We only had one real issue that came up, which was the patio door that was ordered was the wrong color, which we did not see until it was installed. Mike made that good. He also reacted to some additional work items that came up and included them in the project for a very reasonable cost. This was, without question, the best experience that I have ever had with a contractor and would highly recommend them.
Titan was excellent. Exceeded my expectations! Josh A, the project manager went above and beyond. Mike the owner stopped by frequently to personally check in with us. I would highly recommend them.
It was professional and friendly service.
The installation experience was very fine!
I highly recommend using Titan. The whole experience was good and the value was double the cost.
I have already recommended a friend to Titan Siding Windows & Exteriors.
Josh at Titan Siding was really responsive and he was a good kid. I liked working with him and I also liked the salesman. We got along great, but I can't remember his name.
I was satisfied.
Josh the project manager dotted the i’s and crossed the t’s all the way thru. He was very professional and very easy to work with. Josh and Mike made sure I was happy with everything and made any adjustments I requested before the project was completed. The team did the entire project in a very fast pace but with high quality work. I couldn’t be happier with the results.
I was very pleased with the quality and the attention to detail that they had during the entire process, from the planning to the installation and the touch-up work. I was very satisfied.
Titan Siding Windows and Exteriors, LLC did a very good job. We are very pleased.
Titan did an excellent job on the siding for our large 2 story farm house and dogtrot. Both of these buildings are over 100 years old and very weathered. Titan gave a very reasonable quote and the crews started within 4 weeks.The crews were careful and efficient. What an improvement, our home and dogtrot look great! We have had several folks stop to ask about the siding and Titan. Thanks for everything!
We recently replaced the siding on our garage and house and replaced all of the gutters. We chose Titan based on research and customer reviews. It is a local company owned by Mike Conners, who is very hands-on. Mike came out everyday to inspect the work and ensure the quality of the workmanship. The crew was friendly, worked hard, and cleaned up after the job. They also power washed and painted the existing trim. The work was excellent and their customer service was the best. We wouldn't change a thing! They finished in 6 days! We would highly recommend Titan. https://titansiding.com
We purchased a home Dec 2018. It needed a lot of TLC! The previous owner and I both interviewed a few different siding companies. The past owner felt Titan was the most genuine and offered the best product and service. He said he was impressed that the sales person took the time to review in detail and answers his questions. I trusted the past owners referral and we had become friends. I reviewed Titan and felt the same thing. They were honoring to the bid that was given months earlier and I felt informed with realistic guidelines . For me, I was really very happy working with Josh the crew lead. He made sure I was well informed and at the final punch list, they made sure they had a lead person so not to miss anything and polish everything to the end with no lose strings. That was important to me. Dori Garner
They are a wonderful company and we have used them twice. We are pleased with them.
From start to finish, I was impressed with Titan's customer service. The salesman (Chris) did not try to oversell me and, instead, offered options. I am still blown away how quickly my windows were replaced - all in one day! Naturally the siding replacement was a bigger and longer project, but the crew did a great job. I also appreciated the "punch list" crew for handling the finer details. I am very happy with the end result!
Titan did an outstanding job replacing the siding, fascia and soffit and painting our entire house (including the brick). They've become the standard we judge other contracting companies against, though we've found few that measure up to their level of details and quality service.Though everyone we worked with at Titan was top-notch, Mike Connors, the owner, stands out. He visited our worksite nearly every day today to ensure a quality job was being done , helped us make the correct decisions along the way and continues to be available to us for follow up questions and guidance for other parts of the exterior we continue to update.
When my husband began the online search for siding for our home, Titan kept coming up with almost-unbelievably high reviews and extremely positive comments. From the very first through the end of the project (person answering the phone to set up the appointment, sales representative who visited with us, all of the work crews, and Charles who provided the finishing touches including installing our new storm door) the staff were consummate professionals! It is very rare to find nothing to complain about; rather, we were both constantly amazed at the quality of work and the high level of customer service. The crews listened to our needs and provided "Law of the Lagniappe" level service (exceeding expectations, including providing "something that the customer doesn't expect"). Titan staff communicated regularly and clearly and followed up on details! We had initially obtained 3 bids and were leaning toward Titan anyway, based on the excellent and prompt service that we had already received. We were thrilled to receive Titan's bid and discover that it was also the lowest of the 3. That cemented our decision and we are very appreciative of the quality product and excellent service. We have already recommended Titan to friends and family.
I thought the whole process was very smooth and the crew was very professional. I felt like any problems that came up they addressed quickly. I am very satisfied with the crew. I was very nervous going into this because it was such a big project but I am happy I went with them.
We choose Titan Siding and Windows because of their reputation and our experience with the company when it installed new windows for us a few years ago. The recent siding project with Titan did not change our high opinion of the company. All contact with company personnel and work crew was more than satisfactory. We were particularly impressed with the quality work of the siding crew and their hard work. The owner, Mike Connors, was on site every day during the project.
They were awesome.
Excellent communication, project management was well done, and a high level of attention was given by the whole team.
I give Titan an A for the finished product and value. The crew worked quickly and effectively once the major siding and window project I was undertaking kicked off. My neighbors were all impressed with the crew's efficiency and the end result. The salesperson definitely sought to understand my project, but I realized once the project had started that I should have gotten him to write everything down that we discussed on the quote, because that is all the installers have to work off of -- if isn't recorded there, it's like it wasn't discussed! They get a C for communication leading up to the project because I didn't feel that I got enough communication about the process for getting a start date initially, and then leading up to the possible start date, I didn't get an official notice that the project was starting until the day before. Communication was an A once the project started (Mike was great to work with). I would recommend them and use them again, as the siding and windows I had installed look great and the price was fair!
Will use again for future home projects! Wonderful company, beautiful work, timely completion, best price of any estimates we received
Titan previously replaced some of our windows back in 2015 and we have loved them. After a few years, we decided to replace all of our remaining windows, from small to big, half-circle to privacy glass type in the bathrooms. We also used Titan to replace our siding, wall-in the exterior portion of an unused door, paint the entire outside of the house which is brick on 3 of 4 sides AND get gutters. Our house looks brand new! Everyone from initial contact Lamar [salesperson] to the Mike [Owner] made sure we were pleased with the quality and workmanship. We would Highly Recommend to anyone wanting to do windows, siding, painting, gutters, etc. no matter how small or large the project!
They were the best value of all the James Hardy siding installers that bid on our project. They showed up on time, got the work done quickly and cleaned up after themselves.
I feel that our house went from drab to fab.
Happy with experience overall
After a couple of quotes we chose Titan to replace all of the approx 20 year old siding on our home. It took a little while between signing the contract and starting the work, but Titan was very up front with this when we signed. The work is significant and a pretty messy process despite minor clean ups at the end of each shift. The crew was diligent and accommodated a few on-the-fly requests such as replacing a rotten door and insulating a garage wall (i supplied the materials). I was particularly impressed that the owner (Mike C.) dropped by pretty much every day to check on the progress, see if I needed anything, describe any found surprises and proposed solutions, and instructed the crew to improve a few small items that I may not have ever noticed. The siding and paint job look great and i'm happy with the experience.
My wife and I received several bids, we contacted Titan after they redid a few houses on our street. They beat all of the bids, came out and did a fantastic job. They redid all of the siding and put in new windows in a week. People complement us all of the time on how good our house looks now.
We had a great experience with Titan. We highly recommend them. Everything turned out beautifully! We are so impressed with the craftsmanship of the siding and the paint job is beautiful. Everyone was great to work with - very professional and their customer service is top-notch. It is so worth the investment.
They did an excellent job in a short amount of time, and were very reliable.
I am very happy with the siding work that Titan did on my house. Each crew was prompt, courteous, and very good at what they do. Lamar (Sales), Steve (Project Manager), and Mike (the owner, who visited the site multiple times throughout) were very helpful in explaining the process and answering my questions. They truly care about the quality of work they do. I am so happy with how everything turned out. I wish all my home improvements could go as smoothly! I highly recommend!!!
We are extremely satisfied with the job Titan did on our home. We received new siding and windows and have been impressed with the professionalism and communication Titan provided us throughout the entire process. We would definitely recommend Titan to anyone looking to put new siding or windows on their home.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Titan Siding Windows and Exteriors, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys