Kelsey is easy to work and talk to. Very professional but down to earth. All we have e dealt with so far have been helpful with no issues.

In the office, everything went smoothly and was easy; however, the building process was awful and not as we expected.

The easy buy program made it so much more feasible to keep our current home during the build. Communication during the sales and build process were great. The home is beautiful.

Overall I am satisfied. Many areas Tilson did a great job, and several areas need improvement.

My experience with Tilson Homes has been phenomenal.

Additional Comments

Additional Comments - Everything has been great so far.

Our sales representative Hayden was fantastic and knowledgeable and was great to work with. I would recommend Hayden all day long.

Great communication. Accountability. Efficient timing. "Easy buy financing" was probable the biggest plus.

The T is on team we’re very professional. Ms. Gonzalez, me help from start to finish she above and beyond.

Colton, Summer and Laurie were amazing!

Additional Comments

Additional Comments - Colton was awesome!

I liked being guided through the process of doing the house plans. And the house was built in a good time frame.

They were very helpful and the builder was great. I did not like some of the contractors, such as the one who came out to do the flooring. We got a concrete floor but they didn't sweep before they sealed it, so some debris is trapped and it looks dirty.

Professional, knowledgeable, courteous

Loved that I didn’t have to do a traditional construction loan.

Amazing people and they are always willing to help however they can.

I loved my sales person's commitment to getting me the house I wanted at a price I could afford. She worked very hard!

The moment I stepped foot in the office, it was nothing but support. They answered any questions and made me feel like family. It was a great experience.

Communication

Communication - Communication was perfect I was never left wondering what’s next. If I had a question it was always answered in a timely fashion.

Additional Comments

Additional Comments - Everyone I came in contact with was so nice and helpful. My experience thus far has not been stressful but fun and exciting! Tilson as a whole exceeded my expectations. I will be forever grateful.

The experience went well overall as far as being notified by our construction manager, as to what step we were at and what to expect.

Communication

Communication - Both sales representatives Priscella S. and Construction Manager Daniel have been great on communication through email and phone.

Mike Sanchez was so communicative. He was always talking to us and answered all of our questions. He was always present, and they did a great job.

I liked that it was all in one; financing, the house, and everything; they made it pretty easy.

We liked the ability to make major changes to the floorplan to suite our needs.

There are so many change orders, hidden fees, things required by the lot owner that if we knew what we were doing we would have built a shell and contracted the rest out. We depended on Tilson to get a home built not learn how to build a home. We won't make this mistake again.

We are happy with the final product and the aftercare this far.

Communication

Communication - Always available via text, phone, and email.

The price is excessively high.

Our Tilson home is about 70% done - we are impressed with the quality materials and the quality work being done. Baylen is amazing at his job.

Additional Comments

Additional Comments - So far, it has been a great experience. Lauren has been a great help, and we are now in the first steps of building our home. Every step so far has been excellent. They are always on the spot, answering any questions we have.