Sales staff and Builder superintendent were very professional to work with and very accommodating

The in house staff was a big help when I had questions and needed help. Wayne was absolutely outstanding. He kept things going.

John Little was very informative about the process of the build and our superintendent Chris Hinson did a great job getting us in our house in a timely manner.

Listed down below but it’s all because of the service I received from Wayne and Priscella.

Additional Comments

Additional Comments - Still early in the process of the actual build but the sales team has been amazing and the transition to the builder/manager was smooth.

The house turned out beautiful.

The overall experience was easy and they made the whole process easy to work through.

Tilson has made everything so easy! We really appreciated not having to get a construction loan. BIG PLUS!

Communication

Communication - From the very beginning to almost the end...Tilson staff from across the board have been super!

Very pleased with every aspect of building with Tilson!

Communication

Communication - Kim was very communicative and helpful! And still is even now that construction has started! We are very thankful for her!

Areas Of Satisfaction

Areas Of Satisfaction - Tilson employees were incredible! From starting the process and choosing our home to the actual construction, everyone we interacted with were kind, helpful, and efficient!

Tilson has been amazing so far! We love our project manager while our build is in process. I do feel like building a home for the first time we were not very aware of all the different options available in the house or small additions we realize now we probably should have added.

Will share thoughts/recommendations on e we have completed process with Tilson.

The pre-construction process is terribly slow. For example, it took 2 weeks for the soil sample to be taken and 6 more weeks for the results report to be completed. It then took another 4 weeks to get the foundation design and Manual J report. I was not kept informed on the status of these reports and had to ask before getting any update. I could cite other examples of how slow things moved along but suffice it to say that we signed a contract on November 27, 2024 and as of today, May 22, 2025 the foundation has not been completed.

Great final product.

Communication

Communication - Brandon overly communicated throughout the process.

Quality Of Workmanship

Quality Of Workmanship - Yes

Quality Of Materials

Quality Of Materials - High quality materials across the board.

Amy Williams is amazing! Very supportive, realistic, and transparent through the entire process. She has become like family and we so greatful we found her and had her insight and knowledge to find our perfect forever home!

Have recommended to friends who built home.

Additional Comments

Additional Comments - This is our second home build with Tilson that should say a lot about their homes.

The sales team was not completely clear as to what was a standard feature versus an upgrade. This lead to some confusion and frustration when nearing the completion of our build.

Additional Comments

Additional Comments - Excellent experience! The whole Georgetown team was friendly and thorough with answering all questions, especially Arden. Thank you so much!

Areas Of Satisfaction

Areas Of Satisfaction - The quality of materials and workmanship was why I chose Tilson, and they meet all expectations and exceeded in some areas.

The Forman was great and the house is beautiful.

Communication

Communication - Ashley was very informative

Areas Of Satisfaction

Areas Of Satisfaction - Doors and windows are very good.

Recognized Excellence

Recognized Excellence - Ashley Sloan

Michael Brown was extremely helpful throughout our contract process. He was able to explain everything we had questions about. He knew the products Tilson used very well so we were able to make our selections wisely.

From start to finish, from meeting Xochitl Johnson to going over the final walk through with Colton Pryor, Tilson Homes exceeded my expectations. The construction and quality of the house is exceptional. Except for a few minor issues that were handled faster than I expected..

Communication

Communication - My two main contacts, Xochitl Johnson and Colton Pryor, responded almost immediately.

Quality Of Materials

Quality Of Materials - The quality of the materials is top notch.

Areas Of Satisfaction

Areas Of Satisfaction - Communication, build quality, and responsiveness.

Great staff--Kim Laxton and Zach Jimerson to name a few.

Additional Comments

Additional Comments - We like the quality of Tilson Homes, their warranties and price guarantees.

They were very professional, and they walked you through the process.

I am very happy with our new home.

Additional Comments

Additional Comments - Eric was phenomenal and guided us through the entire process exceptionally well. The hand off between sales and the construction team was easy. We would recommend anyone to Tilson and direct them straight to Eric to fulfill their new home needs.

Areas Of Satisfaction

Areas Of Satisfaction - The sales, contract, design and build phases were to notch. Greg and Eric were great to partner with.

Recognized Excellence

Recognized Excellence - Eric out of the Katy office and Greg our Construction Manager were great. Very knowledgeable about every aspect of the build process and also very considerate people. They both went the extra mile to make sure that my wife and I were always taken care of. I would recommend them to anyone who wants to build a home with Tilson. If I build again with Tilson, I hope I get to work with them.

Additional Comments

Additional Comments - If I had to build another home, I would utilize Tilson again. I have recommended friends and family to use Tilson.

They have taken care of any obstacles and it has been very easy

Communication

Communication - Excellent

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Areas Of Satisfaction

Areas Of Satisfaction - They met/exceeded in all areas.

Recognized Excellence

Recognized Excellence - I would like to say my builder, Hector Padron.

Attention to detail. Personable personnel: Julie Hersey and Thomas Wolcott

Additional Comments

Additional Comments - Easy to work with Julie in Spring. She is very personable and knowledgeable. If she doesn't know the answer, she will find out and get right back to you. The entire Spring office is the best!!

We enjoyed the entire process.

Communication

Communication - Communication was awesome from start to finish.

Quality Of Workmanship

Quality Of Workmanship - So far everything is as we expected.

Quality Of Materials

Quality Of Materials - Top notch quality.

Areas Of Satisfaction

Areas Of Satisfaction - We have be completely satisfied with every aspect up to this point.