The Steam Team was very professional and easy to deal with.
They were prompt in drying out water leak damage & restoring/installing cabinets & new floors.
They were very easy to work with and explained everything clearly.
Try’s to make it right, but lacks the ability to hire contractors to get the job done the 1st / 2nd, and sometimes 3rd time time, unless pushed to provide quality contractors to perform a quality job. Communication between TST groups did not happen, I had to communicate and be the Project Manager to make things happen. Storage of furniture was questionable of being environmentally controlled, as furniture was damaged, and we were not allowed to visit storage facility. PackOut and PackIn team were different and did not communicate and damaged items going out and coming back. They did reimburse to replace leather furniture, but left us without furniture waiting 2 weeks for furniture delivery. So to add insult to injury of our loss, TST takes our existing furniture, so here we sit in our empty living room.
I definitely would not recommend. Horrible experience . . extremely disorganized and not supportive of their employees. Do yourself a favor and choose someone else.
I was so impressed with how these guys helped to make this process more manageable. I would truly recommend them, too everyone.
I would never recommend the steam team to anyone.
I would say that just because of the broken items.
Team came in, did a great job and got the job done in the time they said they would.
We are beyond pleased with this company! First rate!!!
They did great work and were very courteous. We were very pleased with every part of the process.
I was horribly disappointed in this company. After reading reviews and having them recommended by another company, I expected better. A job that should have taken at most 2 weeks took 6. It was the bathroom between my kids bedrooms, not even a jack and jill bathroom, just a simple bathroom. They... more
Dave and his team did a great job with the staining of our cabinets. From the start, Dave took the necessary time to walk us through our project. I like that Dave is highly involved throughout the project while being completed. The onsite team makes sure that the work area is kept neat and they are... more
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