From quoting to the actual work being done everyone was professional and extremely nice. They had the best price with quality materials and workmanship. We couldn't imagine our bath/shower looking any better! Highly recommend.
Thank you Bath Authority! I love my new tub to shower conversion. My bathroom is much more sleek and modern. Danny and Tyler did a great job ! Thank you so much.
The project has taken way too long to be completed.
The product was great, but it was not adjusted right
Bath looks nice but there have been issues with communication
Was Lied to my Kevin the Saleman
We love the new shower. The design process was good. We had a little trouble with the scheduling piece. They couldn’t get it done in one day, because they were late both days, due to the fact they did not have the parts they needed. They also had to make a run to a local hardware store for parts. The bottom line is the product was great, but installation wasn’t as promised. I would recommend it, but they need to tweak the installation process.
The finished product exceeded my expectations...loving my new tub/shower!
The Bath Authority of Cleveland was amazing! They were kind, courteous, thorough, quick, and respectful of my home. They arrived at the time they said they would and cleaned up well after they completed the project.
The guys were very professional the entire time they were working on the project. They kept me informed of progress and an issue that they quickly resolved.
The bathroom was professionally done to my satisfaction.
Everything was great. The one who did the work did a wonderful job.
I liked the men. They did an awesome job.
The Bath Authority of Indianapolis left the house and bathroom a mess.
Has to come back to fix 3 things, left mess in my yeard, and ruined the other side of the wall in my music room.
The installers were very professional and the work they did was great. If we ever need a similar job done again, we would certainly call them to do the work.
This was an awful experience. The company knows we are unhappy and hasn't even reached out. We have sent emails. We have called. Nothing.
I would definitely recommend
They are great.
I would definately reccomend Bath Authority to others.
Bath Authority was priced better than competitors and completed task/remodel in time scheduled. The BA team left a positive experience for the client.
From start to finish everthing took place as agreed. There were no surprises. Install team was well prepared. Thanks Zan & Eric. John in the sales dept. answered all our questions. The samples were spot on!
It's a beautiful looking shower that I really would recommend to everyone!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Bath Authority of Cleveland as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys